What is Proactivanet?
Proactivanet is an advanced IT asset and service management platform utilizing artificial intelligence to automate the complete discovery and inventory of IT infrastructure. Its AI-driven tools provide instant, accurate visibility of all hardware and software, helping organizations optimize resources and enforce compliance, while proactively identifying vulnerabilities to enhance security.
The platform streamlines IT operations by automating incident management, service cataloging, and change management, improving operational efficiency and user satisfaction. Proactivanet integrates easily with preferred tools, supports remote assistance, and features a chatbot designed to maximize productivity for IT teams and end users. Its alignment with ITIL 4 best practices ensures robust, scalable IT governance for organizations across diverse sectors.
Features
- Automated Discovery: Instantly detects and inventories all IT assets within the infrastructure.
- AI-Powered Incident Management: Streamlines incident handling and reduces response times using automation.
- Security and Compliance Monitoring: Proactively identifies vulnerabilities and ensures compliance with industry standards.
- Integrated Chatbot: Enhances user and technician productivity by providing AI-driven support.
- Service Catalog and Portfolio: Maintains a consistent and organized view of IT services across all departments.
- Remote Assistance: Enables support from any location and device.
- CMDB Integration: Centralizes configuration management for improved decision-making.
- Change and Problem Management: Automates service optimization and reduces downtime.
- Cost Optimization: Identifies underutilized resources and streamlines hardware and software investments.
- ITIL 4 Alignment: Adheres to leading IT management best practices.
Use Cases
- Automating the discovery and inventory of IT assets for organizations.
- Optimizing software license management and hardware allocation.
- Reducing IT support response times with AI-powered incident management.
- Enhancing cybersecurity posture through proactive risk and vulnerability management.
- Centralizing and standardizing IT service catalogs for large enterprises.
- Improving remote support for distributed teams and hybrid workforces.
- Streamlining compliance and audit preparation processes.
- Enhancing IT service delivery in finance, healthcare, retail, and government sectors.
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