C2Perform - Alternatives & Competitors

Ranked by Relevance

• 1
  ConvoQ AI Harnessing AI to transform conversations into insights

  ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

  • Contact for Pricing
• 2
  Awaken AI-Powered Contact Center Optimization and Agent Support

  Awaken offers AI-driven solutions for contact centers, focusing on quality assurance, customer satisfaction, and operational efficiency through tools like real-time agent assist and conversational analytics.

  • Free Trial
• 3
  Real-Time Call AI Reduce Call Handle Time by 30% with Real-Time Call Center AI

  Real-Time Call AI provides call center agents with real-time prompts based on the company knowledge base, improving service quality and reducing call handle time.

  • Contact for Pricing
• 4
  VOCALLS Voice-first Contact Center AI Conversation Platform

  VOCALLS provides a voice-first AI conversation platform designed to automate contact center operations, enhance customer experience, and empower agents.

  • Contact for Pricing
• 5
  CCXAI AI-Powered Customer Communication

  CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

  • Paid
  • From 15$
• 6
  CXone Mpower AI Customer Service Automation

  CXone Mpower is an AI platform for customer service automation that orchestrates workflows, agents, and knowledge to deliver precise and efficient customer experiences.

  • Paid
  • From 71$
• 7
  CoSupport AI All-in-one AI solution for Customer Support

  CoSupport AI is an enterprise-grade autonomous AI platform that handles customer support inquiries with up to 99% response accuracy, offering custom AI models and unlimited user access across multiple channels.

  • Contact for Pricing
• 8
  Impro.AI Accelerated growth, for your company and people

  Impro.AI is an AI-enhanced performance transformation platform that provides daily guidance and strategic insights to improve business outcomes and employee development.

  • Contact for Pricing
• 9
  Teneo.AI The Leading Agentic AI Platform for Contact Center Automation

  Teneo.AI is a leading Agentic AI platform designed for contact center automation. It helps enterprises automate Tier 1 support, enhance customer experiences, and achieve significant cost savings.

  • Contact for Pricing
• 10
  Web2Chat AI can now answer chats for you!

  Web2Chat is an AI-powered customer support platform that combines live chat, ticketing, a knowledge base, CRM, and a news center to enhance customer interactions and streamline support for startups.

  • Freemium
  • From 19$
• 11
  CoachPoints The simplest way to coach & groom your team using AI

  CoachPoints is an AI-powered coaching platform that helps managers provide personalized coaching and development plans for their team members, streamlining the process of on-the-job coaching and team performance management.

  • Freemium
  • From 5$
• 12
  contactSPACE Intelligent Cloud Contact Centre Software for Optimized Customer Interaction

  contactSPACE is a feature-rich cloud contact centre platform that leverages intelligent outbound strategies and workflow automation to enhance customer engagement and boost operational efficiency.

  • Paid
  • From 105$
• 13
  Vistio AI-Powered Guidance and Automation for Contact Centers

  Vistio provides AI-driven real-time guidance, automation, and analytics to optimize contact center agent performance and customer interactions.

  • Contact for Pricing
• 14
  Local Measure Engage AI-Powered Contact Center for Hyper-Personalized Customer Service

  Local Measure Engage is an advanced AI-driven contact center platform that utilizes Generative AI to automate workflows, enhance productivity, and deliver hyper-personalized support across digital and voice channels.

  • Contact for Pricing
• 15
  Cust AI Agents for Elite Customer Success Teams

  Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

  • Paid
  • From 400$
• 16
  Cockpit So much more than an AI Notetaker.

  Cockpit is an AI-powered platform that provides accurate meeting summaries, automatic CRM enrichment, and key insights from customer interactions to enhance team productivity.

  • Freemium
  • From 27$
• 17
  Octoparse CEM Leverage AI-powered Omnichannel Feedback Analysis to Uncover Customer Pain Points

  Octoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.

  • Contact for Pricing
• 18
  Qualint Analyze 100% of your Calls with AI-Powered Precision

  Qualint is an advanced speech-to-text analysis software that transforms contact center operations by providing comprehensive call analysis, fraud detection, and customer experience insights.

  • Paid
  • From 150$
• 19
  TalentHR Simplified HR management with intelligent AI efficiency

  TalentHR is a modern HR software that leverages AI-driven tools to streamline employee management, hiring, onboarding, and people analytics for small and medium-sized businesses.

  • Freemium
  • From 2$
• 20
  Retell AI Supercharge your Call Operations with Voice AI

  Retell AI provides a platform to build, test, deploy, and monitor production-ready AI voice agents at scale, enhancing call center operations and efficiency.

  • Usage Based
• 21
  Tactful AI Simpler, Better and Modern Customer Service

  Tactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.

  • Freemium
• 22
  Attention Transform sales calls into valuable insights and actions with AI

  Attention is an AI-powered sales automation platform that analyzes calls, generates insights, automates CRM updates, and provides real-time coaching for sales teams.

  • Contact for Pricing
• 23
  Tryvium Reimagine the Customer Experience with AI-Powered Contact Center Solutions

  Tryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.

  • Paid
  • From 3575$
• 24
  Cyara AI-Powered CX Assurance Platform for Flawless Customer Experiences

  Cyara provides an AI-led customer experience assurance platform that helps businesses test, monitor, and optimize their contact center technology including IVRs, chatbots, and voice interactions.

  • Contact for Pricing
• 25
  AnsweriQ Transform your customer service with AI

  AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.

  • Contact for Pricing
• 26
  Betterworks Intelligent Performance Management with AI-Driven Insights

  Betterworks is an AI-powered performance management platform designed to streamline goal setting, continuous feedback, and employee engagement for organizations at scale.

  • Contact for Pricing
• 27
  Help.center Reduce support tickets significantly with the power of AI

  Help.center is an AI-powered knowledge base solution that provides instant customer support through AI chatbot and search functionality, helping businesses reduce support tickets and provide 24/7 assistance.

  • Freemium
  • From 19$
• 28
  Collab Enabling digital transformation through balanced automation and human interaction

  Collab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.

  • Contact for Pricing
• 29
  AiChat Award-Winning Conversational AI Platform for Brands

  AiChat is a comprehensive AI-powered conversational platform that offers marketing, sales, and customer service solutions across multiple chat channels, helping businesses automate 91% of enquiries and drive 3x more sales conversion.

  • Contact for Pricing
• 30
  Chat Aid AI co-pilot which unlocks your company's knowledge instantly

  Chat Aid is an AI-powered knowledge search tool that integrates with workplace apps to provide instant answers to questions across all connected platforms, helping teams save time and increase productivity.

  • Free Trial
  • From 25$
• 31
  FidForward Bring out the best in your team with automated performance management

  FidForward is an AI-powered performance management platform that automates employee feedback collection, generates performance reviews, and tracks objectives while ensuring employee privacy and data security.

  • Paid
  • From 5$
• 32
  Aircall Connect. Empower. Grow.

  Aircall is an AI-powered customer communications platform that unifies channels, automates tasks, and provides actionable insights for sales and customer support teams.

  • Paid
  • From 30$
• 33
  Hive Perform Where Buyer Intelligence Meets Sales Enablement

  Hive Perform is an AI-powered platform that integrates buyer intelligence with sales enablement, providing real-time guidance and coaching to help sales teams close more deals.

  • Contact for Pricing
• 34
  Agent23.AI AI Agents for Customer Support, Lead Conversion, and Revenue Growth

  Agent23.AI provides AI agents that enhance customer support, convert leads, and drive revenue growth. These agents operate 24/7 across text, web chat, email, and voice channels.

  • Paid
  • From 99$
• 35
  TheLoops AI Agents for The Next Era of CX Operations

  TheLoops is an AI-powered platform designed to enhance CX operations by empowering teams, containing costs, and delivering measurable business outcomes.

  • Contact for Pricing
• 36
  Solidroad AI-powered coaching for customer-facing teams

  Solidroad is an AI-powered coaching platform that helps scale training, quality assurance, and feedback for customer-facing teams through conversation scoring, simulations, and real-time coaching.

  • Paid
  • From 199$
• 37
  DeepConverse AI-driven Support Automation Platform for Faster Customer Service

  DeepConverse is a generative AI-based support automation platform that helps businesses reduce support costs by up to 80% through AI chatbots, interactive guides, and cognitive answer engine capabilities.

  • Free Trial
  • From 49$
• 38
  Gofer Customer support, done differently

  Gofer is an AI-powered customer support assistant that helps teams streamline conversations, analyze sentiments, and improve agent performance through real-time coaching and analytics.

  • Paid
  • From 19$
• 39
  AIHelp Maximize your return using the best AI services of In-App Support and Operations

  AIHelp is an integrated support platform offering AI-powered customer service solutions for mobile and web applications. It enhances customer engagement and retention through features like AI chatbots, in-app messaging, and customizable workflows.

  • Freemium
• 40
  Cognitive Calls Automate all your calls with AI

  Cognitive Calls offers AI-powered voice solutions to automate incoming and outgoing phone and web calls, improving customer support, scheduling, and outreach for various industries.

  • Paid
  • From 15$
• 41
  VoiceOps Understand your customer calls at scale

  VoiceOps is an AI-powered platform that analyzes customer calls to provide actionable intelligence for sales coaching, compliance monitoring, and market analysis, helping businesses optimize their customer interactions and drive growth.

  • Contact for Pricing
• 42
  Waanee AI Transform Customer Conversations with Next-Gen AI

  Waanee AI is a comprehensive AI-powered platform offering virtual assistants, agent assistance, and customer engagement tools for contact centers. It combines conversational AI with CRM capabilities to enhance customer service operations.

  • Contact for Pricing
• 43
  Voiceowl.ai Close more calls with voice virtual agents with human-like experience.

  Voiceowl.ai provides India's first purpose-built Generative AI Contact Center for enterprises, using AI voice virtual agents to automate lead qualification, verification, and connection, accelerating sales and marketing.

  • Contact for Pricing
• 44
  Kaizo AI-powered QA, coaching, and performance management for customer service teams

  Kaizo is an AI-powered platform that provides quality assurance, performance coaching, and agent engagement tools for Zendesk and Salesforce customer service teams.

  • Freemium
  • From 20$
• 45
  Leaping AI Automate Your Complex Call Center with Voice AI

  Leaping AI provides self-improving AI voice agents to automate call center operations, offering human-like customer interactions and significant cost savings for businesses.

  • Contact for Pricing
• 46
  CoachChat AI-Powered Coaching for Personal and Professional Growth

  CoachChat is an AI-driven coaching platform designed to provide personalized guidance for personal and professional development, leveraging advanced AI algorithms to deliver tailored advice and insights.

  • Freemium
  • From 10$
• 47
  Spoke Automate CRM Updates and Elevate Team Performance

  Spoke is an AI-powered call library that turns conversations into actionable insights, automating CRM updates and enhancing team productivity.

  • Freemium
  • From 24$
• 48
  Concerto AI-Powered Automated Conversations for Your Business

  Concerto provides AI-powered automated conversations for front desks and help desks, improving customer service through voice, chat, and messaging platforms.

  • Contact for Pricing
• 49
  AI Techservices Create AI Powered Applications to Enhance Operational Efficiency and Fuel Business Growth.

  AI Techservices provides customized AI solutions and services to enhance operational efficiency and drive revenue for businesses across various industries. They specialize in machine learning, chatbots, image processing, and NLP.

  • Contact for Pricing
• 50
  Engagedly Transform Talent with AI: Perform, Engage, Grow - All in One Platform

  Engagedly is an AI-powered talent management platform designed to enhance performance, learning, engagement, and growth within organizations using AI-driven insights and gamification.

  • Paid