CXone Mpower - Alternatives & Competitors

CXone Mpower

Paid

From 71$

CXone Mpower is an AI platform for customer service automation that orchestrates workflows, agents, and knowledge to deliver precise and efficient customer experiences.

Home page: https://www.nice.com

Customer Support Productivity

Uptime Last 30 Days

(408 ms) (100% uptime)

Ranked by Relevance

1
CX Genie Achieve 24/7 Customer Support Excellence with AI
CX Genie is an AI-powered customer support platform that enhances engagement, automates responses, and streamlines workflows. It offers solutions like AI chatbots, help desk, and ticket management to improve customer satisfaction and business growth.
- Freemium
- From 15$
2
Zowie Transform customer service with AI-powered automation and intelligence
Zowie is an advanced AI customer service platform that automates complex conversations across multiple channels while maintaining brand consistency and ensuring accurate resolutions through its proprietary X2, Decision, and Reasoning engines.
- Contact for Pricing
3
Cust AI Agents for Elite Customer Success Teams
Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.
- Paid
- From 400$
4
Kustomer Unleash the power of data + AI + humans in customer service
Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.
- Contact for Pricing
5
CXAssist Instantly Reply to Emails Using AI
CXAssist is an AI-powered email assistant that automatically generates personalized responses based on trained data, helping businesses save time and increase customer satisfaction.
- Freemium
- From 34$
6
[24]7.ai Elevate Your Customer Experience with AI-Powered Solutions
[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.
- Contact for Pricing
7
CoSupport AI All-in-one AI solution for Customer Support
CoSupport AI is an enterprise-grade autonomous AI platform that handles customer support inquiries with up to 99% response accuracy, offering custom AI models and unlimited user access across multiple channels.
- Contact for Pricing
8
Genesys Cloud CX AI-Powered Experience Orchestration Platform
Genesys Cloud CX is an AI-powered, comprehensive contact center solution that maximizes impact across every experience and channel. It delivers personalized experiences at scale, improving customer loyalty and employee productivity.
- Paid
- From 75$
9
AnsweriQ Transform your customer service with AI
AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.
- Contact for Pricing
10
Moveo.AI Turn one-way notifications into conversations with proactive GenAI agents
Moveo.AI is a CX platform that uses AI-powered agents to deliver hyper-personalized experiences at scale, driving revenue growth and enhancing product adoption.
- Free Trial
11
AI Chatbot Support Multi-platform AI & Live Chat Customer Support
AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.
- Paid
- From 40$
12
ConvoQ AI Harnessing AI to transform conversations into insights
ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.
- Contact for Pricing
13
AIssist.io Digital Employee to Elevate your Sales, Service and Success
AIssist.io is a multi-agent AI platform that automates 70%+ of business workload by providing human-like service integration within agent platforms like Zendesk, Intercom, and Hubspot.
- Usage Based
- From 49$
14
Sweepr Make Digital Care Journeys Exceptional
Sweepr is an AI-powered Digital Care Platform that enables service providers and smart home providers to deliver personalized customer care experiences with high digital resolution rates.
- Contact for Pricing
15
Nextiva Unified Customer Experience Management Platform
Nextiva's AI-powered Unified-CXM platform delivers personalized experiences throughout the entire customer journey, unifying all customer interactions and providing real-time insights.
- Paid
- From 20$
16
AiChat Award-Winning Conversational AI Platform for Brands
AiChat is a comprehensive AI-powered conversational platform that offers marketing, sales, and customer service solutions across multiple chat channels, helping businesses automate 91% of enquiries and drive 3x more sales conversion.
- Contact for Pricing
17
Virtual Workforce Powering your potential with AI-driven virtual employees
Virtual Workforce is an AI-powered platform that provides virtual employees to automate email communications, data integration, and business processes. It leverages advanced Large Language Models to reduce communication time and enhance operational efficiency.
- Freemium
- From 999$
18
Deepdesk AI Agent Assist for enhanced customer support.
Deepdesk AIx is an AI-powered agent assist tool that provides real-time suggestions and next-best action options for customer support agents across chat, email, and voice channels.
- Contact for Pricing
19
Omilia Cloud Platform AI-powered automated service that fulfills more customer requests with a better-than-human experience.
Omilia Cloud Platform is a Conversational AI solution designed to automate customer service, reduce fraud risk, and empower agents. It offers better-than-human understanding to engage customers and achieve over 90% task completion rate.
- Contact for Pricing
20
AI Desk AI-powered Customer Service on your website
AI Desk is a 24/7 automated customer support solution that integrates with websites, using AI trained on business data to handle customer inquiries, reduce support costs, and increase sales opportunities.
- Freemium
- From 19$
21
AI Assistify Revolutionize Your Work with AI Assistify
AI Assistify is an AI-powered platform that enables users to build custom agents, automate workflows, and enhance productivity without coding. It offers access to over 50 AI models, enterprise-grade security, and 24/7 support.
- Paid
- From 49$
22
Open.cx Enterprise AI Customer Support Ecosystem
Open.cx is an all-in-one AI platform for customer support, capable of solving complex issues and deploying across multiple channels with human-like empathy.
- Contact for Pricing
23
Sunrise AI Transform customer success with an enterprise-grade AI co-pilot
Sunrise AI is an enterprise-focused customer success platform that uses AI to boost retention, reduce churn, and optimize revenue by providing actionable insights and tailored playbooks for Customer Success Managers.
- Contact for Pricing
24
DeepConverse AI-driven Support Automation Platform for Faster Customer Service
DeepConverse is a generative AI-based support automation platform that helps businesses reduce support costs by up to 80% through AI chatbots, interactive guides, and cognitive answer engine capabilities.
- Free Trial
- From 49$
25
AWSME.ai Scale Smarter with AI That Understands Your Business
AWSME.ai is an intelligent conversational AI platform that transforms customer support by providing personalized, engaging chat experiences. It integrates with CRM systems, learns from various data sources, and communicates in brand-specific voice to enhance customer interactions.
- Paid
- From 99$
26
Waanee AI Transform Customer Conversations with Next-Gen AI
Waanee AI is a comprehensive AI-powered platform offering virtual assistants, agent assistance, and customer engagement tools for contact centers. It combines conversational AI with CRM capabilities to enhance customer service operations.
- Contact for Pricing
27
Octoparse CEM Leverage AI-powered Omnichannel Feedback Analysis to Uncover Customer Pain Points
Octoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.
- Contact for Pricing
28
Gladly The Only All-in-One AI-Powered Customer Service Platform
Gladly is an AI-powered customer service platform that centers on people, not tickets, leading to delightful experiences and revenue growth while cutting costs.
- Contact for Pricing
29
Answer AI Instant customer support, always switched on
Answer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.
- Freemium
- From 19$
30
Helpix AI Automated Customer Service and Sales Across All Channels.
Helpix AI offers automated customer service with an omnichannel approach, enhancing customer interactions with advanced AI technologies.
- Contact for Pricing
- API
31
Brainfish AI self-service that adapts to how your users want help
Brainfish is an AI-powered customer experience platform that provides intelligent self-service solutions, helping businesses reduce customer effort through automated support while maintaining human touch for critical interactions.
- Contact for Pricing
32
Zixflow AI-Powered Platform for Smarter Business Connections
Zixflow is an all-in-one AI-powered platform that enables businesses to manage customer relationships, marketing campaigns, and automated communications across WhatsApp, RCS, SMS, and email channels.
- Freemium
- From 39$
33
TorkeHub Intelligent Tools to Drive Business Success
TorkeHub offers AI-powered CRM and automation tools to streamline operations, manage leads, and enhance sales and marketing processes. Boost productivity and efficiency with smarter tools.
- Freemium
- From 6$
34
aiXplain Production-ready AI Agents
aiXplain offers a platform for building and deploying adaptable, scalable, and trusted AI agents. It features pre-developed agents and tools for custom agent creation.
- Usage Based
35
AIAgentsForce Discover, Compare, and Connect with Powerful AI Agents
AIAgentsForce is a marketplace for discovering, comparing, and connecting with AI agents to streamline operations, reduce costs, and drive growth.
- Contact for Pricing
36
Cyara AI-Powered CX Assurance Platform for Flawless Customer Experiences
Cyara provides an AI-led customer experience assurance platform that helps businesses test, monitor, and optimize their contact center technology including IVRs, chatbots, and voice interactions.
- Contact for Pricing
37
Symbl.ai Empathetic & adaptive AI Agents for CX that generate actionable insights, streamline interactions, and elevate customer satisfaction
Symbl.ai provides AI agents for customer experience (CX) that offer actionable insights, streamline interactions, and improve customer satisfaction. Features include intelligent voice agents, call scoring, real-time assist, and unified analytics.
- Freemium
38
SupBot Handle customer support instantly with AI
SupBot is an AI-powered customer support solution that enables businesses to create, train, and deploy automated support bots. It offers instant 24/7 customer support while reducing operational costs through AI automation.
- Freemium
- From 15$
39
My AskAI AI-powered customer support agents for instant, 24/7 customer assistance
My AskAI is a comprehensive AI customer support solution that creates customized support agents capable of handling customer queries automatically, integrating with existing tools like Zendesk and Intercom while reducing support costs and response times.
- Freemium
- From 60$
40
Synchronymax Boost Productivity with AI Workforce
Synchronymax offers an AI Agent Platform to augment your knowledge workforce, enhancing efficiency, performance, and growth through specialized AI agents.
- Paid
41
MEJ Support AI The ultimate tool to manage your support tickets and keep your clients happy
MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.
- Freemium
- From 15$
42
Omnimind AI Automation Tool to Simplify Complex and Routine Tasks
Omnimind is an AI automation platform that allows businesses to build custom AI agents and automate workflows. It integrates with various data sources and tools to streamline processes across different departments.
- Free Trial
- From 79$
43
Batai Intelligent conversations, real results.
Batai is an AI-powered customer service assistant that uses advanced voice and text models to answer questions, schedule appointments, and detect intentions across multiple channels.
- Paid
- From 25$
44
ToMate AI Automation for Peak Performers
ToMate is a personal AI assistant that revolutionizes your communication across all channels. It allows for effortless training using existing documents, emails, and webpages to speed up your responses.
- Freemium
- From 25$
45
Revscale AI AI Agents for Inbound, Outbound, Support, and Marketing
Revscale AI is a comprehensive AI-powered platform that combines intelligent agents for inbound lead management, outbound sales, and customer support, creating unified customer experiences across all touchpoints.
- Contact for Pricing
46
AI call assist Revolutionize Calls with AI
AI call assist revolutionizes call management with instant, accurate, and human-like responses to every inbound call 24/7. Enhance customer satisfaction and operational efficiency by ensuring no call goes unanswered.
- Paid
- From 349$
47
Rox Secure and grow your most essential customers with AI-powered Agent Swarms.
Rox is an AI-powered platform that helps sales teams secure and grow their most important customers by automating research, engagement, and monitoring tasks.
- Usage Based
- From 20$
48
Forethought Scale Customer Support with an Advanced AI Agent
Forethought is an enterprise AI platform that delivers intelligent customer support automation through natural conversations, improved resolution rates, and lower costs across all interactions.
- Contact for Pricing
49
Revmo AI Answer Every Call. Win Every Customer.
Revmo AI automates calls, reservations, and waitlists, turning every interaction into an opportunity for growth for restaurants and automotive businesses.
- Usage Based
50
ChatFlow Your Customer Support On Autopilot - Train Once, Deploy Everywhere
ChatFlow is an AI-powered customer support platform that automates customer interactions across multiple channels, reducing support time by 35+ hours per week while maintaining high satisfaction rates.
- Freemium
- From 60$