Virtual Workforce - Powering your potential with AI-driven virtual employees

Virtual Workforce Powering your potential with AI-driven virtual employees

What is Virtual Workforce?

Virtual Workforce is a cutting-edge AI platform that transforms business operations through intelligent virtual employees. The platform seamlessly integrates with various business systems including ERP, WMS, TMS, TOS, and CRM, creating a unified AI-powered hub for real-time data aggregation and communication management. It significantly reduces email handling time from 5 minutes to 1.5 minutes per email, while improving response times by up to 60%.

The platform features advanced capabilities for automated responses, secure data handling, and customizable knowledge base management. Virtual Workforce maintains quality through a hybrid approach, combining AI efficiency with human oversight, ensuring all communications meet high service standards while achieving up to 40% cost savings.

Features

Seamless Data Integration: Connect and integrate multiple business systems for unified data access
Automated Responses: AI-powered email and chat management with reduced handling times
No-Code Platform: Deploy AI assistants without programming knowledge
Secure Operations: Private cloud hosting with on-premises deployment option
Knowledge Base Management: Controlled updates and improvements with approval system
Multi-Channel Support: Handle email, chat platforms, and future phone support
Real-Time Data Processing: Instant access to aggregated business information
Human Verification: Optional human review before sending communications

Use Cases

Automated email response management
Customer service automation
Bookkeeping and financial task management
Internal knowledge base assistance
Logistics and supply chain management
Sales lead management and follow-ups
Support ticket resolution
Multi-language customer support

FAQs

How many tokens are needed to process an average email?

Processing and writing an average email requires approximately 2,500 tokens. With 1 million tokens, you can process around 400 emails.
What business systems can Virtual Workforce integrate with?

Virtual Workforce can integrate with ERP, WMS, TMS, TOS, PIM, OMS, CRM, BI systems, manuals, custom databases, and email inboxes in real-time.
What are the average time savings for email processing?

The platform reduces average email handling time from 4.5 minutes to 1.45 minutes per email, resulting in significant time savings.