Collab - Alternatives & Competitors

Collab

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Collab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.

Home page: https://collab.com

Customer Support Communication

Uptime Last 30 Days

(159.37 ms) (99.58% uptime)

Ranked by Relevance

1
ConvoQ AI Harnessing AI to transform conversations into insights
ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.
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2
Tryvium Reimagine the Customer Experience with AI-Powered Contact Center Solutions
Tryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.
- Paid
- From 3575$
3
AiChat Award-Winning Conversational AI Platform for Brands
AiChat is a comprehensive AI-powered conversational platform that offers marketing, sales, and customer service solutions across multiple chat channels, helping businesses automate 91% of enquiries and drive 3x more sales conversion.
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4
DeepConverse AI-driven Support Automation Platform for Faster Customer Service
DeepConverse is a generative AI-based support automation platform that helps businesses reduce support costs by up to 80% through AI chatbots, interactive guides, and cognitive answer engine capabilities.
- Free Trial
- From 49$
5
Dialogview Revolutionize your customer support with Human-Centric AI solution
Dialogview is an AI-powered platform that combines customer support and conferencing solutions to deliver seamless, omnichannel communication experiences for businesses.
- Contact for Pricing
6
HelloMyBot The perfect omnichannel bot platform for conversational agents
HelloMyBot is a SaaS platform that enables businesses to create and manage AI-powered conversational agents including chatbots, voicebots, and callbots across multiple channels with NLP capabilities and analytics.
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7
Klink.cloud Unified Platform for All Customer Conversations
Klink.cloud is a comprehensive customer engagement platform that unifies phone calls, social media channels, SMS, email, video calls, tickets, and CRM in a single dashboard, enabling businesses to manage all customer interactions efficiently.
- Freemium
- From 23$
8
SonicLink AI Contact Center for 24/7 Customer Engagement
SonicLink offers AI-powered contact center solutions that engage customers 24/7 across voice calls, SMS, email, and live chat.
- Contact for Pricing
9
TALKR Your Virtual Assistant on the Phone
TALKR is a comprehensive AI-powered callbot platform that provides omnichannel virtual assistants for business communication, offering automated phone support, appointment scheduling, and customer service solutions with natural language processing capabilities.
- Usage Based
- From 14$
10
Cols.ai AI Phone Calling Platform for Seamless Human-like Voice Communication
Cols.ai is an advanced AI phone calling platform that enables businesses to handle both inbound and outbound calls with personalized, human-like voice communication, integrated with telephone systems and real-time data.
- Usage Based
11
Sync.AI Supercharge your calls, meetings, and email
Sync.AI is a comprehensive business communication platform that integrates and enhances calendar, calls, and email with intelligent data synchronization and automation capabilities.
- Contact for Pricing
12
Symbl.ai Empathetic & adaptive AI Agents for CX that generate actionable insights, streamline interactions, and elevate customer satisfaction
Symbl.ai provides AI agents for customer experience (CX) that offer actionable insights, streamline interactions, and improve customer satisfaction. Features include intelligent voice agents, call scoring, real-time assist, and unified analytics.
- Freemium
13
Concerto AI-Powered Automated Conversations for Your Business
Concerto provides AI-powered automated conversations for front desks and help desks, improving customer service through voice, chat, and messaging platforms.
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14
AI Chatbot Support Multi-platform AI & Live Chat Customer Support
AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.
- Paid
- From 40$
15
Whelp Elevate Your Customer Support with Our Omnichannel Solution
Whelp is a comprehensive customer support platform that unifies Voice, Email, Live Chat, SMS, and WhatsApp communications with AI-powered automations and a unified customer view for enhanced service delivery.
- Freemium
- From 29$
16
Thoughtly Deploy your fully-integrated AI call center starting at just 9 cents per minute.
Thoughtly provides an AI-powered call center solution for handling inbound and outbound calls related to customer service, sales, and marketing. It offers comprehensive analytics and A/B testing for data-driven decision-making.
- Usage Based
17
Omilia Cloud Platform AI-powered automated service that fulfills more customer requests with a better-than-human experience.
Omilia Cloud Platform is a Conversational AI solution designed to automate customer service, reduce fraud risk, and empower agents. It offers better-than-human understanding to engage customers and achieve over 90% task completion rate.
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18
Abbot A Copilot for Customer Success
Abbot is a programmable smart assistant that integrates with your team chat to track customer conversations, automate tasks, and provide insights.
- Paid
- From 49$
19
CXone Mpower AI Customer Service Automation
CXone Mpower is an AI platform for customer service automation that orchestrates workflows, agents, and knowledge to deliver precise and efficient customer experiences.
- Paid
- From 71$
20
ChatGen World's Leading Hybrid Chatbot Platform
ChatGen is an AI-powered hybrid chatbot platform that enables businesses to automate conversations across multiple channels including WhatsApp, Messenger, Twitter, and Slack for sales, support, and lead generation.
- Contact for Pricing
21
Robylon Transform your Customer Service with AI
Robylon is an AI-powered customer support platform that resolves complex customer support issues through email, chat, and phone using AI and human expertise. You only pay for resolved queries.
- Usage Based
22
Octoparse CEM Leverage AI-powered Omnichannel Feedback Analysis to Uncover Customer Pain Points
Octoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.
- Contact for Pricing
23
AnsweriQ Transform your customer service with AI
AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.
- Contact for Pricing
24
AIssist.io Digital Employee to Elevate your Sales, Service and Success
AIssist.io is a multi-agent AI platform that automates 70%+ of business workload by providing human-like service integration within agent platforms like Zendesk, Intercom, and Hubspot.
- Usage Based
- From 49$
25
Chatness Chatbots are finally effortless.
Chatness is an Intercom alternative that provides AI-powered customer service automation, helping businesses streamline support tasks, sales, and marketing through an easy-to-integrate chatbot solution.
- Free Trial
26
Kustomer Unleash the power of data + AI + humans in customer service
Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.
- Contact for Pricing
27
Desku One Inbox, Every Channel #1 OmniChannel Customer Service Software
Desku offers AI-powered customer service software with live chat, ticketing, and chatbot automation. It integrates with social media and e-commerce platforms for unified, efficient customer support.
- Free Trial
- From 19$
28
InteliConvo AI-Powered Speech Analytics & Automation Platform
InteliConvo is an AI-powered speech analytics platform that analyzes customer conversations to improve sales, collections, customer experience, and compliance.
- Free Trial
29
Attention Transform sales calls into valuable insights and actions with AI
Attention is an AI-powered sales automation platform that analyzes calls, generates insights, automates CRM updates, and provides real-time coaching for sales teams.
- Contact for Pricing
30
Nextiva Unified Customer Experience Management Platform
Nextiva's AI-powered Unified-CXM platform delivers personalized experiences throughout the entire customer journey, unifying all customer interactions and providing real-time insights.
- Paid
- From 20$
31
Revscale AI AI Agents for Inbound, Outbound, Support, and Marketing
Revscale AI is a comprehensive AI-powered platform that combines intelligent agents for inbound lead management, outbound sales, and customer support, creating unified customer experiences across all touchpoints.
- Contact for Pricing
32
JivoChat The Platform to Connect with Customers
JivoChat is a comprehensive communication platform that helps businesses connect with customers through live chat, social media, messengers, and phone calls. Improve customer support and increase sales with its integrated communication tools.
- Freemium
- From 19$
33
Klynk AI-powered insights combined with human expertise for unparalleled customer success.
Klynk is a customer success platform that combines AI-driven insights with human expertise to enhance customer retention and reduce churn through predictive analytics and personalized success strategies.
- Contact for Pricing
34
ConvoZen.AI Leading AI-Driven Conversational Intelligence Platform
ConvoZen.AI is a conversational intelligence platform that utilizes AI to enhance customer engagement, ensure compliance, and improve agent performance across various channels.
- Contact for Pricing
- API
35
Clinc Powering Exceptional Customer Experiences with Conversational AI
Clinc offers revolutionary conversational AI technology for banks, utilizing natural language processing to understand complex conversations and provide superior customer interactions.
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36
calldesk Design and deploy intelligent AI support agents with full control.
Calldesk's AI support agent platform empowers businesses to resolve issues faster, automate routine calls, and boost customer satisfaction while reducing operational costs.
- Contact for Pricing
37
Gladly The Only All-in-One AI-Powered Customer Service Platform
Gladly is an AI-powered customer service platform that centers on people, not tickets, leading to delightful experiences and revenue growth while cutting costs.
- Contact for Pricing
38
Harmonix Transform Your CRM into a User-Friendly and Productive Solution
Harmonix enhances your existing CRM or ERP system, making it more intuitive and efficient for your team. It integrates communication channels, leverages AI, and automates tasks to improve productivity.
- Contact for Pricing
39
Liberate Autonomously resolve 80% of calls with 5-star service, every time
Liberate is an AI-powered voice solution that transforms customer service through automated, multilingual call handling and claims processing, enabling 24/7 support with human-like conversations.
- Contact for Pricing
40
SocialHub.AI 1st AI-Native Marketing Cloud for Omni-channel Consumer Operations
SocialHub.AI is an integrated marketing cloud platform that combines CRM, CDP, and MA capabilities using AI-Agents, Cloud-Native, and Web3 technologies to enhance brand-consumer interactions across multiple channels.
- Contact for Pricing
41
Dialpad Empower your team. Delight your customers.
Dialpad is an AI-powered customer communications platform that combines cloud-based phone systems, contact center solutions, and sales outreach tools with built-in AI capabilities for note-taking, insights, and team productivity.
- Freemium
- From 15$
42
Clerk Chat AI Telecom for Conversational Messaging
Clerk Chat is an AI-powered telecom platform that enables businesses to engage with customers through personalized, human-like conversations across various messaging channels.
- Free Trial
- From 10$
43
Autocalls.ai AI voice agents for customer support
Autocalls.ai is a no-code platform that creates AI voice agents to automate both inbound and outbound calls in 40+ languages. The platform enables businesses to handle customer support, appointment scheduling, and sales calls without human intervention.
- Paid
- From 27$
44
CueLab CRM Convert Leads into Clients
CueLab CRM helps businesses capture, contact, and manage leads efficiently from their phones, streamlining the lead conversion process.
- Free
45
Click2Magic Identify Qualified Leads With Live Chat
Click2Magic is a live chat support application that helps businesses identify qualified leads and improve customer experience. It offers features for sales, marketplaces, and support.
- Paid
- From 39$
46
Gradient Labs The best customer support hire you'll ever make
Gradient Labs offers an AI agent named Otto that handles complex customer support interactions end-to-end, learning from plain language procedures without requiring code or decision trees.
- Usage Based
47
Klaviyo Power smarter digital relationships across channels
Klaviyo is a unified marketing automation platform that enables personalized customer experiences through email, SMS, mobile push notifications, and reviews, powered by real-time data and AI-driven insights.
- Freemium
- From 45$
48
Outbound AI Conversation AI built for healthcare administrative efficiency
Outbound AI is an enterprise-class conversational AI platform designed specifically for healthcare, streamlining phone-based administrative work across the revenue cycle. It provides AI agents that serve as workforce multipliers to enhance productivity and improve staff experience.
- Contact for Pricing
49
Solidroad AI-powered coaching for customer-facing teams
Solidroad is an AI-powered coaching platform that helps scale training, quality assurance, and feedback for customer-facing teams through conversation scoring, simulations, and real-time coaching.
- Paid
- From 199$
50
Adola AI-powered voice assistants for seamless business communication
Adola is an AI-powered phone assistant platform that handles business calls, appointments, and customer interactions through customizable voice bots with multilingual support.
- Freemium
- From 25$