Collab - Alternatives & Competitors

Ranked by Relevance

• 1
  Calabrio ONE AI-Powered Workforce Engagement for Modern Contact Centers

  Calabrio ONE is a unified cloud-based suite using AI to optimize workforce management, quality assurance, and customer engagement in contact centers.

  • Contact for Pricing
• 2
  contactSPACE Intelligent Cloud Contact Centre Software for Optimized Customer Interaction

  contactSPACE is a feature-rich cloud contact centre platform that leverages intelligent outbound strategies and workflow automation to enhance customer engagement and boost operational efficiency.

  • Paid
  • From 105$
• 3
  ConvoQ AI Harnessing AI to transform conversations into insights

  ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

  • Contact for Pricing
• 4
  CCXAI AI-Powered Customer Communication

  CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

  • Paid
  • From 15$
• 5
  NobelBiz Omni+ All-in-One Cloud-Based Omnichannel Contact Center Solution

  NobelBiz Omni+ is a flexible, cloud-based omnichannel contact center platform designed to centralize customer interactions, streamline agent workflows, and empower businesses with advanced reporting and management features for inbound and outbound communication.

  • Contact for Pricing
• 6
  VOCALLS Voice-first Contact Center AI Conversation Platform

  VOCALLS provides a voice-first AI conversation platform designed to automate contact center operations, enhance customer experience, and empower agents.

  • Contact for Pricing
• 7
  CommBox AI-Powered Customer Experience Solution for Automated Resolutions

  CommBox is an AI-driven customer communication platform offering omnichannel engagement, automated workflows, and generative AI tools to enhance customer service and agent productivity.

  • Contact for Pricing
• 8
  CollabAI Empower Your Teams & Protect Your Data: Custom AI Solutions for the Modern Enterprise

  CollabAI is a self-hosted, open-source AI assistant platform that offers customization, data security, and seamless integration with popular tools for businesses.

  • Contact for Pricing
• 9
  Aircall Connect. Empower. Grow.

  Aircall is an AI-powered customer communications platform that unifies channels, automates tasks, and provides actionable insights for sales and customer support teams.

  • Paid
  • From 30$
• 10
  8x8 Platform for CX Integrated Contact Center, Unified Communication, and CPaaS with AI for Enhanced Customer Experiences

  8x8 offers an integrated cloud communication platform combining contact center, unified communication, and CPaaS APIs with AI to optimize customer journeys and team collaboration.

  • Contact for Pricing
• 11
  Tryvium Reimagine the Customer Experience with AI-Powered Contact Center Solutions

  Tryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.

  • Paid
  • From 3575$
• 12
  AiChat Award-Winning Conversational AI Platform for Brands

  AiChat is a comprehensive AI-powered conversational platform that offers marketing, sales, and customer service solutions across multiple chat channels, helping businesses automate 91% of enquiries and drive 3x more sales conversion.

  • Contact for Pricing
• 13
  DC Dial The Leading AI-Powered Cloud Communication Platform

  DC Dial offers an AI-powered cloud communication platform designed to enhance call center operations, sales outreach, and customer engagement through intelligent dialing and analytics. Optimize contact center performance with advanced features for inbound and outbound calls.

  • Contact for Pricing
• 14
  DeepConverse AI-driven Support Automation Platform for Faster Customer Service

  DeepConverse is a generative AI-based support automation platform that helps businesses reduce support costs by up to 80% through AI chatbots, interactive guides, and cognitive answer engine capabilities.

  • Free Trial
  • From 49$
• 15
  VoiceLab.AI Conversational Intelligence and Cognitive Automation Platform

  VoiceLab.AI offers AI-powered Conversational Intelligence and Cognitive Automation solutions, including the TRURL LLM, to analyze customer interactions, improve sales, enhance user experience, and automate business processes.

  • Contact for Pricing
• 16
  Dialogview Revolutionize your customer support with Human-Centric AI solution

  Dialogview is an AI-powered platform that combines customer support and conferencing solutions to deliver seamless, omnichannel communication experiences for businesses.

  • Contact for Pricing
• 17
  HelloMyBot The perfect omnichannel bot platform for conversational agents

  HelloMyBot is a SaaS platform that enables businesses to create and manage AI-powered conversational agents including chatbots, voicebots, and callbots across multiple channels with NLP capabilities and analytics.

  • Contact for Pricing
• 18
  colab.ing Central Hub for Actionable Employee Feedback

  colab.ing streamlines the collection, organization, and implementation of employee feedback to drive operational improvements and employee engagement.

  • Paid
  • From 4$
• 19
  Centro Bridge the Gap between Salesforce, Microsoft Teams, and Slack

  Centro enhances team effectiveness by integrating Salesforce with Microsoft Teams and Slack through native, no-code tools and automations, streamlining workflows and improving collaboration.

  • Paid
  • From 15$
• 20
  Klink.cloud Unified Platform for All Customer Conversations

  Klink.cloud is a comprehensive customer engagement platform that unifies phone calls, social media channels, SMS, email, video calls, tickets, and CRM in a single dashboard, enabling businesses to manage all customer interactions efficiently.

  • Freemium
  • From 23$
• 21
  SonicLink AI Contact Center for 24/7 Customer Engagement

  SonicLink offers AI-powered contact center solutions that engage customers 24/7 across voice calls, SMS, email, and live chat.

  • Contact for Pricing
• 22
  TALKR Your Virtual Assistant on the Phone

  TALKR is a comprehensive AI-powered callbot platform that provides omnichannel virtual assistants for business communication, offering automated phone support, appointment scheduling, and customer service solutions with natural language processing capabilities.

  • Usage Based
  • From 14$
• 23
  Cols.ai AI Phone Calling Platform for Seamless Human-like Voice Communication

  Cols.ai is an advanced AI phone calling platform that enables businesses to handle both inbound and outbound calls with personalized, human-like voice communication, integrated with telephone systems and real-time data.

  • Usage Based
• 24
  Sync.AI Supercharge your calls, meetings, and email

  Sync.AI is a comprehensive business communication platform that integrates and enhances calendar, calls, and email with intelligent data synchronization and automation capabilities.

  • Contact for Pricing
• 25
  Symbl.ai Empathetic & adaptive AI Agents for CX that generate actionable insights, streamline interactions, and elevate customer satisfaction

  Symbl.ai provides AI agents for customer experience (CX) that offer actionable insights, streamline interactions, and improve customer satisfaction. Features include intelligent voice agents, call scoring, real-time assist, and unified analytics.

  • Freemium
• 26
  Concerto AI-Powered Automated Conversations for Your Business

  Concerto provides AI-powered automated conversations for front desks and help desks, improving customer service through voice, chat, and messaging platforms.

  • Contact for Pricing
• 27
  AI Chatbot Support Multi-platform AI & Live Chat Customer Support

  AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.

  • Paid
  • From 40$
• 28
  Whelp Elevate Your Customer Support with Our Omnichannel Solution

  Whelp is a comprehensive customer support platform that unifies Voice, Email, Live Chat, SMS, and WhatsApp communications with AI-powered automations and a unified customer view for enhanced service delivery.

  • Freemium
  • From 29$
• 29
  C2Perform Streamline Contact Center Operations with AI-Driven Performance Tools

  C2Perform is an AI-powered platform designed to optimize contact center and back office operations by integrating coaching, knowledge management, quality assurance, learning management, and employee engagement into one unified suite.

  • Paid
  • From 25$
• 30
  Thoughtly Deploy your fully-integrated AI call center starting at just 9 cents per minute.

  Thoughtly provides an AI-powered call center solution for handling inbound and outbound calls related to customer service, sales, and marketing. It offers comprehensive analytics and A/B testing for data-driven decision-making.

  • Usage Based
• 31
  Omilia Cloud Platform AI-powered automated service that fulfills more customer requests with a better-than-human experience.

  Omilia Cloud Platform is a Conversational AI solution designed to automate customer service, reduce fraud risk, and empower agents. It offers better-than-human understanding to engage customers and achieve over 90% task completion rate.

  • Contact for Pricing
• 32
  Clariti AI-powered context-rich team communication and collaboration platform

  Clariti leverages AI to unify chat, email, files, meetings, and more into contextual, hybrid conversations, streamlining team communication and increasing productivity. Experience seamless collaboration with end-to-end encrypted messaging, integrated voice/video calls, and automated contextual organization.

  • Free
• 33
  Abbot A Copilot for Customer Success

  Abbot is a programmable smart assistant that integrates with your team chat to track customer conversations, automate tasks, and provide insights.

  • Paid
  • From 49$
• 34
  CXone Mpower AI Customer Service Automation

  CXone Mpower is an AI platform for customer service automation that orchestrates workflows, agents, and knowledge to deliver precise and efficient customer experiences.

  • Paid
  • From 71$
• 35
  ChatGen World's Leading Hybrid Chatbot Platform

  ChatGen is an AI-powered hybrid chatbot platform that enables businesses to automate conversations across multiple channels including WhatsApp, Messenger, Twitter, and Slack for sales, support, and lead generation.

  • Contact for Pricing
• 36
  Robylon Transform your Customer Service with AI

  Robylon is an AI-powered customer support platform that resolves complex customer support issues through email, chat, and phone using AI and human expertise. You only pay for resolved queries.

  • Usage Based
• 37
  Octoparse CEM Leverage AI-powered Omnichannel Feedback Analysis to Uncover Customer Pain Points

  Octoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.

  • Contact for Pricing
• 38
  AnsweriQ Transform your customer service with AI

  AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.

  • Contact for Pricing
• 39
  ClickConnector Customer Support Platform For SaaS Products

  ClickConnector is an AI-powered customer support platform designed for SaaS products, offering a comprehensive suite of tools including AI chatbots, help desk, and knowledge base portals.

  • Freemium
  • From 49$
• 40
  AIssist.io Digital Employee to Elevate your Sales, Service and Success

  AIssist.io is a multi-agent AI platform that automates 70%+ of business workload by providing human-like service integration within agent platforms like Zendesk, Intercom, and Hubspot.

  • Usage Based
  • From 49$
• 41
  Chatness Chatbots are finally effortless.

  Chatness is an Intercom alternative that provides AI-powered customer service automation, helping businesses streamline support tasks, sales, and marketing through an easy-to-integrate chatbot solution.

  • Free Trial
• 42
  Kustomer Unleash the power of data + AI + humans in customer service

  Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

  • Contact for Pricing
• 43
  Desku One Inbox, Every Channel #1 OmniChannel Customer Service Software

  Desku offers AI-powered customer service software with live chat, ticketing, and chatbot automation. It integrates with social media and e-commerce platforms for unified, efficient customer support.

  • Free Trial
  • From 19$
• 44
  InteliConvo AI-Powered Speech Analytics & Automation Platform

  InteliConvo is an AI-powered speech analytics platform that analyzes customer conversations to improve sales, collections, customer experience, and compliance.

  • Free Trial
• 45
  Corefactors The All-in-One RevOps CRM for Revenue Growth

  Corefactors offers an all-in-one RevOps CRM platform designed to manage the entire customer lifecycle, integrating sales, marketing, support, and success operations to drive revenue growth.

  • Freemium
  • From 9$
• 46
  Collect.chat Add a Friendly Chat Form to Your Website

  Collect.chat is a chatbot platform that helps businesses generate more leads, book appointments, and engage customers through interactive website chat forms. It requires no coding and integrates with popular apps.

  • Freemium
  • From 24$
• 47
  Attention Transform sales calls into valuable insights and actions with AI

  Attention is an AI-powered sales automation platform that analyzes calls, generates insights, automates CRM updates, and provides real-time coaching for sales teams.

  • Contact for Pricing
• 48
  Nextiva Unified Customer Experience Management Platform

  Nextiva's AI-powered Unified-CXM platform delivers personalized experiences throughout the entire customer journey, unifying all customer interactions and providing real-time insights.

  • Paid
  • From 20$
• 49
  Sharpen AI-powered Contact Center Platform for Enhanced Customer Experience

  Sharpen is a cloud-based contact center platform that leverages artificial intelligence to empower agents, streamline customer engagement, and drive improved business outcomes.

  • Paid
  • From 90$
• 50
  Revscale AI AI Agents for Inbound, Outbound, Support, and Marketing

  Revscale AI is a comprehensive AI-powered platform that combines intelligent agents for inbound lead management, outbound sales, and customer support, creating unified customer experiences across all touchpoints.

  • Contact for Pricing