EdgeTier - Alternatives & Competitors

Ranked by Relevance

• 1
  ConvoQ AI Harnessing AI to transform conversations into insights

  ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

  • Contact for Pricing
• 2
  CoSupport AI All-in-one AI solution for Customer Support

  CoSupport AI is an enterprise-grade autonomous AI platform that handles customer support inquiries with up to 99% response accuracy, offering custom AI models and unlimited user access across multiple channels.

  • Contact for Pricing
• 3
  ChattonAI An AI chatbot that understands your customers' needs, backed by deep text analysis.

  ChattonAI is an advanced AI-powered chatbot platform that combines customer service automation with deep text analysis and insights extraction to help businesses better understand and serve their customers.

  • Freemium
• 4
  Tryvium Reimagine the Customer Experience with AI-Powered Contact Center Solutions

  Tryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.

  • Paid
  • From 3575$
• 5
  Qualint Analyze 100% of your Calls with AI-Powered Precision

  Qualint is an advanced speech-to-text analysis software that transforms contact center operations by providing comprehensive call analysis, fraud detection, and customer experience insights.

  • Paid
  • From 150$
• 6
  Tars Shaping the future of customer experience and employee productivity with Conversational AI.

  Tars is a Conversational AI platform that transforms customer and employee interactions. It bridges the gap between complex processes and intuitive conversations, automating tasks and improving experiences.

  • Paid
  • From 500$
• 7
  ConvoZen.AI Leading AI-Driven Conversational Intelligence Platform

  ConvoZen.AI is a conversational intelligence platform that utilizes AI to enhance customer engagement, ensure compliance, and improve agent performance across various channels.

  • Contact for Pricing
  • API
• 8
  IrisAgent Automate Customer Support with AI

  IrisAgent is an AI-powered customer support automation platform that resolves tickets and chats, automates operations, and provides real-time sentiment analysis.

  • Freemium
• 9
  Sierra Strike up a new type of conversation with AI-powered customer experience

  Sierra is a conversational AI platform that enables businesses to create personalized AI agents for customer support, providing real-time assistance through text and voice interactions while maintaining brand consistency and security.

  • Contact for Pricing
• 10
  Insightio A faster way to uncover product insights from customer conversations with AI

  Insightio uses AI to analyze customer conversations, transforming raw data into actionable strategies for product development. It provides organized insights and a semantic chat feature for enhanced analysis.

  • Freemium
  • From 19$
• 11
  Aiwo Customer Contact Intelligence

  Aiwo is an AI-powered platform that analyzes customer contacts across all channels to identify and eliminate unnecessary interactions, improving efficiency and customer experience.

  • Contact for Pricing
• 12
  MEJ Support AI The ultimate tool to manage your support tickets and keep your clients happy

  MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.

  • Freemium
  • From 15$
• 13
  AI Chatbot Support Multi-platform AI & Live Chat Customer Support

  AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.

  • Paid
  • From 40$
• 14
  Zowie Transform customer service with AI-powered automation and intelligence

  Zowie is an advanced AI customer service platform that automates complex conversations across multiple channels while maintaining brand consistency and ensuring accurate resolutions through its proprietary X2, Decision, and Reasoning engines.

  • Contact for Pricing
• 15
  AiChat Award-Winning Conversational AI Platform for Brands

  AiChat is a comprehensive AI-powered conversational platform that offers marketing, sales, and customer service solutions across multiple chat channels, helping businesses automate 91% of enquiries and drive 3x more sales conversion.

  • Contact for Pricing
• 16
  DeepConverse AI-driven Support Automation Platform for Faster Customer Service

  DeepConverse is a generative AI-based support automation platform that helps businesses reduce support costs by up to 80% through AI chatbots, interactive guides, and cognitive answer engine capabilities.

  • Free Trial
  • From 49$
• 17
  Claritiv Win More Deals by Knowing Exactly What Your Prospect Needs

  Claritiv analyzes customer conversations to identify pain points, preferences, and actionable insights, helping businesses close deals and refine products.

  • Contact for Pricing
• 18
  Batai Intelligent conversations, real results.

  Batai is an AI-powered customer service assistant that uses advanced voice and text models to answer questions, schedule appointments, and detect intentions across multiple channels.

  • Paid
  • From 25$
• 19
  Conversagent Speak to more customers without talking to any

  Conversagent is an AI-powered shop assistant for Shopify stores that provides 24/7 customer support, answering product queries and reducing cart abandonment rates using GPT-4 technology.

  • Free Trial
• 20
  Loris Turn Customer Conversations into Actionable Data

  Loris is an AI platform that transforms customer service conversations into valuable data to improve quality, efficiency, and customer satisfaction.

  • Contact for Pricing
• 21
  Webio Reimagining Customer Engagement with Conversational AI

  Webio is a conversational AI platform specializing in credit, collections, and payment messaging that automates and blends AI and live agent customer conversations across multiple messaging channels.

  • Contact for Pricing
• 22
  Ordemio AI Copilot for your users that they love

  Ordemio is an AI-powered copilot that helps businesses convert trials into paying customers by providing 24/7 customer support, automating onboarding, and delivering accurate answers from existing knowledge bases in 95+ languages.

  • Usage Based
  • From 99$
• 23
  AWSME.ai Scale Smarter with AI That Understands Your Business

  AWSME.ai is an intelligent conversational AI platform that transforms customer support by providing personalized, engaging chat experiences. It integrates with CRM systems, learns from various data sources, and communicates in brand-specific voice to enhance customer interactions.

  • Paid
  • From 99$
• 24
  Dovetail The fastest way to understand your customer

  Dovetail is an AI-powered customer insights platform that transforms customer conversations, documents, and feedback into actionable insights through automated analysis and real-time collaboration.

  • Freemium
  • From 29$
• 25
  Twig AI Customer Support Agent that resolves issues instantly

  Twig is an AI assistant that resolves customer issues instantly by providing 24/7 support for both users and support agents, with capabilities to look up user data and take actions like a trained agent.

  • Paid
  • From 500$
• 26
  Meetra AI Unlock Wealth of Insights From Your Organisation Conversations

  Meetra AI is a PaaS & on-premise infrastructure solution that provides comprehensive analysis of human conversations and interactions, offering features like context extraction, group dynamics analysis, and topic-based insights.

  • Contact for Pricing
• 27
  VIER Innovative Customer Service from the Cloud

  VIER offers AI-powered solutions to analyze, assist, and automate customer service interactions across all channels. Improve customer experience and optimize business processes with VIER's cloud-based software.

  • Contact for Pricing
• 28
  AnsweriQ Transform your customer service with AI

  AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.

  • Contact for Pricing
• 29
  AloAi Voice Analytics AI-powered call transcription and analytics for business intelligence

  AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.

  • Freemium
  • From 30$
• 30
  Gofer Customer support, done differently

  Gofer is an AI-powered customer support assistant that helps teams streamline conversations, analyze sentiments, and improve agent performance through real-time coaching and analytics.

  • Paid
  • From 19$
• 31
  Syncly Turn Customer Feedback into Actionable Insights

  Syncly is a customer feedback intelligence platform that helps customer-centric teams uncover valuable insights to enhance customer satisfaction, boost retention, and accelerate growth.

  • Contact for Pricing
• 32
  Cust AI Agents for Elite Customer Success Teams

  Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

  • Paid
  • From 400$
• 33
  Cyara AI-Powered CX Assurance Platform for Flawless Customer Experiences

  Cyara provides an AI-led customer experience assurance platform that helps businesses test, monitor, and optimize their contact center technology including IVRs, chatbots, and voice interactions.

  • Contact for Pricing
• 34
  Kustomer Unleash the power of data + AI + humans in customer service

  Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

  • Contact for Pricing
• 35
  Quant Transform your business with AI-powered customer intelligence

  Quant is an advanced AI agent platform that leverages machine learning to revolutionize customer interactions and deliver actionable business insights through comprehensive analysis of customer conversations.

  • Contact for Pricing
• 36
  SupBot Handle customer support instantly with AI

  SupBot is an AI-powered customer support solution that enables businesses to create, train, and deploy automated support bots. It offers instant 24/7 customer support while reducing operational costs through AI automation.

  • Freemium
  • From 15$
• 37
  Forethought Scale Customer Support with an Advanced AI Agent

  Forethought is an enterprise AI platform that delivers intelligent customer support automation through natural conversations, improved resolution rates, and lower costs across all interactions.

  • Contact for Pricing
• 38
  AI Desk AI-powered Customer Service on your website

  AI Desk is a 24/7 automated customer support solution that integrates with websites, using AI trained on business data to handle customer inquiries, reduce support costs, and increase sales opportunities.

  • Freemium
  • From 19$
• 39
  Kaizo AI-powered QA, coaching, and performance management for customer service teams

  Kaizo is an AI-powered platform that provides quality assurance, performance coaching, and agent engagement tools for Zendesk and Salesforce customer service teams.

  • Freemium
  • From 20$
• 40
  SearchUnify Future-Proof Your Customer Service and Support Strategy

  SearchUnify is an AI-powered platform that enhances customer support by improving information findability, enabling proactive decision-making, and delivering personalized customer service experiences.

  • Contact for Pricing
• 41
  Collab Enabling digital transformation through balanced automation and human interaction

  Collab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.

  • Contact for Pricing
• 42
  TheLoops AI Agents for The Next Era of CX Operations

  TheLoops is an AI-powered platform designed to enhance CX operations by empowering teams, containing costs, and delivering measurable business outcomes.

  • Contact for Pricing
• 43
  Ping Parrot The #1 AI Chatbot for Customer Support

  Ping Parrot is an AI-powered customer support chatbot platform that automates up to 85% of customer inquiries by learning from your knowledge base and website content, supporting over 80 languages with seamless website integration.

  • Freemium
  • From 19$
• 44
  Hoory Your AI Assistant for Customer Support Automation

  Hoory is an AI-powered customer support automation platform that provides multilingual support across multiple channels, featuring both rule-based and knowledge-based AI assistants to streamline customer service operations.

  • Paid
  • From 6$
• 45
  Gleen AI Shopping & Support Concierge for Your Online Store

  Gleen AI is an AI-powered customer support and shopping assistant platform that provides personalized assistance at scale while maintaining brand quality. It offers automated support, product recommendations, and multi-channel integration for e-commerce businesses.

  • Freemium
  • From 1$
• 46
  SupportLogic AI Agents for Complex B2B Support Experience Management

  SupportLogic is an AI-powered platform that transforms complex B2B customer support operations through real-time sentiment analysis, escalation prediction, and intelligent case routing. It integrates with existing ticketing systems to deliver proactive support experiences.

  • Contact for Pricing
• 47
  QuickCare Stop wasting time on customer support

  QuickCare is an AI-powered chatbot solution that automates customer support for e-commerce stores, providing 24/7 automated responses while reducing operational costs and improving customer satisfaction.

  • Freemium
  • From 30$
• 48
  Waanee AI Transform Customer Conversations with Next-Gen AI

  Waanee AI is a comprehensive AI-powered platform offering virtual assistants, agent assistance, and customer engagement tools for contact centers. It combines conversational AI with CRM capabilities to enhance customer service operations.

  • Contact for Pricing
• 49
  DigitalGenius The AI concierge that resolves tickets, improves conversion rates, and proactively solves customer service issues

  DigitalGenius is an AI-powered customer service platform that combines conversational AI, visual AI, and deep integrations to automate ecommerce customer support across multiple channels while maintaining personalized, empathetic interactions.

  • Contact for Pricing
• 50
  Dialogview Revolutionize your customer support with Human-Centric AI solution

  Dialogview is an AI-powered platform that combines customer support and conferencing solutions to deliver seamless, omnichannel communication experiences for businesses.

  • Contact for Pricing