EdgeTier - Alternatives & Competitors

EdgeTier

Contact for Pricing

EdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.

Home page: https://www.edgetier.com

Customer Support

Uptime Last 30 Days

(586.18 ms) (100% uptime)

Ranked by Relevance

1
ConvoQ AI Harnessing AI to transform conversations into insights
ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.
- Contact for Pricing
2
CoSupport AI All-in-one AI solution for Customer Support
CoSupport AI is an enterprise-grade autonomous AI platform that handles customer support inquiries with up to 99% response accuracy, offering custom AI models and unlimited user access across multiple channels.
- Contact for Pricing
3
ChattonAI An AI chatbot that understands your customers' needs, backed by deep text analysis.
ChattonAI is an advanced AI-powered chatbot platform that combines customer service automation with deep text analysis and insights extraction to help businesses better understand and serve their customers.
- Freemium
4
Tryvium Reimagine the Customer Experience with AI-Powered Contact Center Solutions
Tryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.
- Paid
- From 3575$
5
Qualint Analyze 100% of your Calls with AI-Powered Precision
Qualint is an advanced speech-to-text analysis software that transforms contact center operations by providing comprehensive call analysis, fraud detection, and customer experience insights.
- Paid
- From 150$
6
ConvoZen.AI Leading AI-Driven Conversational Intelligence Platform
ConvoZen.AI is a conversational intelligence platform that utilizes AI to enhance customer engagement, ensure compliance, and improve agent performance across various channels.
- Contact for Pricing
- API
7
Sierra Strike up a new type of conversation with AI-powered customer experience
Sierra is a conversational AI platform that enables businesses to create personalized AI agents for customer support, providing real-time assistance through text and voice interactions while maintaining brand consistency and security.
- Contact for Pricing
8
MEJ Support AI The ultimate tool to manage your support tickets and keep your clients happy
MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.
- Freemium
- From 15$
9
AI Chatbot Support Multi-platform AI & Live Chat Customer Support
AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.
- Paid
- From 40$
10
Zowie Transform customer service with AI-powered automation and intelligence
Zowie is an advanced AI customer service platform that automates complex conversations across multiple channels while maintaining brand consistency and ensuring accurate resolutions through its proprietary X2, Decision, and Reasoning engines.
- Contact for Pricing
11
AiChat Award-Winning Conversational AI Platform for Brands
AiChat is a comprehensive AI-powered conversational platform that offers marketing, sales, and customer service solutions across multiple chat channels, helping businesses automate 91% of enquiries and drive 3x more sales conversion.
- Contact for Pricing
12
DeepConverse AI-driven Support Automation Platform for Faster Customer Service
DeepConverse is a generative AI-based support automation platform that helps businesses reduce support costs by up to 80% through AI chatbots, interactive guides, and cognitive answer engine capabilities.
- Free Trial
- From 49$
13
Conversagent Speak to more customers without talking to any
Conversagent is an AI-powered shop assistant for Shopify stores that provides 24/7 customer support, answering product queries and reducing cart abandonment rates using GPT-4 technology.
- Free Trial
14
Webio Reimagining Customer Engagement with Conversational AI
Webio is a conversational AI platform specializing in credit, collections, and payment messaging that automates and blends AI and live agent customer conversations across multiple messaging channels.
- Contact for Pricing
15
Ordemio AI Copilot for your users that they love
Ordemio is an AI-powered copilot that helps businesses convert trials into paying customers by providing 24/7 customer support, automating onboarding, and delivering accurate answers from existing knowledge bases in 95+ languages.
- Usage Based
- From 99$
16
AWSME.ai Scale Smarter with AI That Understands Your Business
AWSME.ai is an intelligent conversational AI platform that transforms customer support by providing personalized, engaging chat experiences. It integrates with CRM systems, learns from various data sources, and communicates in brand-specific voice to enhance customer interactions.
- Paid
- From 99$
17
Dovetail The fastest way to understand your customer
Dovetail is an AI-powered customer insights platform that transforms customer conversations, documents, and feedback into actionable insights through automated analysis and real-time collaboration.
- Freemium
- From 29$
18
Meetra AI Unlock Wealth of Insights From Your Organisation Conversations
Meetra AI is a PaaS & on-premise infrastructure solution that provides comprehensive analysis of human conversations and interactions, offering features like context extraction, group dynamics analysis, and topic-based insights.
- Contact for Pricing
19
AnsweriQ Transform your customer service with AI
AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.
- Contact for Pricing
20
AloAi Voice Analytics AI-powered call transcription and analytics for business intelligence
AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.
- Freemium
- From 30$
21
Gofer Customer support, done differently
Gofer is an AI-powered customer support assistant that helps teams streamline conversations, analyze sentiments, and improve agent performance through real-time coaching and analytics.
- Paid
- From 19$
22
Kustomer Unleash the power of data + AI + humans in customer service
Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.
- Contact for Pricing
23
SupBot Handle customer support instantly with AI
SupBot is an AI-powered customer support solution that enables businesses to create, train, and deploy automated support bots. It offers instant 24/7 customer support while reducing operational costs through AI automation.
- Freemium
- From 15$
24
Forethought Scale Customer Support with an Advanced AI Agent
Forethought is an enterprise AI platform that delivers intelligent customer support automation through natural conversations, improved resolution rates, and lower costs across all interactions.
- Contact for Pricing
25
AI Desk AI-powered Customer Service on your website
AI Desk is a 24/7 automated customer support solution that integrates with websites, using AI trained on business data to handle customer inquiries, reduce support costs, and increase sales opportunities.
- Freemium
- From 19$
26
Kaizo AI-powered QA, coaching, and performance management for customer service teams
Kaizo is an AI-powered platform that provides quality assurance, performance coaching, and agent engagement tools for Zendesk and Salesforce customer service teams.
- Freemium
- From 20$
27
Collab Enabling digital transformation through balanced automation and human interaction
Collab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.
- Contact for Pricing
28
Ping Parrot The #1 AI Chatbot for Customer Support
Ping Parrot is an AI-powered customer support chatbot platform that automates up to 85% of customer inquiries by learning from your knowledge base and website content, supporting over 80 languages with seamless website integration.
- Freemium
- From 19$
29
Hoory Your AI Assistant for Customer Support Automation
Hoory is an AI-powered customer support automation platform that provides multilingual support across multiple channels, featuring both rule-based and knowledge-based AI assistants to streamline customer service operations.
- Paid
- From 6$
30
Gleen AI Shopping & Support Concierge for Your Online Store
Gleen AI is an AI-powered customer support and shopping assistant platform that provides personalized assistance at scale while maintaining brand quality. It offers automated support, product recommendations, and multi-channel integration for e-commerce businesses.
- Freemium
- From 1$
31
SupportLogic AI Agents for Complex B2B Support Experience Management
SupportLogic is an AI-powered platform that transforms complex B2B customer support operations through real-time sentiment analysis, escalation prediction, and intelligent case routing. It integrates with existing ticketing systems to deliver proactive support experiences.
- Contact for Pricing
32
QuickCare Stop wasting time on customer support
QuickCare is an AI-powered chatbot solution that automates customer support for e-commerce stores, providing 24/7 automated responses while reducing operational costs and improving customer satisfaction.
- Freemium
- From 30$
33
Waanee AI Transform Customer Conversations with Next-Gen AI
Waanee AI is a comprehensive AI-powered platform offering virtual assistants, agent assistance, and customer engagement tools for contact centers. It combines conversational AI with CRM capabilities to enhance customer service operations.
- Contact for Pricing
34
DigitalGenius The AI concierge that resolves tickets, improves conversion rates, and proactively solves customer service issues
DigitalGenius is an AI-powered customer service platform that combines conversational AI, visual AI, and deep integrations to automate ecommerce customer support across multiple channels while maintaining personalized, empathetic interactions.
- Contact for Pricing
35
Dialogview Revolutionize your customer support with Human-Centric AI solution
Dialogview is an AI-powered platform that combines customer support and conferencing solutions to deliver seamless, omnichannel communication experiences for businesses.
- Contact for Pricing
36
Archie AI Transform written content into dynamic conversations to enhance engagement and revenue
Archie AI is a conversational AI platform that transforms static content into interactive dialogues, helping publishers increase ad impressions and engagement without creating new content.
- Freemium
- From 50$
37
AIssist.io Digital Employee to Elevate your Sales, Service and Success
AIssist.io is a multi-agent AI platform that automates 70%+ of business workload by providing human-like service integration within agent platforms like Zendesk, Intercom, and Hubspot.
- Usage Based
- From 49$
38
Eclipse AI Turn Customer Feedback Into Actionable Insights
Eclipse AI is a comprehensive AI-powered customer feedback analytics platform that unifies feedback from multiple sources and generates actionable insights for improved customer experience.
- Freemium
- From 171$
39
Support AI Custom ChatGPT for your business
Support AI is a customizable ChatGPT-powered chatbot platform that automatically creates AI chatbots from your content, files, products, or videos to provide instant customer support and lead generation across multiple channels.
- Freemium
- From 29$
40
Aide Automate customer support easily with LLMs
Aide is an AI-powered customer support automation platform that uses GPT LLMs to classify messages, draft answers, and automate responses with 99% accuracy across email and chat channels.
- Paid
- From 300$
41
Botjet Conversational AI Built For Business
Botjet is a comprehensive conversational AI platform that enables businesses to build sophisticated chatbot solutions with advanced dialog management, speech recognition, and deep learning capabilities.
- Contact for Pricing
42
docAnalyzer.ai Chat & employ smart AI agents to optimize document analysis workflows
docAnalyzer.ai is an intelligent document analysis platform that enables dynamic, context-aware interactions with documents through AI-powered chat and automation agents. It supports multiple document formats and offers advanced features like OCR, custom workflows, and secure document sharing.
- Freemium
- From 6$
43
Sweepr Make Digital Care Journeys Exceptional
Sweepr is an AI-powered Digital Care Platform that enables service providers and smart home providers to deliver personalized customer care experiences with high digital resolution rates.
- Contact for Pricing
44
Hubtype Create customer service automation that your clients love
Hubtype is an enterprise chatbot platform that combines AI with interactive elements to deliver advanced customer service automation experiences beyond traditional text-only interactions.
- Contact for Pricing
45
Solidroad AI-powered coaching for customer-facing teams
Solidroad is an AI-powered coaching platform that helps scale training, quality assurance, and feedback for customer-facing teams through conversation scoring, simulations, and real-time coaching.
- Paid
- From 199$
46
Kodif Human touch. Superhuman speed.
Kodif is a Customer Support AI platform that automates ticket resolutions and empowers agents with intelligent tools across multiple communication channels, helping businesses deliver personalized support at scale.
- Contact for Pricing
47
QuestWiz AI-Powered customer support agent for SMB
QuestWiz is an AI-powered customer support solution that creates personalized agents by learning from your website and files in just 2 minutes, providing 24/7 automated customer support without requiring AI or coding expertise.
- Free Trial
- From 16$
48
Lina Chat Support documents to AI chatbot in minutes!
Lina Chat is an AI-powered customer support solution that converts support documentation into intelligent chatbots, providing 24/7 automated customer assistance and instant responses to common queries.
- Freemium
- From 20$
49
ChatWizard ChatGPT-based Customer Service for Your Business
ChatWizard is an AI-powered customer service solution that enables businesses to create custom chatbots trained on their own data. It offers multilingual support, website integration, and 24/7 customer assistance capabilities.
- Freemium
- From 9$
50
Zipchat AI AI Agent + WhatsApp AI for Ecom To Add Extra Revenue & Automate Support
Zipchat AI is an intelligent chatbot solution that converts website visitors into customers while providing 24/7 multilingual support and generating actionable business insights from customer conversations.
- Freemium
- From 49$
51
VoiceOps Turn call center coaching into your superpower with coaching enablement software
VoiceOps is a coaching enablement platform that helps call centers transform data into measurable outcomes through improved team coaching and performance monitoring.
- Contact for Pricing
52
VOC AI Where Customer Insights Fuse with AI Chatbot
VOC AI is an AI-powered customer service and analysis platform that combines chatbot capabilities with advanced review analysis tools, helping businesses automate customer support and gain valuable customer insights.
- Freemium
- API
53
Owlbot.AI Get instant answers with your own AI powered chatbots
Owlbot.AI is an advanced AI-powered chatbot platform that enables businesses to deploy customizable customer support solutions, supporting 95 languages and integrating with multiple data sources for instant responses.
- Paid
- From 19$
54
Intaali AI-powered chatbot for immediate customer assistance and support automation
Intaali is a multilingual AI chatbot platform that automates customer service by providing instant responses and resolving up to 80% of customer inquiries, while offering customizable training capabilities for businesses.
- Freemium
- From 29$
55
Reviewik Copilot for your customer success department
Reviewik is an AI-powered customer feedback analysis tool that helps businesses understand user sentiment, identify pain points, and track feature requests through automated email support analysis.
- Contact for Pricing
56
Blozum Conversational AI Beyond ChatGPT. Made for You.
Blozum is a no-code AI chatbot platform that helps businesses create customized AI assistants using their own data. It offers intelligent customer support, lead generation, and multi-language capabilities with advanced AI models like GPT-4.0, Claude 3.5, and Gemini 1.5 Pro.
- Free Trial
57
mpathic Conversation Intelligence to Enhance Healthcare Outcomes
mpathic is an AI-powered conversation analytics platform that enhances communication in healthcare and life sciences, offering up to 7x improved accuracy and 10x cost savings through behavioral science-based insights.
- Contact for Pricing
58
Klynk AI-powered insights combined with human expertise for unparalleled customer success.
Klynk is a customer success platform that combines AI-driven insights with human expertise to enhance customer retention and reduce churn through predictive analytics and personalized success strategies.
- Contact for Pricing
59
TALKR Your Virtual Assistant on the Phone
TALKR is a comprehensive AI-powered callbot platform that provides omnichannel virtual assistants for business communication, offering automated phone support, appointment scheduling, and customer service solutions with natural language processing capabilities.
- Usage Based
- From 14$