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Insightio
A faster way to uncover product insights from customer conversations with AI

What is Insightio?

Insightio is an AI-powered platform designed to extract comprehensive insights from customer conversations. It processes audio, video, and text data, providing transcriptions and in-depth analysis through a robust algorithm.

The platform identifies patterns in user feedback, prioritizes actions based on common issues, and helps formulate strategies. Insightio also offers a semantic chat feature, enabling users to explore various facets of conversations for a more insightful analysis.

Features

  • AI-Powered Analysis: Employs a sophisticated algorithm to extract comprehensive insights from your data effortlessly.
  • Organized Insights: Leverages extracted patterns in user pain points and needs, prioritizing action based on common issues and requests.
  • Actionable Steps: Assists in pinpointing next steps and crafting strategies tailored to address customer needs effectively.
  • Semantic Chat: Empowers thorough exploration across various facets of conversations, enhancing insightful analysis.
  • Transcription: Transcribes video and audio into text, with speaker differentiation for accurate analysis.

Use Cases

  • Analyzing customer interviews to identify product improvement opportunities.
  • Prioritizing product development tasks based on user feedback.
  • Crafting strategies to address customer pain points and needs.
  • Exploring customer conversation nuances for deeper understanding.
  • Generating reports on key customer insights.

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