What is Retellio?
Retellio is an AI-powered tool designed to help leaders stay connected with their customers. It automatically analyzes customer calls and curates the most important clips into a weekly podcast.
The platform identifies key moments related to features, pricing, and competitors, highlighting trends across conversations. This allows leaders to hear directly from customers and gather insights without dedicating hours to listening to full recordings.
Features
- Automated Call Analysis: Automatically analyzes customer calls from various platforms.
- Key Moment Identification: Identifies and creates clips of important moments about features, pricing, and competitors.
- Trend Spotting: Spots trends across conversations and curates the most significant clips.
- Podcast Delivery: Delivers a weekly podcast through private RSS feeds, compatible with popular podcast apps.
- CRM Integration: Integrates with popular CRM platforms like Salesforce, Hubspot, Gong, Zoom, and Dialpad.
Use Cases
- Hone intuition with unfiltered customer feedback for founders and executives.
- Track feature requests and pain points for product teams.
- Spot emerging issues before they become trends for customer success teams.
FAQs
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How does Retellio use my data?
Retellio ingests and analyzes various forms of customer feedback from recorded customer calls, including sales calls, customer success calls, support calls and product calls. We can also ingest CRM data. Retellio will not use your data to train our models unless you opt in. Any information you share with Retellio will be shared with our subprocessors for the sole purpose of providing Retellio features. -
What podcast apps does Retellio support?
Retellio supports any podcast apps that allows for the use of private authenticated RSS feeds. -
How is Retellio different from other AI tools like NotebookLM?
Retellio doesn't summarize your data - it weaves together actual call snippets from customers so that leaders can hear customer feedback in their own words. Users do not need to spend time logging in to new systems or learning a new platform - the information is automatically delivered in their podcast apps.
