Top AI tools for Call Center Manager

Vonix offers an advanced, cloud-based VoIP business communication platform that streamlines calls, messaging, and analytics for organizations of all sizes.

• Contact for Pricing

TENIOS leverages AI-powered voice assistants and advanced telecommunication services to enhance and automate customer communication for businesses, supporting messaging, cloud telephony, and rich interaction solutions.

• Contact for Pricing

i3 Simple is a virtual call assistant that helps businesses manage calls, route inquiries, and handle messages 24/7. It leverages AI to improve customer interactions and reduce operational costs.

• Contact for Pricing

Sierra is a conversational AI platform that enables businesses to create personalized AI agents for customer support, providing real-time assistance through text and voice interactions while maintaining brand consistency and security.

• Contact for Pricing

Trestle provides AI-powered identity data APIs that help businesses verify, enrich, and validate customer contact information for improved lead management and call operations across the United States and Canada.

• Usage Based

Altnativ provides enterprise-grade conversational AI to improve customer support, reduce wait times, and drive customer retention. It offers personalized, human-like interactions for businesses of all sizes.

• Contact for Pricing

Monobot is an AI-powered virtual assistant platform that automates scheduling, reservations, and customer service across various industries with voice and chat capabilities, available 24/7.

• Freemium
• From 29$

Rulebase provides fintech customer service teams with an AI co-pilot for real-time agent support, automated QA, and compliance monitoring across all interactions.

• Contact for Pricing

Deepgram provides APIs for speech-to-text, text-to-speech, and speech-to-speech voice agents, enabling developers to build voice AI products and features.

• Usage Based

Bigly Sales offers an AI-powered call center solution designed to automate customer interactions via voice and SMS, significantly reducing costs and improving response times 24/7.

• Contact for Pricing

Trace provides AI-powered voice agents that securely handle customer service tasks for Fintechs, banking, and insurance companies. These agents automate tasks like card replacements and application submissions via secure APIs.

• Contact for Pricing

Vapi provides a configurable API platform for developers to build and deploy voice AI agents for inbound and outbound call handling, scaling phone operations efficiently.

• Contact for Pricing

Omind is an AI-driven Unified Customer Experience Management (CXM) platform designed to help businesses enhance customer engagement, drive growth, and improve operational efficiency.

• Free Trial

PBXPlus is a cloud-based business phone system, part of the 500apps suite, offering features like IVR, call forwarding, virtual numbers, voicemail transcription, and text-to-speech to enhance business communication.

• Free Trial
• From 15$

Kintsugi utilizes AI-powered voice biomarker technology via an API to identify potential mental health conditions from speech, integrating with call centers and telehealth systems.

• Contact for Pricing

Marr Labs provides AI Voice Agents designed to handle customer interactions, eliminating hold times and scaling effortlessly for tasks like lead qualification and customer support.

• Paid
• From 1000$

GAIL is a conversational AI platform allowing businesses to create virtual employees for roles like sales and support, featuring human-like interaction and multi-channel communication.

• Paid
• From 500$

EHVA.AI provides AI-powered phone call solutions for sales and customer service, designed to handle high call volumes, reduce costs, and enhance productivity through conversational and non-conversational AI.

• Contact for Pricing

Round Robin Distributor (RRD) automates Salesforce lead and case assignment using intelligent, configurable routing, load balancing, and prioritization for sales and service teams.

• Paid
• From 99$

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

KMS Lighthouse provides an AI-driven knowledge management system designed to streamline information retrieval, reduce customer handling times, and improve team training and onboarding for enterprises.

• Contact for Pricing

resonoon is a platform that allows you to create AI-powered managers for customer service automation in just 30 minutes, without requiring any technical skills. Pay only for customer interactions, boosting efficiency and revenue.

• Freemium

AIM Forecasting is a specialized tool for workforce management professionals, enabling accurate customer service demand forecasting through advanced algorithms and data analysis.

• Free Trial
• From 643$

NatterGPT is an AI executive assistant that makes and handles business phone calls, navigates phone menus, and provides detailed call reports. It can manage both inbound and outbound calls with automated customer interactions.

• Paid
• From 49$

Ringostat provides an AI-enhanced business phone system combined with call tracking and marketing analytics to optimize communication and measure campaign effectiveness.

• Free Trial
• From 85$

Leaping AI provides self-improving AI voice agents to automate call center operations, offering human-like customer interactions and significant cost savings for businesses.

• Contact for Pricing

Vogent is an advanced voice AI platform that makes automated phone calls with extremely low latency and human-like conversation capabilities, designed for healthcare, construction, logistics, and travel industries.

• Freemium
• From 5$

Struct provides customizable AI voice agents to automate call centers, support lines, and customer communications. Enhance business operations across various industries with AI-powered voice solutions.

• Contact for Pricing

Sprockets is an AI-powered hiring platform that automates tasks and improves employee retention. It helps businesses source, screen, and select the best applicants for hourly positions.

• Contact for Pricing

PolyAI is an enterprise-grade voice AI platform that handles customer service calls with natural conversation abilities, resolving over 50% of calls while maintaining brand experience across multiple industries.

• Usage Based

CallTrack.ai is a comprehensive call tracking and analytics platform that combines AI-driven insights with personalized IVR messaging to help businesses optimize marketing campaigns and improve lead conversion rates.

• Paid
• From 50$

Awaken offers AI-driven solutions for contact centers, focusing on quality assurance, customer satisfaction, and operational efficiency through tools like real-time agent assist and conversational analytics.

• Free Trial

Synthflow is an AI-powered phone call platform that enables businesses to build no-code AI voice agents for automated customer interactions, handling both inbound and outbound calls with natural conversational abilities across 20+ languages.

• Freemium
• From 29$

Bswan.AI offers AI-powered calling agents to boost sales efficiency by handling calls instantly 24/7, qualifying leads, and scheduling appointments. Operate smarter and reduce costs with automated call handling.

• Free Trial

SnapCall enhances customer support with AI-powered video interactions, enabling faster issue resolution through visual context and intelligent automation.

• Usage Based

DialSense is an AI-powered platform that enables businesses to create and manage voice assistants for customer support, offering 24/7 automated assistance with zero wait times.

• Contact for Pricing

Autocalls.ai is a no-code platform that creates AI voice agents to automate both inbound and outbound calls in 40+ languages. The platform enables businesses to handle customer support, appointment scheduling, and sales calls without human intervention.

• Paid
• From 27$

Canonical Chat Voice provides enterprise-grade monitoring and analytics for Voice AI agents, helping businesses understand call journeys and identify failure points through real-time alerts.

• Freemium

Waanee AI is a comprehensive AI-powered platform offering virtual assistants, agent assistance, and customer engagement tools for contact centers. It combines conversational AI with CRM capabilities to enhance customer service operations.

• Contact for Pricing

Tomato.ai is an AI-powered voice filter that clarifies offshore agent voices in real-time through accent neutralization and noise cancellation, aiming to improve customer satisfaction (CSAT) and sales metrics for call centers.

• Free Trial
• From 7$

VoxSigma is a comprehensive speech processing software suite that converts multilingual audio data into searchable text, offering features like speech recognition, language identification, and speaker diarization in over 30 languages.

• Contact for Pricing

Qualint is an advanced speech-to-text analysis software that transforms contact center operations by providing comprehensive call analysis, fraud detection, and customer experience insights.

• Paid
• From 150$

Skit.ai is an enterprise-focused conversational AI platform that specializes in automating debt collections and customer communications through voice, SMS, email, and chat channels, offering compliant and personalized customer interactions.

• Contact for Pricing

Callin.io provides customizable, white-label AI phone agents for businesses to handle inbound and outbound calls 24/7. Enhance customer service, capture leads, and automate tasks like appointment booking and FAQ handling with multilingual conversational AI.

• Free Trial
• From 30$

VirtualPBX offers innovative cloud-based communication tools, including VoIP business phone systems, contact center solutions, and business texting, designed to enhance productivity and customer engagement for businesses of all sizes.

• Paid
• From 10$

Gazoop provides a comprehensive cloud-based dispatch software solution, integrating AI-powered features for fleet management businesses of all sizes. It incorporates live tracking, automated dispatch, invoicing, and customizable booking capabilities for global fleet operations.

• Usage Based
• From 14$

Callvu is an AI-embedded platform for creating digital customer experiences, automating self-service and agent-led interactions using low-code tools.

• Free Trial
• From 500$

Nova Echo AI is an advanced voice AI platform that conducts real phone calls for sales and customer service, supporting 11 languages with natural language understanding capabilities and integrated CRM functionality.

• Usage Based
• From 333$

Level AI provides innovative artificial intelligence solutions designed to enhance customer service and support for call centers.

• Contact for Pricing
• API

FusionPBX is a robust multi-tenant PBX platform that offers comprehensive business telephony solutions, including voicemail, call queues, and support for carrier-grade switching. Built on FreeSWITCH™, it provides scalable communication features for businesses of all sizes.

• Paid
• From 100$