What is DialerAI?

DialerAI delivers an intelligent predictive dialer platform designed to optimize outbound call center operations. The system automatically adjusts call rates based on available agents, automates voice and SMS broadcasting, and enhances productivity by connecting only viable prospects to live agents. It supports multi-tenant deployments, white-label features, and seamless integration with various VoIP providers, making it an ideal solution for lead generation, political campaigns, surveys, and debt collection efforts.

Through AI-driven automation, DialerAI enables cost-effective, high-volume outreach by incorporating voice broadcasting, interactive IVR, and voicemail detection. The platform ensures detailed campaign analytics, provides robust support and training, and offers flexible plans that scale with organizational needs. Customization and self-service options empower resellers to deliver their own auto-dialer services, leveraging DialerAI's comprehensive suite of features.

Features

Predictive Dialing: Automatically adjusts calling rates proportional to agent availability
Voice Broadcasting: Delivers voice and SMS messages at scale with interactive phone keypad responses
Voicemail Detection: Detects voicemails and drops messages or disconnects accordingly
Interactive Outbound IVR: Supports marketing, campaigning, and market research with pre-recorded or synthesized voices
Press-1 Campaigns: Allows prospects to connect directly to live agents upon interest
Multi-Tenant Platform: Supports multiple customers with segregated campaigns
White-Label Options: Enables resellers to offer branded dialer solutions
Billing Integration: Features pre-paid customer billing and credit card top-ups
Campaign Analytics: Offers detailed reporting and statistics for optimization
Custom VoIP Integration: Supports a wide range of SIP voice providers

Use Cases

Outbound call center lead generation
Political campaign voter outreach
Automated debt collection and payment reminders
Conducting large-scale phone surveys and polls
Telemarketing and customer engagement campaigns
Reselling auto-dialer services as a white-labeled solution
Running voice broadcast and SMS notification programs

FAQs

What is predictive dialing and how does it benefit outbound call centers?

Predictive dialing automatically varies call rates based on agent availability, ensuring that agents are always speaking to live prospects and maximizing call center efficiency.
Does DialerAI support custom VoIP providers?

Yes, users can integrate their preferred SIP or VoIP provider, allowing negotiation for best call rates.
Is there support for white-label and multi-tenant deployments?

DialerAI offers white-label and multi-tenant features, enabling resellers to manage multiple customers with individualized campaigns on a branded platform.
What is included in each subscription plan?

All plans feature voicemail detection, inbound calling, voice and SMS broadcasting, press-1 dialing, campaign analytics, and customer billing, with higher plans including white-label and API access.
Can DialerAI handle mass messaging and surveys?

Yes, the platform can send voice or SMS messages to large recipient lists and conduct interactive phone-based surveys with automated reporting.