Calabrio ONE - Alternatives & Competitors
AI-Powered Workforce Engagement for Modern Contact Centers
Calabrio ONE is a unified cloud-based suite using AI to optimize workforce management, quality assurance, and customer engagement in contact centers.
Ranked by Relevance
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1
Collab Enabling digital transformation through balanced automation and human interactionCollab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.
- Contact for Pricing
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2
ConvoQ AI Harnessing AI to transform conversations into insightsConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.
- Contact for Pricing
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3
Sharpen AI-powered Contact Center Platform for Enhanced Customer ExperienceSharpen is a cloud-based contact center platform that leverages artificial intelligence to empower agents, streamline customer engagement, and drive improved business outcomes.
- Paid
- From 90$
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4
ClearTouch Cloud Contact Center Platform with AI-Powered Omnichannel EngagementClearTouch offers a comprehensive cloud-based contact center platform, leveraging AI-driven analytics, omnichannel experiences, smart workforce engagement, and advanced automations to enhance customer interactions and agent productivity.
- Usage Based
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5
Teneo.AI The Leading Agentic AI Platform for Contact Center AutomationTeneo.AI is a leading Agentic AI platform designed for contact center automation. It helps enterprises automate Tier 1 support, enhance customer experiences, and achieve significant cost savings.
- Contact for Pricing
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6
Vistio AI-Powered Guidance and Automation for Contact CentersVistio provides AI-driven real-time guidance, automation, and analytics to optimize contact center agent performance and customer interactions.
- Contact for Pricing
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7
Aiwo Customer Contact IntelligenceAiwo is an AI-powered platform that analyzes customer contacts across all channels to identify and eliminate unnecessary interactions, improving efficiency and customer experience.
- Contact for Pricing
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8
VOCALLS Voice-first Contact Center AI Conversation PlatformVOCALLS provides a voice-first AI conversation platform designed to automate contact center operations, enhance customer experience, and empower agents.
- Contact for Pricing
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9
Local Measure Engage AI-Powered Contact Center for Hyper-Personalized Customer ServiceLocal Measure Engage is an advanced AI-driven contact center platform that utilizes Generative AI to automate workflows, enhance productivity, and deliver hyper-personalized support across digital and voice channels.
- Contact for Pricing
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10
contactSPACE Intelligent Cloud Contact Centre Software for Optimized Customer InteractioncontactSPACE is a feature-rich cloud contact centre platform that leverages intelligent outbound strategies and workflow automation to enhance customer engagement and boost operational efficiency.
- Paid
- From 105$
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11
C2Perform Streamline Contact Center Operations with AI-Driven Performance ToolsC2Perform is an AI-powered platform designed to optimize contact center and back office operations by integrating coaching, knowledge management, quality assurance, learning management, and employee engagement into one unified suite.
- Paid
- From 25$
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12
Concerto AI-Powered Automated Conversations for Your BusinessConcerto provides AI-powered automated conversations for front desks and help desks, improving customer service through voice, chat, and messaging platforms.
- Contact for Pricing
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13
Awaken AI-Powered Contact Center Optimization and Agent SupportAwaken offers AI-driven solutions for contact centers, focusing on quality assurance, customer satisfaction, and operational efficiency through tools like real-time agent assist and conversational analytics.
- Free Trial
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14
Tryvium Reimagine the Customer Experience with AI-Powered Contact Center SolutionsTryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.
- Paid
- From 3575$
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15
CXone Mpower AI Customer Service AutomationCXone Mpower is an AI platform for customer service automation that orchestrates workflows, agents, and knowledge to deliver precise and efficient customer experiences.
- Paid
- From 71$
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16
NobelBiz Omni+ All-in-One Cloud-Based Omnichannel Contact Center SolutionNobelBiz Omni+ is a flexible, cloud-based omnichannel contact center platform designed to centralize customer interactions, streamline agent workflows, and empower businesses with advanced reporting and management features for inbound and outbound communication.
- Contact for Pricing
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17
Cognitive Calls Automate all your calls with AICognitive Calls offers AI-powered voice solutions to automate incoming and outgoing phone and web calls, improving customer support, scheduling, and outreach for various industries.
- Paid
- From 15$
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18
Webio Reimagining Customer Engagement with Conversational AIWebio is a conversational AI platform specializing in credit, collections, and payment messaging that automates and blends AI and live agent customer conversations across multiple messaging channels.
- Contact for Pricing
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19
Real-Time Call AI Reduce Call Handle Time by 30% with Real-Time Call Center AIReal-Time Call AI provides call center agents with real-time prompts based on the company knowledge base, improving service quality and reducing call handle time.
- Contact for Pricing
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20
CCXAI AI-Powered Customer CommunicationCCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.
- Paid
- From 15$
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21
calldesk Design and deploy intelligent AI support agents with full control.Calldesk's AI support agent platform empowers businesses to resolve issues faster, automate routine calls, and boost customer satisfaction while reducing operational costs.
- Contact for Pricing
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22
Qualint Analyze 100% of your Calls with AI-Powered PrecisionQualint is an advanced speech-to-text analysis software that transforms contact center operations by providing comprehensive call analysis, fraud detection, and customer experience insights.
- Paid
- From 150$
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23
OneInbox Build Amazing Customer Experience using AIOneInbox is an AI-powered phone system that enables businesses to automate outbound calls, answer inbound calls, and schedule appointments 24/7, without requiring any coding.
- Freemium
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24
AIReception The First Conversational AI Voice Assistant Your Customers DeserveAIReception is an AI-powered virtual receptionist platform that provides 24/7 customer service with human-like voice interactions, helping businesses manage calls efficiently and professionally.
- Paid
- From 29$
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25
VoiceLab.AI Conversational Intelligence and Cognitive Automation PlatformVoiceLab.AI offers AI-powered Conversational Intelligence and Cognitive Automation solutions, including the TRURL LLM, to analyze customer interactions, improve sales, enhance user experience, and automate business processes.
- Contact for Pricing
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26
Attio Customer relationship magic.Attio is an AI-native CRM designed to build, scale, and grow your company. It offers a powerful, adaptable platform for managing customer relationships and streamlining business processes.
- Paid
- From 34$
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27
Cald AI Revolutionize Your Business Phone Communication with AI-Powered Conversational Agents, Reduce Call Center Costs by 90%.Cald AI offers AI-powered conversational phone agents for outbound and inbound calls, designed to enhance business communication and reduce call center costs significantly.
- Freemium
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28
AloAi Voice Analytics AI-powered call transcription and analytics for business intelligenceAloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.
- Freemium
- From 30$
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29
Taalk Supercharge your Growth with AI AgentsTaalk AI Agents empower businesses to create meaningful customer engagements across voice calls and text messages, driving measurable performance and automating business processes.
- Paid
- From 999$
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30
sixeye Automate your call operations with AI-powered calling agents.Sixeye offers AI-powered calling agents that mimic human interactions, reducing costs and improving customer service efficiency. It automates call operations with natural-sounding AI.
- Contact for Pricing
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31
ConvoZen.AI Leading AI-Driven Conversational Intelligence PlatformConvoZen.AI is a conversational intelligence platform that utilizes AI to enhance customer engagement, ensure compliance, and improve agent performance across various channels.
- Contact for Pricing
- API
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32
OneAI Phone AI Agents Your Users Love and You TrustOneAI provides AI-powered phone agents that automate outbound calling, appointment scheduling, and lead verification with human-like conversations. The platform offers 24/7 availability and seamless integration with business systems.
- Paid
- From 800$
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33
RingConnect AI Voice Calls that Drives More RevenueRingConnect offers enterprise-grade Voice AI to manage end-to-end calling operations autonomously, 24/7, handling tasks from lead qualification to customer retention.
- Contact for Pricing
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34
AgentVoice The voice AI customers add to speed dialAgentVoice is an AI-powered platform providing voice agents to automate inbound and outbound calls for tasks like lead qualification, appointment booking, and customer support. It offers seamless integration and customizable workflows via a no-code interface.
- Paid
- From 20$
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35
Sync.AI Supercharge your calls, meetings, and emailSync.AI is a comprehensive business communication platform that integrates and enhances calendar, calls, and email with intelligent data synchronization and automation capabilities.
- Contact for Pricing
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36
DC Dial The Leading AI-Powered Cloud Communication PlatformDC Dial offers an AI-powered cloud communication platform designed to enhance call center operations, sales outreach, and customer engagement through intelligent dialing and analytics. Optimize contact center performance with advanced features for inbound and outbound calls.
- Contact for Pricing
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37
Versational AI-Powered Conversation Enablement PlatformVersational is an AI-driven platform that automates meeting notes, generates actionable insights, and enhances productivity by transforming conversations into actionable data.
- Freemium
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38
ContactSwing AI Voice Agent that Makes and Answers Calls Like a HumanContactSwing provides a 24/7 AI Voice Agent for automating inbound and outbound calls across sales, support, and operations. Enhance lead capture and customer service with human-like conversational AI.
- Free Trial
- From 25$
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39
XOBOT Let AI Handle the Talking, Boost Your RevenueXOBOT provides AI-powered voice bots to automate calls and enhance customer interactions. Streamline appointment scheduling, lead generation, and information gathering with customizable voice agents.
- Free Trial
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40
8x8 Platform for CX Integrated Contact Center, Unified Communication, and CPaaS with AI for Enhanced Customer Experiences8x8 offers an integrated cloud communication platform combining contact center, unified communication, and CPaaS APIs with AI to optimize customer journeys and team collaboration.
- Contact for Pricing
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41
Waanee AI Transform Customer Conversations with Next-Gen AIWaanee AI is a comprehensive AI-powered platform offering virtual assistants, agent assistance, and customer engagement tools for contact centers. It combines conversational AI with CRM capabilities to enhance customer service operations.
- Contact for Pricing
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42
Conversion Agent AI Increase Your Conversion RateConversion Agent AI uses artificial intelligence to interact with website visitors in real-time, boosting conversions and improving customer experience. It offers a cost-effective alternative to human agents, providing 24/7 availability and scalable solutions.
- Free Trial
- From 25$
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43
Blobfish AI Realistic Voice AI Role-Play for Agent TrainingBlobfish AI is a voice AI-assisted training platform designed to help contact center agents practice customer calls and improve their skills with instant feedback.
- Freemium
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44
Retell AI Supercharge your Call Operations with Voice AIRetell AI provides a platform to build, test, deploy, and monitor production-ready AI voice agents at scale, enhancing call center operations and efficiency.
- Usage Based
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45
Voiceowl.ai Close more calls with voice virtual agents with human-like experience.Voiceowl.ai provides India's first purpose-built Generative AI Contact Center for enterprises, using AI voice virtual agents to automate lead qualification, verification, and connection, accelerating sales and marketing.
- Contact for Pricing
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46
VINSI.AI AI Phone Agents: The Future of Customer ExperienceVINSI.AI provides AI-powered phone agent solutions for businesses, offering human-like voice interactions, 24/7 availability, and cost-efficient customer service automation across multiple industries.
- Contact for Pricing
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47
Symbl.ai Empathetic & adaptive AI Agents for CX that generate actionable insights, streamline interactions, and elevate customer satisfactionSymbl.ai provides AI agents for customer experience (CX) that offer actionable insights, streamline interactions, and improve customer satisfaction. Features include intelligent voice agents, call scoring, real-time assist, and unified analytics.
- Freemium
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48
VoiceBase AI-Powered Speech AnalyticsVoiceBase offers AI-powered speech analytics solutions to transcribe and analyze call center interactions, providing insights for customer experience improvement, sales optimization, and compliance.
- Paid
- From 250$
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49
Tactful AI Simpler, Better and Modern Customer ServiceTactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.
- Freemium
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50
EdgeTier Unlock actionable insights from your customer conversationsEdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.
- Contact for Pricing
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