Top AI tools for Technical Support Specialist

DeskDingo provides AI-enhanced customer support tools, including live chat and a knowledge base, to improve customer service and increase loyalty. It offers a free forever plan and customizable paid add-ons.

• Freemium

Full Convert enables fast, error-free copying and migration of data between over 40 modern, file-based, cloud, and legacy databases, streamlining database transitions for businesses of all sizes.

• Paid

StatusNotify provides robust monitoring and instant notifications for over 240 cloud services, helping teams stay informed about service uptime issues. Customize alerts and monitor service status seamlessly from a unified dashboard.

• Freemium
• From 20$

Sirportly is a comprehensive help desk platform that streamlines customer support workflows by consolidating all communications and automating repetitive tasks. Its intuitive interface ensures efficient ticket management and collaboration among support teams.

• Paid
• From 36$

Instalily is a platform for building and deploying AI agents to automate complex tasks in B2B verticals. Its Composable Agents Layer™ allows for seamless integration and enhanced security.

• Contact for Pricing

Digga enables quick DNS lookup, WHOIS checks, and SSL history tracking for any domain or URL, all accessible through a simple, user-friendly interface.

• Free

Applivery offers a robust Unified Endpoint Management (UEM) solution, streamlining device, application, and policy management for Android, Apple, and Windows devices with secure, automated features.

• Free Trial

QAReplay is a smart screen recorder designed for quality assurance and bug reporting, enabling users to effortlessly capture and share key moments during testing across multiple platforms.

• Other

ScreenML is a macOS utility that uses AI to automatically generate context-aware, meaningful names for screenshots, eliminating generic time-stamped filenames and improving organization.

• Freemium
• From 7$

Copalot is an AI-powered customer support solution that combines custom ChatGPT capabilities with video FAQs to reduce customer interaction costs and improve support efficiency.

• Freemium

Atlas offers AI-powered conversational assistants, including Assistant, Copilot, and Concierge, to enhance user engagement and provide personalized support on websites and applications.

• Paid
• From 18$

Intaali is a multilingual AI chatbot platform that automates customer service by providing instant responses and resolving up to 80% of customer inquiries, while offering customizable training capabilities for businesses.

• Freemium
• From 29$

Unimus provides an intuitive solution for network automation, configuration backup, and change management, supporting a wide range of network devices. Its vendor-agnostic platform delivers fast deployment, ease of use, and modern security for networks of any size.

• Freemium

Hana is an AI-powered assistant that integrates with Google Chat to enhance team collaboration and productivity, offering features like document analysis, image understanding, and custom memory recall using GPT-4 technology.

• Freemium
• From 7$

OpenHands is an AI-powered coding agent that enhances team productivity by handling multiple tasks simultaneously. It offers a unified workspace and natural language collaboration, streamlining development workflows.

• Free

UltraVNC enables secure and easy remote access to computers, allowing users to control desktops, transfer files, and provide remote support via internet or network connections.

• Free

Userscom is an AI-powered ticketing system designed to streamline customer support, improve response times, and enhance customer relationships.

• Freemium
• From 15$

Whats My DNS is a comprehensive DNS propagation checker that enables users to verify their domain's DNS records globally in real time, ensuring accurate network diagnostics and troubleshooting.

• Free

Parabolic is an AI-powered customer support assistant that automates responses and improves support efficiency. It integrates with existing ticketing software and learns from your support data.

• Usage Based

AOMEI provides advanced backup, disk cloning, and recovery solutions for Windows, Mac, and enterprise environments, ensuring reliable data protection for individuals and businesses.

• Freemium

Deflekt.ai is an AI-powered ticket deflection toolkit that automatically answers customer and employee questions using existing documentation, reducing support tickets by up to 50% across multiple communication channels.

• Freemium
• From 17$

Promevo is a Google-focused solutions provider offering AI-powered management, cloud consulting, and automation services for Google Workspace and Google Cloud environments.

• Contact for Pricing

AgentWP is an intelligent, multilingual AI assistant specifically designed for WordPress sites that understands your website's architecture and helps with content, design, coding, and troubleshooting.

• Freemium
• From 11$

SiteSpeakAI is a custom GPT chatbot platform that allows businesses to create AI-powered customer support agents trained on their content, offering 24/7 support across multiple platforms including websites, Slack, and Telegram.

• Freemium
• From 30$

Capture.dev is a sophisticated bug reporting tool that automates the creation of actionable tickets by capturing technical details, page history, and generating AI summaries for seamless communication between product and engineering teams.

• Paid
• From 8$

Uptime.com delivers real-time website, API, and infrastructure monitoring to ensure maximum uptime, fast performance, and uninterrupted user experiences for organizations worldwide.

• Freemium
• From 9$

nzb360 offers seamless management of Usenet and torrent services directly from your Android device, supporting popular clients like SABnzbd, NZBget, Sonarr, Radarr, and more with robust automation and intuitive UI.

• Freemium

Open.cx is an all-in-one AI platform for customer support, capable of solving complex issues and deploying across multiple channels with human-like empathy.

• Contact for Pricing

Spectate is a comprehensive monitoring platform that provides instant alerts and AI-powered root cause analysis for websites, APIs, and servers, along with automated status page updates.

• Freemium
• From 12$

Entri streamlines domain configuration, management, and in-app sales, empowering businesses to integrate, secure, and monitor domains with advanced automation and flexible APIs.

• Paid
• From 249$

Hoory AI is an AI-driven customer support platform that automates ticket resolution and delivers 24/7 multilingual support, helping businesses scale their operations.

• Free Trial
• From 6$

Zest is an AI-powered, out-of-the-box PSA software designed to simplify and optimize the operations of Managed Service Providers, offering intuitive features for seamless task, time, and client management.

• Paid
• From 79$

Decagon provides generative AI agents to enhance customer service experiences for enterprises and startups. It offers personalized responses, seamless integrations, and powerful analytics to improve customer support efficiency.

• Contact for Pricing

Softphone.Pro is a comprehensive VoIP SIP client with advanced call center and workforce management features, offering seamless integrations for businesses of all sizes.

• Free Trial

Desku offers AI-powered customer service software with live chat, ticketing, and chatbot automation. It integrates with social media and e-commerce platforms for unified, efficient customer support.

• Free Trial
• From 19$

SmartDeploy simplifies Windows device management with centralized computer imaging, application deployment, and device provisioning, making it easier for IT teams to manage distributed workforces securely and efficiently.

• Paid
• From 92$

Superseek is a customizable AI chatbot platform that transforms website and support content into intelligent customer service assistants, capable of answering queries in over 95 languages while maintaining accuracy through content-based responses.

• Freemium
• From 19$

BoltAPI provides comprehensive real-time monitoring for websites and APIs, offering instant alerts and SSL certificate tracking to prevent downtime and ensure continuous uptime. Monitor from multiple global locations, receive timely notifications, and customize monitoring for all your services.

• Freemium
• From 1$

Pinggy provides secure HTTP, TCP, UDP, and TLS tunnels for accessing local servers behind firewalls or NAT without downloads or complex setup. Enjoy features like persistent custom domains, live debugging, and end-to-end encryption for seamless development and testing.

• Freemium

Command.ai is an enterprise platform offering AI-guided nudges and support solutions, combining product tours, surveys, and intelligent customer support features with advanced personalization capabilities.

• Contact for Pricing

Waypoint AI automates bug resolution, boosting support and engineering productivity by managing escalations with AI. It streamlines the process from intake to resolution, integrating with existing tools.

• Freemium

CheckfirstAI is a suite of AI-powered tools designed to streamline workflows for companies in Testing, Inspection, Certification, and Compliance (TICC). It improves efficiency and productivity through intelligent automation.

• Free Trial

Context is a sophisticated AI platform that transforms existing knowledge bases into automated 24/7 tech support bots, enabling efficient customer support automation with smart response systems.

• Freemium
• From 19$

Scappman provides a fully automated, cloud-based solution for managing and updating third-party applications in Microsoft Intune, ensuring endpoint security and streamlined app deployment for enterprises, SMBs, and MSPs.

• Contact for Pricing

Cardina is a co-browsing solution that enables customer service agents to view, draw on, and control customers' screens in real-time without requiring downloads or meeting links.

• Freemium
• From 69$

Doks.ai is an AI-powered chatbot builder that empowers users and reduces support costs. Train your chatbot on your website, documentation, and other resources to provide instant, accurate assistance.

• Paid
• From 19$

Gaidme is an AI-powered command line tool that helps users generate terminal commands through natural language descriptions while maintaining command history support.

• Freemium
• From 9$

InterWorx is a comprehensive Linux server management system designed for hosting providers, resellers, and website owners to efficiently manage domains, emails, and websites from a user-friendly control panel.

• Paid
• From 8$

SyncBackPro is a robust backup and synchronization software designed for individuals, businesses, and organizations seeking secure data protection, automation, and efficient file management across local, network, and cloud storage solutions.

• Paid

FiveNines provides scalable, real-time monitoring for Linux servers with high-precision metrics, advanced alerting, and customizable dashboards to ensure optimal server performance.

• Freemium