
Cyara - Alternatives & Competitors
AI-Powered CX Assurance Platform for Flawless Customer Experiences
Cyara provides an AI-led customer experience assurance platform that helps businesses test, monitor, and optimize their contact center technology including IVRs, chatbots, and voice interactions.
Ranked by Relevance
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1
TestAI Automated AI Voice Agent Testing
TestAI is an automated platform that ensures the performance, accuracy, and reliability of voice and chat agents. It offers real-world simulations, scenario testing, and trust & safety reporting, delivering flawless AI evaluations in minutes.
- Paid
- From 12$
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2
CCXAI AI-Powered Customer Communication
CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.
- Paid
- From 15$
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3
Bot Test Automated testing to build quality, reliability, and safety into your AI-based chatbot — with no code.
Bot Test offers automated, no-code testing solutions for AI-based chatbots, ensuring quality, reliability, and security. It provides comprehensive testing, smart evaluation, and enterprise-level scalability.
- Freemium
- From 25$
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4
ConvoQ AI Harnessing AI to transform conversations into insights
ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.
- Contact for Pricing
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5
Bespoken Automated Testing, Monitoring, and Benchmarking for Conversational AI
Bespoken offers automated testing, monitoring, and benchmarking solutions for conversational AI systems like chatbots and IVR, optimizing customer experiences and ensuring system reliability.
- Free Trial
- From 2000$
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6
CoSupport AI All-in-one AI solution for Customer Support
CoSupport AI is an enterprise-grade autonomous AI platform that handles customer support inquiries with up to 99% response accuracy, offering custom AI models and unlimited user access across multiple channels.
- Contact for Pricing
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7
Tryvium Reimagine the Customer Experience with AI-Powered Contact Center Solutions
Tryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.
- Paid
- From 3575$
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8
cekura.ai Testing and Monitoring Platform for Voice AI Agents
Cekura is a platform designed for testing and monitoring Voice AI agents, enabling developers to ensure seamless conversational experiences across various scenarios before launch.
- Free Trial
- From 500$
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9
CXone Mpower AI Customer Service Automation
CXone Mpower is an AI platform for customer service automation that orchestrates workflows, agents, and knowledge to deliver precise and efficient customer experiences.
- Paid
- From 71$
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10
Testrig Technologies Next-gen QA Solutions, Perfected by AI
Testrig Technologies provides AI-enhanced Quality Assurance and Quality Engineering services to improve software quality and accelerate delivery cycles. They offer comprehensive testing solutions across various platforms and industries.
- Free Trial
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11
Kaizo AI-powered QA, coaching, and performance management for customer service teams
Kaizo is an AI-powered platform that provides quality assurance, performance coaching, and agent engagement tools for Zendesk and Salesforce customer service teams.
- Freemium
- From 20$
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12
QA Sphere Effortless and Efficient Software Testing
QA Sphere is a test management system designed to help teams ship more reliable software through efficient test cycles and organized test case libraries.
- Freemium
- From 12$
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13
C2Perform Streamline Contact Center Operations with AI-Driven Performance Tools
C2Perform is an AI-powered platform designed to optimize contact center and back office operations by integrating coaching, knowledge management, quality assurance, learning management, and employee engagement into one unified suite.
- Paid
- From 25$
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14
QA.tech AI-Powered End-to-End Testing for Web Applications
QA.tech utilizes AI agents to automate end-to-end testing, enabling faster shipping and reduced QA costs. It creates, runs, and maintains tests, adapting to application changes and providing detailed bug reports.
- Paid
- From 499$
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15
Waanee AI Transform Customer Conversations with Next-Gen AI
Waanee AI is a comprehensive AI-powered platform offering virtual assistants, agent assistance, and customer engagement tools for contact centers. It combines conversational AI with CRM capabilities to enhance customer service operations.
- Contact for Pricing
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16
TALKR Your Virtual Assistant on the Phone
TALKR is a comprehensive AI-powered callbot platform that provides omnichannel virtual assistants for business communication, offering automated phone support, appointment scheduling, and customer service solutions with natural language processing capabilities.
- Usage Based
- From 14$
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17
MuukTest World class QA, 100% done-for-you
MuukTest is a test automation service combining proprietary AI-powered software with expert QA services to deliver comprehensive test coverage efficiently.
- Contact for Pricing
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18
Robonito Automate QA testing in days not months.
Robonito is a no-code QA automation tool utilizing GenAI to accelerate test creation, execution, and management for web applications, including Salesforce and SAP.
- Freemium
- From 699$
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19
8x8 Platform for CX Integrated Contact Center, Unified Communication, and CPaaS with AI for Enhanced Customer Experiences
8x8 offers an integrated cloud communication platform combining contact center, unified communication, and CPaaS APIs with AI to optimize customer journeys and team collaboration.
- Contact for Pricing
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20
Lara AI AI-Powered Employee Experience Platform for HR Teams
Lara AI is a conversational AI assistant for HR teams, designed to reduce turnover and increase efficiency. It offers employee experience measurement, personalized communications, and automated support.
- Contact for Pricing
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21
Qualint Analyze 100% of your Calls with AI-Powered Precision
Qualint is an advanced speech-to-text analysis software that transforms contact center operations by providing comprehensive call analysis, fraud detection, and customer experience insights.
- Paid
- From 150$
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22
QA Touch AI-Powered Test Management Tool for Smarter QA Processes
QA Touch is an AI-driven test management platform designed to streamline test case management, foster real-time collaboration, and automate testing tasks for quality-driven software teams.
- Freemium
- From 49$
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23
AIReception The First Conversational AI Voice Assistant Your Customers Deserve
AIReception is an AI-powered virtual receptionist platform that provides 24/7 customer service with human-like voice interactions, helping businesses manage calls efficiently and professionally.
- Paid
- From 29$
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24
Genesys Cloud CX AI-Powered Experience Orchestration Platform
Genesys Cloud CX is an AI-powered, comprehensive contact center solution that maximizes impact across every experience and channel. It delivers personalized experiences at scale, improving customer loyalty and employee productivity.
- Paid
- From 75$
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25
Elixir Automated Testing & Call Review for AI Voice Agents
Elixir is a comprehensive AI Ops & QA platform designed for testing and monitoring voice AI agents, offering automated testing, call review, and performance analytics for multimodal, audio-first experiences.
- Contact for Pricing
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26
Dialzara AI Virtual Receptionists for 24/7 Call Answering
Dialzara provides AI-powered virtual receptionists that handle incoming calls for businesses, ensuring no missed calls and providing a seamless customer experience.
- Free Trial
- From 29$
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27
Azara 80% of Employee Tasks at a Fraction of the Cost
Azara is a natural language solution for automating workflows. It allows business users to automate tasks using text or voice commands, without requiring coding or complex setups.
- Contact for Pricing
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28
Omilia Cloud Platform AI-powered automated service that fulfills more customer requests with a better-than-human experience.
Omilia Cloud Platform is a Conversational AI solution designed to automate customer service, reduce fraud risk, and empower agents. It offers better-than-human understanding to engage customers and achieve over 90% task completion rate.
- Contact for Pricing
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29
contactSPACE Intelligent Cloud Contact Centre Software for Optimized Customer Interaction
contactSPACE is a feature-rich cloud contact centre platform that leverages intelligent outbound strategies and workflow automation to enhance customer engagement and boost operational efficiency.
- Paid
- From 105$
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30
ContextQA Intelligent Automated Testing Solutions for Web, Mobile, and API
ContextQA is a comprehensive testing platform offering automated solutions for UI, mobile, API, Salesforce, cross-browser, and accessibility testing with a low-code approach.
- Contact for Pricing
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31
AI Chatbot Support Multi-platform AI & Live Chat Customer Support
AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.
- Paid
- From 40$
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32
Tricentis AI-Powered Quality Engineering for Modern Applications
Tricentis offers a comprehensive platform for AI-powered quality engineering, accelerating testing for applications, data, and business processes. It provides solutions for test automation, management, performance testing, and data quality.
- Contact for Pricing
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33
AloAi Voice Analytics AI-powered call transcription and analytics for business intelligence
AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.
- Freemium
- From 30$
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34
AnsweriQ Transform your customer service with AI
AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.
- Contact for Pricing
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35
Answer AI Instant customer support, always switched on
Answer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.
- Freemium
- From 19$
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36
Testim Faster testing for your custom mobile, web, and Salesforce apps
Testim is an AI-powered platform designed to accelerate test authoring, reduce maintenance, and enable faster release of higher-quality web, mobile, and Salesforce applications.
- Freemium
-
37
Cara Your AI-powered mental health therapist companion
Cara is an AI-powered mental health therapist that provides empathetic listening, understanding, and guidance to help users explore and solve life's challenges through text and voice conversations.
- Free Trial
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38
PolyAI The world's most lifelike voice AI for customer service
PolyAI is an enterprise-grade voice AI platform that handles customer service calls with natural conversation abilities, resolving over 50% of calls while maintaining brand experience across multiple industries.
- Usage Based
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39
Qodex.ai AI-Powered QA for end-to-end API Testing
Qodex.ai is an AI-powered API testing platform that automates end-to-end testing processes with zero coding required, offering comprehensive test coverage and auto-healing capabilities for enterprise-level QA efficiency.
- Freemium
- From 199$
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40
Autocalls.ai AI voice agents for customer support
Autocalls.ai is a no-code platform that creates AI voice agents to automate both inbound and outbound calls in 40+ languages. The platform enables businesses to handle customer support, appointment scheduling, and sales calls without human intervention.
- Paid
- From 27$
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41
Velaris The Operating System for modern Customer Success
Velaris is an AI-powered customer success platform that helps teams understand customers, streamline operations, and automate manual work through analytics, success plans, collaboration tools, and automations.
- Contact for Pricing
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42
Qase AI-powered QA Testing Platform
Qase is an AI-powered, all-in-one test management platform designed to streamline both automated and manual software testing, enhancing quality and accelerating delivery.
- Freemium
- From 25$
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43
Katalon Enterprise-grade test automation platform for teams of any size
Katalon is a comprehensive test automation platform that offers low-code, full-code, and AI-powered testing capabilities for web, mobile, desktop, and API testing with advanced execution and reporting features.
- Freemium
- From 175$
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44
Autonoma AI The easiest way to test your apps
AI-powered platform for building and running end-to-end tests without coding requirements, simplifying QA testing through automation and intelligent features.
- Contact for Pricing
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45
Zowie Transform customer service with AI-powered automation and intelligence
Zowie is an advanced AI customer service platform that automates complex conversations across multiple channels while maintaining brand consistency and ensuring accurate resolutions through its proprietary X2, Decision, and Reasoning engines.
- Contact for Pricing
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46
Solidroad AI-powered coaching for customer-facing teams
Solidroad is an AI-powered coaching platform that helps scale training, quality assurance, and feedback for customer-facing teams through conversation scoring, simulations, and real-time coaching.
- Paid
- From 199$
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47
Liberate Autonomously resolve 80% of calls with 5-star service, every time
Liberate is an AI-powered voice solution that transforms customer service through automated, multilingual call handling and claims processing, enabling 24/7 support with human-like conversations.
- Contact for Pricing
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48
MightyCall Cloud Call Center Software Designed for Small & Mid-sized Businesses
MightyCall offers a cloud-based call center software solution for small and mid-sized businesses, providing advanced tools for customer service and sales communications. It features a unified interface, call distribution, live analytics, and various dialer options.
- Free Trial
- From 15$
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49
Cypress Modern, AI-Enhanced Testing for Confident Software Releases
Cypress provides a cutting-edge solution for end-to-end, integration, and unit testing of modern web applications, enhanced by AI and automation strategies. Designed for developers and QA teams, Cypress offers intuitive browser-based debugging, smart orchestration, and actionable insights to deliver high-quality software with confidence.
- Freemium
- From 67$
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50
EdgeTier Unlock actionable insights from your customer conversations
EdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.
- Contact for Pricing
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