Top AI tools for Customer Success Manager

Answered.so is a comprehensive customer service platform that combines GPT-powered chatbots, knowledge base management, and intelligent search capabilities to resolve up to 70% of customer inquiries automatically.

• Freemium
• From 24$

Truva AI is an intelligent sales automation platform that transforms sales activities into actionable insights, handling CRM updates, follow-ups, and analytics automatically.

• Freemium
• From 30$

Kaizan is an AI assistant designed for client-facing teams, empowering them to deliver exceptional client experiences and improve relationship management.

• Paid
• From 60$

Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

• Paid
• From 400$

Help.center is an AI-powered knowledge base solution that provides instant customer support through AI chatbot and search functionality, helping businesses reduce support tickets and provide 24/7 assistance.

• Freemium
• From 19$

RealFeedback is an AI-powered chatbot solution that helps businesses collect and analyze user feedback through natural conversations, providing actionable insights and satisfaction tracking to improve user experiences.

• Freemium
• From 29$

Briefly uses AI to transform your meetings into actionable summaries, insights, and follow-ups. It offers automatic transcriptions, AI-powered summaries, and seamless CRM integration.

• Freemium
• From 15$

Arcade is a platform for creating interactive product demos quickly and easily, helping teams showcase products, drive leads, and improve user adoption.

• Freemium
• From 38$

Quilt offers AI-powered assistants to improve knowledge management and streamline sales processes for Go-To-Market teams. Its assistants enhance efficiency and performance across organizations.

• Free Trial

Velaris is an AI-powered customer success platform that helps teams understand customers, streamline operations, and automate manual work through analytics, success plans, collaboration tools, and automations.

• Contact for Pricing

WebEngage is an advanced marketing automation platform powered by AI, enabling businesses to unify customer data, personalize experiences, and optimize multi-channel engagement for improved retention and ROI.

• Contact for Pricing

Nektar.ai is a comprehensive Salesforce activity capture solution that transforms customer conversations into actionable Go-To-Market data for revenue teams.

• Paid
• From 15$

Zuzu AI is an AI-powered knowledge assistant designed for workplaces, integrating with Google Workspace to enhance team productivity and collaboration for customer-facing teams.

• Freemium

SendBlue is a professional iMessage platform for sales teams that enables native Apple iMessage communication with advanced features like group chats, voice memos, and multimedia sharing, all without requiring A2P registration.

• Paid

MagicLoop is an innovative voice-based survey platform that transforms traditional surveys by enabling voice responses for richer, more detailed feedback and higher engagement rates.

• Freemium
• From 25$

Pondeo is an AI-powered sales intelligence platform that analyzes prospect profiles and company data to deliver actionable insights for sales teams, reducing research time and improving conversion rates.

• Free Trial

Sybill enhances sales productivity by providing real-time CRM updating, accurate call summaries, and behavior analysis with seamless integrations.

• Paid
• From 49$
• API

Brainfish is an AI-powered customer experience platform that provides intelligent self-service solutions, helping businesses reduce customer effort through automated support while maintaining human touch for critical interactions.

• Contact for Pricing

ProductLogz enables SaaS companies to efficiently collect, analyze, and prioritize user feedback, with public roadmaps, changelogs, and in-app surveys to drive product development and user engagement.

• Freemium
• From 17$

An AI-powered platform that automates the collection and creation of customer testimonials, stories, and case studies for B2B SaaS marketers, conducting intelligent interviews and generating engaging content automatically.

• Freemium
• From 29$

An AI-powered platform that collects, analyzes, and prioritizes customer feedback from 125+ sources, offering automated insights, surveys, and real-time monitoring for product and CX teams.

• Free Trial

Churnfree leverages AI-driven personalized cancellation flows and retention tools to help businesses reduce customer churn, increase user retention, and maximize revenue growth.

• Paid
• From 49$

SatisMeter provides a streamlined solution for collecting and analyzing customer feedback through versatile survey tools, enabling businesses to monitor satisfaction and drive product improvements.

• Freemium
• From 199$

Datopus empowers product and marketing teams with AI-powered user behavior analytics, offering seamless integration with Google’s ecosystem and code-free setup to maximize digital growth. Unlock actionable, real-time insights, automated event tracking, and intuitive dashboards tailored for SaaS and web applications.

• Freemium
• From 15$

Userlens combines product analytics and customer feedback analysis, offering B2B SaaS companies insights into user behavior, engagement, and churn risk.

• Paid
• From 200$

Hunter helps businesses find, verify, and connect with professional email contacts through AI-driven tools, optimizing B2B outreach and lead generation.

• Freemium
• From 49$

Notify streamlines transactional email delivery for SaaS and apps with AI-powered template generation, prebuilt flows, and a simple API, ensuring high deliverability and rapid integration.

• Freemium
• From 20$

Moxo is an AI-powered workflow orchestration platform that streamlines complex, human-driven business processes across organizations and departments through automation, integrations, and intelligent decision support.

• Freemium

Softbrik is an AI/ML platform enhancing enterprise productivity through voice and context search, specializing in customer feedback analysis for regulated sectors.

• Freemium
• From 140$

BSG AI Voice Bot is a 24/7 success assistant powered by Generative AI LLM technology, offering seamless dialogues and natural conversations for various business processes.

• Contact for Pricing
• API

timeOS is an AI productivity companion that automatically captures, summarizes, and organizes meetings across platforms while providing smart briefings and actionable insights, helping teams save time and stay informed.

• Freemium
• From 29$

Walnut is an interactive demo platform designed to help go-to-market teams create, personalize, share, and analyze product demos to increase conversion rates and accelerate pipeline growth.

• Paid
• From 767$

Prezentor is a sales enablement platform designed to streamline sales processes, empower teams with personalized presentations, and drive B2B revenue growth. The platform combines content management, buyer engagement, and analytics to improve efficiency and boost close rates.

• Contact for Pricing

Intelisale is an AI-driven omnichannel B2B sales platform offering cross-platform ordering, intelligent route planning, advanced BI reporting, and call management to boost team productivity.

• Paid
• From 48$

Maximize organizational efficiency with Thinkstack, an advanced GPT-powered chatbot maker requiring zero coding skills and offering core features for free.

• Freemium
• From 20$
• API

myQuest LMS is an action-based learning platform using AI for personalized feedback to optimize skill development. It transforms traditional training into gamified, practical activities for measurable results.

• Paid
• From 298$

Gofer is an AI-powered customer support assistant that helps teams streamline conversations, analyze sentiments, and improve agent performance through real-time coaching and analytics.

• Paid
• From 19$

Symbe is a business case platform that automates and standardizes the creation of compelling business cases. It helps GTM teams optimize performance, build stronger customer relationships, and increase win rates.

• Contact for Pricing

Mues is an AI agent seamlessly integrated into software products to onboard users, provide real-time assistance, and reduce support costs, enhancing product adoption and user satisfaction.

• Contact for Pricing

Alyce by Sendoso is an AI-powered corporate gifting platform designed for marketing, sales, and customer teams to boost engagement and build relationships through personalized outreach.

• Contact for Pricing

Stellafai is a strategy execution toolkit designed to align teams and improve cross-functional collaboration. It offers features like AI-powered assistance, on-demand coaching, and connected outcomes to enhance team performance.

• Freemium
• From 239$

Dor offers battery-operated, thermal sensing people counters powered by machine learning, enabling retail businesses to analyze foot traffic, optimize staff scheduling, and boost conversion rates.

• Paid
• From 150$

Spectrm is an enterprise-grade conversational marketing platform that enables brands to create AI-powered chatbots for WhatsApp, Facebook Messenger, and Instagram DMs to drive sales and customer engagement.

• Contact for Pricing

Sonero is an AI-powered tool that enhances the efficiency of meetings, assisting businesses in understanding and responding to customer call outcomes, increasing revenue and retention.

• Contact for Pricing
• API

HouseParty is a Shopify app that enables e-commerce brands to build and manage in-store communities, collect customer feedback, and foster engagement directly within their online stores.

• Freemium
• From 50$

Create and host an AI-powered video knowledge base for improved customer support and education.

• Freemium
• From 25$
• API

dStudio.ai is an AI-powered platform that enables businesses to create, manage, and analyze surveys, assessments, and quizzes for data-driven decision making. It specializes in employee engagement and customer feedback collection with advanced analytics capabilities.

• Freemium
• From 9$

ProsperStack is an AI-powered customer lifecycle optimization platform designed to accelerate subscription business growth through automated retention, conversion, and winback solutions.

• Paid
• From 200$

Userpilot is a product growth platform that helps businesses increase user adoption, retention, and revenue through in-app engagement, product analytics, and user feedback.

• Paid
• From 249$

Setter AI is an automated WhatsApp appointment setting solution that responds to leads within 10 seconds, reduces response time by 99%, and seamlessly integrates with calendar and CRM systems.

• Free Trial
• From 497$