Top AI tools for Customer Success Manager

Turtlee is an AI-powered unified CRM platform that streamlines sales and support operations, offering comprehensive customer journey management with automated workflows.

• Freemium

LoopBridge empowers your company to stay truly connected to your customers’ needs with real-time insights, automated alerts, and advanced analysis tools. Track customer satisfaction, prevent churn, and uncover upsell opportunities effortlessly.

• Paid

PurplePro is a generative AI-powered loyalty program platform that allows businesses to launch referrals, streaks, quizzes, and variable rewards in seconds.

• Free Trial

Twig is an AI assistant that resolves customer issues instantly by providing 24/7 support for both users and support agents, with capabilities to look up user data and take actions like a trained agent.

• Paid
• From 500$

Intelisale is an AI-driven omnichannel B2B sales platform offering cross-platform ordering, intelligent route planning, advanced BI reporting, and call management to boost team productivity.

• Paid
• From 48$

Askolt.AI leverages artificial intelligence to handle emails, messages, pitches, and response organization, streamlining professional communication workflows. Boost productivity and focus on high-priority tasks while Askolt manages follow-ups and gathers key information.

• Other

Walnut is an interactive demo platform designed to help go-to-market teams create, personalize, share, and analyze product demos to increase conversion rates and accelerate pipeline growth.

• Paid
• From 767$

Ortto is a comprehensive platform that unifies customer data, marketing automation, and analytics. It offers AI-powered marketing automation and a range of features including email marketing, SMS marketing, push notifications, live chat, and more.

• Paid

Onepilot offers customer care, sales, and KYC services in all languages and channels, combining human agents with AI to reduce costs by up to 50%. They provide flexible and transparent pricing with a focus on quality and security.

• Contact for Pricing

Affiniv is a comprehensive customer feedback software that simplifies the process of creating, distributing, and analyzing surveys like NPS, CSAT, and custom forms for businesses seeking actionable insights.

• Freemium
• From 99$

RevSetter CustomerOS empowers customer success professionals to enhance efficiency and drive results. It offers seamless data integration, actionable insights, and customizable workflows.

• Freemium

Hoory is an AI-powered customer support automation platform that provides multilingual support across multiple channels, featuring both rule-based and knowledge-based AI assistants to streamline customer service operations.

• Paid
• From 6$

LeadMaster is an AI-powered platform that analyzes leads before Zoom meetings, providing businesses with valuable insights to improve their sales success rate and close more deals.

• Pay Once
• From 19$

FeedLens is an AI-powered app review management platform that helps teams extract insights, automatically respond to reviews, and analyze user feedback from mobile app stores. It offers comprehensive analytics and competitor tracking capabilities.

• Freemium
• From 30$

Stellafai is a strategy execution toolkit designed to align teams and improve cross-functional collaboration. It offers features like AI-powered assistance, on-demand coaching, and connected outcomes to enhance team performance.

• Freemium
• From 239$

ChandlerAi is a specialized tool focused on providing guidance and resources for crafting various types of emails. It offers insights into writing effective emails for customer success, appointments, sales pitches, outreach, and scheduling.

• Free

Answered.so is a comprehensive customer service platform that combines GPT-powered chatbots, knowledge base management, and intelligent search capabilities to resolve up to 70% of customer inquiries automatically.

• Freemium
• From 24$

UserCall offers AI-powered voice interviews that provide 10x deeper customer insights than traditional surveys, using smart AI agents trained in UX research methods to conduct automated user interviews with intelligent follow-up questions.

• Paid
• From 69$

Hunchbank uses AI agents to analyze your Stripe data, providing actionable insights and automated tools to increase revenue. It offers features like churn prevention, fraud detection, and upsell identification, all with a focus on data security and self-hosting.

• Freemium

rule5 is a Signals-to-Action platform that uses AI to help sales teams monitor prospects, generate insights, and create personalized outreach content to improve sales engagement and pipeline growth.

• Free Trial

ReachOut.AI is a video personalization platform that enables users to create and deliver personalized AI videos at scale without recording, featuring digital humans, voice cloning, and automated video prospecting capabilities.

• Freemium
• From 39$

Outplay is an AI-powered sales engagement platform designed for fast-scaling SMBs. It offers multi-channel outreach, sales automation, and conversation intelligence.

• Free Trial
• From 39$

Nektar.ai is a comprehensive Salesforce activity capture solution that transforms customer conversations into actionable Go-To-Market data for revenue teams.

• Paid
• From 15$

Aircover provides real-time AI assistance and conversation intelligence for sales teams during live calls, automating tasks and improving rep performance.

• Contact for Pricing

Cast.app is an AI-powered customer success automation platform that enables businesses to scale their customer success operations without increasing headcount, delivering personalized engagement across multiple languages and channels.

• Contact for Pricing

Covideo is a leading video messaging platform tailored for dealerships to boost lead response rates, increase appointments, and sell more vehicles through personalized video communication.

• Contact for Pricing

Floik enables users to create interactive product demos, step-by-step guides, and explainer videos in minutes, streamlining product education and user onboarding.

• Freemium
• From 29$

tl;dv is an AI-powered meeting assistant that records, transcribes, and summarizes meetings across multiple platforms, offering automated CRM updates, multi-language support, and integration with 6000+ tools.

• Freemium

CX Insight leverages advanced AI to transform your Google Reviews into actionable business intelligence, helping local businesses boost satisfaction, positive reviews, and customer retention through industry-specific sentiment analysis.

• Free Trial

Miro Insights (formerly Cardinal) automatically extracts and analyzes user feedback from various sources using AI, helping product teams prioritize features and make informed decisions.

• Free Trial
• From 20$

Pylon is a comprehensive support platform designed for B2B companies, offering a unified inbox, knowledge base, and AI-powered automation.

• Paid
• From 59$

SkyPrep is a leading online training software and learning management system (LMS) that leverages AI to simplify employee onboarding, course creation, and learner engagement for modern organizations.

• Free Trial

SpinOffice CRM streamlines customer relationship management for SMEs by unifying contacts, communications, documents, and tasks into a single, secure platform. Boost team productivity, enhance customer interactions, and efficiently manage your business processes with cross-platform access and strong integrations.

• Paid
• From 35$

Stageset is an AI-powered digital sales room platform designed to streamline sales cycles, boost win rates, and provide real-time buyer insights through centralized, interactive deal rooms.

• Freemium
• From 29$

Tapcart enables Shopify brands to quickly design, launch, and optimize custom mobile shopping apps with no coding required, enhanced by AI-powered push notifications and deep analytics for increased engagement and revenue.

• Paid
• From 250$

Brevian is an enterprise-grade AI platform that automates sales workflows, enhances team performance, and builds customer intelligence without requiring any coding.

• Contact for Pricing

Rewatch is an enterprise-grade meeting management platform that combines AI meeting assistance, screen recording, and a collaborative video hub to help organizations reduce unnecessary meetings and optimize team productivity.

• Freemium
• From 19$

Spiky.ai helps sales teams identify and scale winning behaviors through real-time feedback, playbook adoption, and data-driven recommendations. It enhances sales performance and operational efficiency.

• Freemium
• From 24$

Saylo is a user feedback platform that helps businesses collect, analyze, and act on customer insights to improve products and reduce churn. It offers seamless integration, real-time analytics, and team collaboration features.

• Freemium
• From 20$

Ergo automates CRM updates, follow-ups, and opportunity revival, helping sales teams streamline workflows, save time, and close deals faster.

• Contact for Pricing

Labelf is a no-code AI platform enabling businesses to create custom NLP models for enhanced customer support automation, data analysis, and engagement.

• Freemium
• From 199$

timeOS is an AI productivity companion that captures and summarizes your day, organizes information, and proactively surfaces the knowledge you need. It integrates with popular tools like Google Meet, Zoom, Teams, and Slack.

• Freemium
• From 29$

Help Scout is a customer support platform designed to enhance team efficiency and customer satisfaction through features like a shared inbox, knowledge base, live chat, and integrated AI tools.

• Freemium
• From 50$

Stonly is a knowledge platform designed to enhance customer service efficiency by empowering agents and enabling customer self-service through personalized knowledge, AI, and automation.

• Freemium

HappyPanda is an AI-powered tool that analyzes user feedback to identify hidden revenue opportunities and reduce churn. It helps businesses capture, analyze, and act on customer insights to improve retention.

• Freemium
• From 9$

StriveCloud is an API-first AI-driven app engagement platform that empowers businesses to enhance user retention and loyalty through personalized, interactive, and gamified experiences.

• Contact for Pricing

CleverTap is an AI-powered customer engagement platform that helps businesses analyze customer data, personalize experiences, and orchestrate omnichannel campaigns to retain valuable customers.

• Freemium
• From 72$

Briefly uses AI to transform your meetings into actionable summaries, insights, and follow-ups. It offers automatic transcriptions, AI-powered summaries, and seamless CRM integration.

• Freemium
• From 15$

Appcues is a user engagement platform that helps SaaS businesses activate users, drive feature adoption, and improve retention through multi-channel messaging and product usage data.

• Free Trial
• From 250$

SearchUnify is an AI-powered platform that enhances customer support by improving information findability, enabling proactive decision-making, and delivering personalized customer service experiences.

• Contact for Pricing