Top AI tools for Customer Success Manager

Create a custom AI chatbot with Chaindesk, a no-code platform that easily integrates with your business data for efficient customer support and team onboarding.

• Freemium
• From 49$
• API

Feedmux centralizes customer feedback from multiple sources and uses AI to analyze it, uncovering actionable insights to improve retention, fix issues, and drive business growth.

• Paid
• From 99$

Totango's Customer Growth platform combines customer management software, predictive revenue intelligence, and a robust Value Methodology to help post-Sales teams drive customer ROI and revenue growth at scale.

• Contact for Pricing

Zparse is an AI-powered platform that enables businesses to extract, clean, transform, and move data seamlessly without coding or technical expertise.

• Freemium

Briefly uses AI to transform your meetings into actionable summaries, insights, and follow-ups. It offers automatic transcriptions, AI-powered summaries, and seamless CRM integration.

• Freemium
• From 15$

followup.fish is a smart email reminder service that resurfaces email threads in your inbox, helping you remember to follow up without installing any software.

• Freemium
• From 9$

ChattySurvey is an AI-powered survey tool that transforms traditional surveys into engaging conversations, delivering 10x more responses and actionable insights through personalized follow-ups.

• Freemium
• From 99$

Key Contacts is an automated employment monitoring tool that alerts sales and customer success teams when B2B contacts change jobs, creating new opportunities and preventing churn.

• Paid
• From 199$

Giftagram is a comprehensive corporate gifting platform that streamlines the process of sourcing, sending, and managing premium gifts through intuitive software and robust integrations.

• Freemium

BrainStorm is an AI-powered software adoption platform that combines communications, learning management, and analytics to drive software usage and adoption for vendors and customers.

• Freemium

SmartCue is an AI-powered interactive demo platform that helps businesses create personalized product demonstrations to capture leads, qualify prospects, and accelerate sales cycles.

• Freemium
• From 10$

CustomerIQ is an AI-powered platform that automates CRM data entry, meeting notes, and administrative tasks while providing actionable insights to streamline sales cycles and customer relationships.

• Freemium
• From 65$

Deeto is a comprehensive platform designed to leverage customer experiences, connecting prospects with verified users to boost sales and enhance marketing strategies.

• Contact for Pricing

20Paths is an AI-powered platform for creating interactive product demos that help businesses convert leads, engage prospects, and accelerate sales cycles.

• Freemium
• From 35$

Supahub is an all-in-one customer feedback management and feature request prioritization platform, empowering businesses to collect, organize, and act on user insights for product improvement.

• Freemium
• From 19$

Mixcode offers AI-powered chatbot, live chat, video widget, and help center software to enhance website customer support, engagement, and conversions.

• Freemium
• From 20$

NGDATA's Intelligent Engagement Platform uses AI to unify customer data, create segments, and orchestrate meaningful digital experiences across industries like banking and hospitality.

• Contact for Pricing

Crewcharge is an AI-powered customer engagement platform that drives SaaS conversions through personalized workflows based on user behavior, offering privacy-first tracking and comprehensive customer analytics.

• Freemium

DeepConverse is a generative AI-based support automation platform that helps businesses reduce support costs by up to 80% through AI chatbots, interactive guides, and cognitive answer engine capabilities.

• Free Trial
• From 49$

My AskAI is a comprehensive AI customer support solution that creates customized support agents capable of handling customer queries automatically, integrating with existing tools like Zendesk and Intercom while reducing support costs and response times.

• Freemium
• From 60$

Eclipse AI is a comprehensive AI-powered customer feedback analytics platform that unifies feedback from multiple sources and generates actionable insights for improved customer experience.

• Freemium
• From 171$

ReviewBot helps app owners monitor customer reviews from iOS/Mac App Store and Android Google Play and route them instantly to Slack, Zendesk, Freshdesk, or email to catch issues early, respond faster, and protect ratings.

• Freemium
• From 5$

MageNative enables Shopify store owners to convert their e-commerce sites into feature-rich mobile apps without any coding knowledge, boosting ROI through seamless user experience and advanced integrations.

• Paid
• From 49$

Brevian is an enterprise-grade AI platform that automates sales workflows, enhances team performance, and builds customer intelligence without requiring any coding.

• Contact for Pricing

Wizu is an AI-powered conversational survey platform that enhances customer feedback collection through intelligent follow-up questions, increased engagement rates, and comprehensive data analysis capabilities.

• Freemium
• From 29$

DocsHound is a knowledge base software reimagined for the AI era, enabling effortless creation and management of user documentation.

• Contact for Pricing

Storytell is an AI-powered platform that transforms unstructured data into actionable insights, enabling teams to make faster, smarter decisions. It helps businesses analyze and understand their data through a conversational interface.

• Contact for Pricing

Tenali AI acts as an AI Sales Engineer, providing instant answers to customer questions during virtual meetings, improving sales efficiency and shortening sales cycles.

• Free Trial

Exchange Solutions provides an AI-powered loyalty and personalized offers platform that helps businesses create deeper customer engagement and drive measurable profits through intelligent personalization and real-time analytics.

• Contact for Pricing

Stonly is a knowledge platform designed to enhance customer service efficiency by empowering agents and enabling customer self-service through personalized knowledge, AI, and automation.

• Freemium

UseResponse is a scalable customer service platform that leverages AI to automate support workflows, streamline multichannel interactions, and provide advanced analytics for improved customer experience.

• Paid
• From 49$

SendBlue is a professional iMessage platform for sales teams that enables native Apple iMessage communication with advanced features like group chats, voice memos, and multimedia sharing, all without requiring A2P registration.

• Paid

SAMMY is an AI platform designed to enhance customer success by exploring applications, generating user walkthroughs, documentation, and tailored onboarding experiences, all automatically updated with product changes.

• Usage Based

Stomio is an AI-driven beta management platform that enables B2B companies to efficiently engage testers, centralize feedback, and accelerate product development decisions.

• Paid
• From 200$

Catalyst is an AI-powered customer growth platform designed to align Customer Success and Sales teams, prioritize customer outcomes, and drive recurring revenue growth.

• Contact for Pricing

Sonero is an AI-powered tool that enhances the efficiency of meetings, assisting businesses in understanding and responding to customer call outcomes, increasing revenue and retention.

• Contact for Pricing
• API

Upollo is an AI-powered revenue growth platform that helps businesses understand user behavior to convert signups, reduce churn, and expand customer accounts.

• Freemium
• From 799$

Moesif is an API analytics and monetization platform designed to help businesses understand customer API usage, debug issues effectively, implement usage-based billing, and monitor API performance and customer activity.

• Freemium

Mykademy LMS is a comprehensive Learning Management System designed for businesses to manage various training needs, including employee, customer, and vendor training, integrated with Microsoft 365 & Teams.

• Free Trial

ViralReply is an AI-powered tool that helps professionals craft respectful, authentic replies for LinkedIn and X (Twitter) conversations using tone-aware templates with compliance guardrails.

• Free

Nayak is an AI-powered platform that helps sales teams build stronger relationships and close more deals by providing real-time coaching, smart call planning, and intelligent note capture.

• Paid
• From 300$

Centralize is an AI-powered deal collaboration platform that helps revenue teams expand deals and accelerate pipeline with account research, relationship insights, and network-led introductions.

• Contact for Pricing

SupportLogic is an AI-powered platform that transforms complex B2B customer support operations through real-time sentiment analysis, escalation prediction, and intelligent case routing. It integrates with existing ticketing systems to deliver proactive support experiences.

• Contact for Pricing

Floik enables users to create interactive product demos, step-by-step guides, and explainer videos in minutes, streamlining product education and user onboarding.

• Freemium
• From 29$

Dooly is a connected workspace that streamlines sales processes, reduces administrative work, and improves CRM hygiene for sales and customer success teams.

• Freemium

Windsor is an AI-powered video personalization platform that enables businesses to create and send personalized videos at scale for email and SMS marketing campaigns.

• Usage Based

Vorsto provides AI-driven automation solutions to streamline business operations, including multichannel engagement, sales, marketing, and analytics.

• Free Trial
• From 50$

Relationchips is an AI data assistant allowing teams to access, visualize, and activate data from multiple sources using natural language queries, eliminating the need for SQL expertise.

• Free Trial

Iterato is an AI-powered product manager designed to collect, analyze, and interact with customer feedback, providing actionable insights for product improvement. It replaces static surveys with dynamic, AI-driven conversations.

• Free Trial
• From 149$

Experience Layer is an AI-powered user onboarding platform that helps businesses guide users through workflows, promote feature adoption, and share release notes to improve product experience and reduce support requests.

• Freemium
• From 99$