What is Miro Insights?
Miro Insights centralizes customer feedback from multiple channels, including support tickets, sales calls, and CRM systems. It employs artificial intelligence to automatically analyze this feedback, identifying key themes, suggestions, and feature requests without manual effort.
The platform integrates with popular tools like Gong, Zoom, Intercom, Zendesk, Salesforce, and HubSpot, streamlining the feedback collection process. By providing AI-driven suggestions and enabling custom views for prioritization, Miro Insights empowers product teams to understand user needs better and focus development efforts on impactful features, all within the Miro ecosystem.
Features
- Automated Feedback Extraction: Automatically extracts feature requests from calls (Gong, Zoom, etc.).
- AI-Powered Analysis: Automatically analyzes feedback from Intercom and Zendesk using AI.
- CRM Integration: Integrates with Salesforce and HubSpot.
- AI Suggestions: Provides AI-driven suggestions throughout the platform.
- Unlimited Guests: Allows unlimited free guests (viewers) on all plans.
- Workflow Automations: Offers workflow automation capabilities.
- Custom Views: Enables custom views for prioritization.
- Full Miro Access: Includes full access to Miro.
Use Cases
- Centralizing customer feedback from disparate sources.
- Automatically identifying feature requests from sales and support interactions.
- Prioritizing product roadmap features based on AI-analyzed feedback.
- Understanding user sentiment and key themes from support tickets.
- Integrating customer feedback directly into CRM workflows.
- Streamlining the product development lifecycle with actionable insights.
FAQs
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Do you have a free trial?
Yes, Miro Insights offers a 15-day free trial with no credit card required. -
Do you offer any early startup discounts?
Yes, discounts are available for early-stage startups. You can apply for more details on their website. -
Can I get a discount if I commit yearly?
Yes, you can save 20% on your subscription by choosing an annual plan.
