What is WhatsTool Business?
WhatsTool Business provides a complete WhatsApp API platform designed to help businesses grow through automation and analytics. The platform enables personalized bulk messaging at scale with insightful data, allowing businesses to send over 100,000 messages without getting blocked while maintaining brand visibility in customer WhatsApp chats.
The solution offers a shared team inbox for centralized chat management and team collaboration, making it easy to handle thousands of support requests with automatic assignment to appropriate agents. Businesses can automate WhatsApp messages using a no-code chatbot builder and integrate with various systems including CRM platforms, payment gateways, Google Sheets, and other tech stacks.
Features
- Team Inbox: Shared team inbox for centralized chat management and team collaboration
- Campaign Management: Send bulk WhatsApp messages with scheduling and analytics capabilities
- Automation: No-code chatbot builder for creating automated conversation flows
- Integration: Connect with CRM systems, payment gateways, Google Sheets, and other platforms
- Analytics: Track campaign performance, message delivery, and customer engagement metrics
Use Cases
- Marketing campaigns through personalized bulk WhatsApp messaging
- Customer support management with shared team inbox and auto-assignment
- Sales automation with CRM integration and follow-up sequences
- Educational institutions managing student communications and admissions
- E-commerce businesses handling order updates and customer service
FAQs
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What is the difference between WhatsApp Business app and WhatsApp Business API?
WhatsApp Business app is a free-to-download app for basic business interactions, while WhatsApp Business API allows medium and enterprise businesses to interact with customers at scale through APIs that can connect thousands of agents and bots, and integrate with backend systems like CRM and marketing platforms. -
How can I increase my messaging limit beyond the initial 250 conversations per day?
Business phone numbers can increase their messaging limit through automatic scaling after reaching 1K business-initiated conversations. Limits can be increased to 1K, 10K, 100K, or unlimited business-initiated conversations based on usage and quality rating. -
What happens if my WhatsApp number gets blocked?
You can raise a request from the dashboard to unban your number. If you need to use the same plan with a different number due to banning or personal reasons, there is a charge of Rs 1000 or $15 for changing the number.
