
SMG Ignite - Alternatives & Competitors
AI-powered Unified Experience Management for Brands
SMG Ignite is an AI-native platform that empowers brands to transform customer, employee, and brand experiences through real-time insights and strategic recommendations. Designed for restaurants, retail, hospitality, and more, Ignite enables data-driven decisions across the entire experience journey.
Ranked by Relevance
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1
Omind Empowering Businesses with Unified Customer Experience Management Platform
Omind is an AI-driven Unified Customer Experience Management (CXM) platform designed to help businesses enhance customer engagement, drive growth, and improve operational efficiency.
- Free Trial
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2
Brandmate AI-Powered Brand Management
Brandmate leverages AI to streamline brand management, enhancing online reputation and social media presence. It offers tools for review management, content creation, and reputation monitoring.
- Free Trial
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3
Sprinklr Unparalleled AI. Unmatched Productivity. Unified Customer Experience.
Sprinklr provides a unified customer experience management (Unified-CXM) platform powered by AI, designed to enhance productivity and consolidate customer interactions across marketing, customer service, social media, and insights teams.
- Contact for Pricing
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4
Delighted Effortless AI-driven feedback and experience management platform
Delighted is an AI-augmented feedback and experience management platform that enables businesses to easily collect, analyze, and act on customer and employee insights using customizable surveys and automated reporting features.
- Freemium
- From 17$
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5
Chattermill AI Customer Feedback Analytics for CX & VOC Leaders
Chattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.
- Contact for Pricing
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6
Insider AI-native Omnichannel Experience and Customer Engagement Platform
Insider is an end-to-end platform with an integrated CDP to fuel journey orchestration across a wide set of channels, delivering personalized customer experiences and driving ROI.
- Contact for Pricing
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7
Sunrise AI Transform customer success with an enterprise-grade AI co-pilot
Sunrise AI is an enterprise-focused customer success platform that uses AI to boost retention, reduce churn, and optimize revenue by providing actionable insights and tailored playbooks for Customer Success Managers.
- Contact for Pricing
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8
Eclipse AI Turn Customer Feedback Into Actionable Insights
Eclipse AI is a comprehensive AI-powered customer feedback analytics platform that unifies feedback from multiple sources and generates actionable insights for improved customer experience.
- Freemium
- From 171$
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9
CustomerGauge AI-Driven B2B Customer Feedback and Monetization Platform
CustomerGauge is an AI-powered platform designed to help B2B companies collect, analyze, and act on customer feedback in real time, driving revenue growth and customer retention.
- Contact for Pricing
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10
Qualli The AI-powered customer feedback platform that centralizes and automates insights
Qualli is an AI-powered feedback management platform that combines survey tools with automated feedback analysis, helping businesses collect and organize customer insights across multiple channels.
- Freemium
- From 199$
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11
Simplesat Effortless Customer Feedback Management and Insights
Simplesat empowers businesses to measure, analyze, and act on customer feedback with customizable surveys, actionable analytics, and seamless integrations, driving continuous improvement in customer satisfaction.
- Paid
- From 119$
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12
Zefi Transform user feedback into value
Zefi is an AI-powered platform that automatically unifies, categorizes, and analyzes user feedback across multiple channels to inform product decisions and improve customer experience.
- Contact for Pricing
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13
Survicate Customer Feedback Platform for Advanced Digital Businesses
Survicate is a customer feedback platform that enables businesses to collect and analyze feedback across the entire customer journey. It offers AI-powered analysis and integrates with various tools.
- Freemium
- From 99$
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14
Octoparse CEM Leverage AI-powered Omnichannel Feedback Analysis to Uncover Customer Pain Points
Octoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.
- Contact for Pricing
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15
Enterpret Transform Customer Feedback into Product Growth
Enterpret is a customer feedback intelligence platform that automatically unifies and categorizes feedback to capture the Voice of the Customer, helping companies build products customers love and drive revenue.
- Contact for Pricing
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16
CX Insight AI-Powered Customer Review Analysis for Higher Satisfaction
CX Insight leverages advanced AI to transform your Google Reviews into actionable business intelligence, helping local businesses boost satisfaction, positive reviews, and customer retention through industry-specific sentiment analysis.
- Free Trial
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17
Sprig Build Products Users Love with Product Experience Insights
Sprig AI captures and analyzes product experience data in real-time, surfacing actionable insights for smarter, faster product decisions.
- Freemium
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18
Impact AI Unlock insights from interaction data and deliver personalised customer experience at scale and increase loyalty.
Impact AI utilizes Natural Language Processing and Machine Learning to analyze customer interactions, providing insights into sentiment and enabling personalized experiences to enhance loyalty and optimize team performance.
- Contact for Pricing
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19
Emplifi The best social media management platform for marketing, commerce, and care
Emplifi is an AI-powered social media management platform that helps brands streamline operations, increase engagement, and drive revenue through unified marketing, commerce, and customer care solutions.
- Contact for Pricing
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20
Unwink.AI Transform Customer Feedback into Actionable Insights
Unwink.AI is a customer intelligence platform leveraging AI to transform customer feedback from diverse sources into actionable insights. It aims to boost support efficiency, enhance product development, and optimize marketing efforts.
- Freemium
- From 123$
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21
Analytics Model The Only GenAI Analytics for Instant, Actionable Insights
Analytics Model is an AI-powered platform that transforms your data into expert insights in seconds. It empowers management to make strategic decisions with confidence.
- Paid
- From 99$
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22
Paytronix Complete Guest Engagement Platform with AI-Driven Insights
Paytronix is an AI-powered platform designed to streamline guest engagement for restaurants and convenience stores through advanced loyalty, online ordering, CRM, and targeted marketing automation tools.
- Contact for Pricing
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23
InvGate Streamline IT Service Management and Asset Lifecycle with AI
InvGate is an AI-enabled IT management platform designed to optimize service operations, IT spend, and asset lifecycle management for modern organizations.
- Paid
- From 17$
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24
Goodays The Most Complete CX Solution in a World of AI
Goodays is a customer experience management platform that helps businesses optimize customer satisfaction and loyalty using AI-powered tools for feedback collection, analysis, and engagement.
- Contact for Pricing
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25
CommerceIQ Revolutionize Your Ecommerce Strategy with AI-Driven Solutions
CommerceIQ is a unified, AI-driven platform that streamlines marketing, supply chain, and sales operations to maximize market share and profitability on retail ecommerce channels.
- Contact for Pricing
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26
Adoreboard AI-Powered Emotional Analysis for Customer & Employee Experience
Adoreboard uses AI to rapidly analyze and theme open-text feedback, enabling organizations to uncover deep emotional insights and act on them for improved customer and employee experiences.
- Contact for Pricing
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27
Catalyst Unify Customer Success and Sales for Sustainable Revenue Growth
Catalyst is an AI-powered customer growth platform designed to align Customer Success and Sales teams, prioritize customer outcomes, and drive recurring revenue growth.
- Contact for Pricing
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28
Anecdote AI-powered customer feedback analysis and insights platform
An AI-powered platform that collects, analyzes, and prioritizes customer feedback from 125+ sources, offering automated insights, surveys, and real-time monitoring for product and CX teams.
- Free Trial
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29
Nextiva Unified Customer Experience Management Platform
Nextiva's AI-powered Unified-CXM platform delivers personalized experiences throughout the entire customer journey, unifying all customer interactions and providing real-time insights.
- Paid
- From 20$
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30
Revlitix AI-Powered Reporting and Forecasting for Sales, Marketing, and RevOps Teams
Revlitix is a modern business intelligence platform that leverages AI to unify, analyze, and forecast sales and marketing data, providing GTM teams with actionable insights and automated reporting.
- Paid
- From 1250$
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31
Jamix Turbocharge your sales with unified enterprise data and custom AI agents.
Jamix unifies enterprise data and provides custom AI agents to streamline sales, support, and recruiting. It enables deeper analysis and automation through a simple chat interface.
- Contact for Pricing
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32
GoToMarket-AI Get Noticed, Grow Big: Your Path to Success!
GoToMarket-AI helps entrepreneurs optimize marketing, sales, and branding strategies using AI-driven insights and actionable plans.
- Freemium
- From 10$
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33
AI Visibility Maximize Your Brand's AI Visibility
AI Visibility is an optimization platform designed to enhance how brands appear across various AI platforms and language models, offering tools for monitoring, analysis, and improvement of AI-driven brand perception.
- Paid
- From 19$
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34
Inflyx AI-Powered Influencer Marketing Platform
Inflyx is an AI-driven platform that helps brands discover, manage, and analyze influencer marketing campaigns with data-driven insights and campaign performance tracking.
- Paid
- From 363$
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35
BuildYourBrand-AI Branding Made Easy for You
BuildYourBrand-AI is an AI-powered branding service that helps businesses develop their unique brand identity through personalized action plans and strategic recommendations.
- Paid
- From 10$
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36
Joyous Unlock actionable frontline insights with AI-powered feedback solutions.
Joyous leverages advanced AI to transform thousands of frontline chat responses into prioritized action plans for operational excellence, sales acceleration, customer experience, and employee engagement.
- Paid
- From 7500$
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37
Reputation Always Know. Always Act.
Reputation is a comprehensive reputation performance platform that provides businesses with a single source of truth for consumer feedback and actionable insights.
- Contact for Pricing
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38
Rargus Generative AI for customer feedback analysis and insights
Rargus is an AI-powered platform that transforms customer feedback from multiple channels into actionable insights, helping businesses build better products and improve customer satisfaction.
- Freemium
- From 499$
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39
Exactag Advanced Marketing Measurement and Attribution Platform
Exactag is an AI-powered marketing performance platform enabling brands to maximize their marketing effectiveness with data-driven attribution, custom algorithms, and unified insights in a privacy-centric landscape.
- Contact for Pricing
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40
Monterey AI Aggregate, Analyze, Act On Customer Feedback
Monterey AI (now Reforge Insight Analytics) enables product teams to gain actionable customer insights by aggregating and analyzing feedback. It integrates with existing tools for seamless workflow integration.
- Contact for Pricing
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41
ChainFuse Customer Analytics for Support Focused Teams
ChainFuse uses Gen AI to track customer feedback trends, provide critical alerts, and deliver weekly insights, helping businesses minimize churn and enhance user satisfaction.
- Freemium
- From 24$
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42
Evolv AI Drive Measurable Business Growth with AI-Powered UX Optimization
Evolv AI optimizes user experience (UX) through continuous learning and experimentation, leading to improved conversions and measurable business growth for leading brands worldwide.
- Free Trial
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43
iCustomer Transform Your GTM Operations with Agentic AI
iCustomer is a composable AI platform that simplifies data chaos, connects signals and teams, and unlocks sustainable growth for marketing and GTM teams. It empowers businesses to make data-driven decisions and optimize their go-to-market strategies.
- Free
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44
ThumbsUp Build better products with user feedback
ThumbsUp is a comprehensive feedback management platform that helps businesses collect, analyze, and act on user feedback using AI-powered insights, sentiment analysis, and keyword trend tracking.
- Freemium
- From 39$
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45
ReviewSense AI Unlock Customer Insights from Reviews
ReviewSense AI analyzes customer reviews to provide actionable insights. It helps businesses understand customer sentiment and improve their products and services.
- Freemium
- From 8$
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46
Syncly Turn Customer Feedback into Actionable Insights
Syncly is a customer feedback intelligence platform that helps customer-centric teams uncover valuable insights to enhance customer satisfaction, boost retention, and accelerate growth.
- Contact for Pricing
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47
Prodix Automated Customer Feedback Insights for Better Decision-Making
Prodix leverages AI to automatically categorize and generate actionable insights from customer feedback, helping businesses improve customer experience and prioritize impactful changes.
- Contact for Pricing
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48
LLMate Bring Marketing Data to Life So You Can Talk to It
LLMate is an AI-powered marketing analytics platform that consolidates data from multiple marketing sources and enables natural language interactions for deeper insights and automated reporting.
- Paid
- From 49$
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49
Comments Analytics Unlock Valuable Customer Insights from Comments
Comments Analytics uses AI to analyze customer comments and reviews, providing valuable insights into customer sentiment, key topics, and preferences.
- Paid
- From 39$
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50
CX Score Maximize ROI with AI-Powered Campaign Ops
CX Score is an AI-powered platform designed to automate and optimize personalized, full-funnel omnichannel marketing campaigns, enhancing customer engagement and maximizing marketing ROI.
- Contact for Pricing
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