customer service automation platform - AI tools

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

• Paid
• From 400$

AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.

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Answer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.

• Freemium
• From 19$

CXone Mpower is an AI platform for customer service automation that orchestrates workflows, agents, and knowledge to deliver precise and efficient customer experiences.

• Paid
• From 71$

Omilia Cloud Platform is a Conversational AI solution designed to automate customer service, reduce fraud risk, and empower agents. It offers better-than-human understanding to engage customers and achieve over 90% task completion rate.

• Contact for Pricing

Tactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.

• Freemium

Velaris is an AI-powered customer success platform that helps teams understand customers, streamline operations, and automate manual work through analytics, success plans, collaboration tools, and automations.

• Contact for Pricing

Open.cx is an all-in-one AI platform for customer support, capable of solving complex issues and deploying across multiple channels with human-like empathy.

• Contact for Pricing

Batai is an AI-powered customer service assistant that uses advanced voice and text models to answer questions, schedule appointments, and detect intentions across multiple channels.

• Paid
• From 25$

Kodif is a Customer Support AI platform that automates ticket resolutions and empowers agents with intelligent tools across multiple communication channels, helping businesses deliver personalized support at scale.

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Gradient Labs offers an AI agent named Otto that handles complex customer support interactions end-to-end, learning from plain language procedures without requiring code or decision trees.

• Usage Based

Netomi is an AI-powered customer service platform that leverages sanctioned generative AI to automate customer support, offering both auto-pilot and co-pilot modes for enhanced customer experience across multiple channels.

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Zowie is an advanced AI customer service platform that automates complex conversations across multiple channels while maintaining brand consistency and ensuring accurate resolutions through its proprietary X2, Decision, and Reasoning engines.

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Hubtype is an enterprise chatbot platform that combines AI with interactive elements to deliver advanced customer service automation experiences beyond traditional text-only interactions.

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SiteSpeakAI is a custom GPT chatbot platform that allows businesses to create AI-powered customer support agents trained on their content, offering 24/7 support across multiple platforms including websites, Slack, and Telegram.

• Freemium
• From 30$

Chatsome helps businesses automate customer service and sales with a customizable AI chatbot. Train the bot on your data to enhance user experience and boost conversions, no coding required.

• Paid
• From 350$

[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

• Contact for Pricing

AlphaChat is a Conversational AI platform designed to automate customer service. It offers intelligent self-service, multilingual support, and quick setup for increased efficiency and customer satisfaction.

• Paid
• From 399$

AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.

• Paid
• From 40$

AI Desk is a 24/7 automated customer support solution that integrates with websites, using AI trained on business data to handle customer inquiries, reduce support costs, and increase sales opportunities.

• Freemium
• From 19$

Plazbot 2.0 is an AI-powered customer service platform that centralizes communication channels, automates processes, and enhances agent efficiency. It's designed to improve customer experience and drive sales.

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Abbot is a programmable smart assistant that integrates with your team chat to track customer conversations, automate tasks, and provide insights.

• Paid
• From 49$

CSCopilot is a platform designed for B2B SaaS teams that captures and organizes customer feedback, feature requests, and revenue opportunities from meetings.

• Paid
• From 49$

CoSupport AI is an enterprise-grade autonomous AI platform that handles customer support inquiries with up to 99% response accuracy, offering custom AI models and unlimited user access across multiple channels.

• Contact for Pricing

VAgents is an AI-powered virtual receptionist platform that provides customized, secure, and compliant customer interaction solutions with advanced analytics and seamless integration capabilities.

• Paid
• From 1500$

CX Genie is an AI-powered customer support platform that enhances engagement, automates responses, and streamlines workflows. It offers solutions like AI chatbots, help desk, and ticket management to improve customer satisfaction and business growth.

• Freemium
• From 15$

Macha AI is an intelligent customer support automation platform that integrates with Zendesk and LiveChat to provide multilingual support, ticket automation, and enhanced customer service efficiency.

• Paid
• From 49$

Cols.ai is an advanced AI phone calling platform that enables businesses to handle both inbound and outbound calls with personalized, human-like voice communication, integrated with telephone systems and real-time data.

• Usage Based

Kaizo is an AI-powered platform that provides quality assurance, performance coaching, and agent engagement tools for Zendesk and Salesforce customer service teams.

• Freemium
• From 20$