What is Chatsome?
Chatsome is a platform that helps businesses automate their customer service and sales. The platform allows companies to train a custom chatbot on their own data, enabling it to assist customers and increase sales. The chatbot is always available, ensuring 24/7 support and sales assistance.
Chatsome allows for customization to match a company's branding. The chatbot integrates into existing systems to handle common inquiries, such as order status updates, changes, and cancellations. It is designed to be easily implemented, taking approximately 5 minutes to install on a website.
Features
- Sales Boost: Exposes products through the chatbot to increase sales.
- Customer Service Automation: Provides 24/7 customer support and reduces repetitive tasks.
- Company Branding: Allows customization of the chatbot's appearance to match the company's brand.
- Order Information: Helps customers find order status information, make changes, and cancel orders.
- No Coding Required: Train the chatbot on your data without any coding.
Use Cases
- Automating customer service responses
- Boosting sales through product recommendations
- Providing instant order status updates
- Handling order modifications and cancellations
- Creating a branded chatbot experience
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