What is ChatPuma?
ChatPuma empowers businesses to create and deploy AI-powered chatbots for customer support within minutes, requiring no coding skills. The platform leverages your website's data, enabling the chatbot to provide real-time and accurate answers to customer inquiries. This reduces operational costs, frees up resources and increase customer satisfaction.
ChatPuma offers extensive customization options, allowing you to tailor the chatbot's appearance and messaging style to reflect your brand identity. Functionality includes features to adjust the chatbot responses' emotion and tonality. The platform easily integrates with popular applications.
Features
- Website Integration: Easily embed chatbots on your website as an iframe or chat bubble.
- Data Training: Train chatbots on your website content for accurate and relevant responses.
- Customization: Customize chatbot appearance and messaging style to match your brand.
- Multi-lingual Support: Offers support for over 100 languages.
- No-Code Builder: Create chatbots in minutes without any coding.
- Multiple Data Sources: Train a single chatbot on various sources, like different website pages.
- Brand Customizations: Tailor the chatbot's appearance to align with your brand identity.
- Unlimited Retrainings: Continuously refine your chatbot's knowledge base.
Use Cases
- Automating customer support inquiries.
- Improving lead and email generation.
- Providing 24/7 customer service.
- Reducing customer service response times.
- Scaling support during peak periods.
- Personalizing customer interactions.
FAQs
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On what data can the chatbot be trained on?
Your chatbot can be trained on data from your website. You can provide a link to your website and we will extract all the business-relevant content from various sources such as web pages, documents, and files. Then, you can select the which data sources you want to use and which to exclude for your chatbot training. -
Where is my data stored?
We do not store your website data in a readable format. We only store the trained model that is used to generate responses to user queries. The trained model is stored in a secure cloud storage. We do not share your data with anyone and do not use your data for any other purpose than to train your chatbot. -
What is the difference between the free and paid plans?
The free plan has limited access to features and messages volume. The paid plan is recommended for commercial use. -
What languages does it support?
ChatPuma supports 100+ languages. You can have your website in any language and then have conversation in any language. -
Can I share a chatbot I created?
Yes, you can share the URL of your chatbot with anyone or embed it on your website.
