Top AI tools for Help Desk Technician

TeamViewer DEX by 1E provides an AI-powered platform to optimize digital employee experience, automate IT operations, and proactively resolve endpoint issues to reduce costs and enhance productivity.

• Contact for Pricing

SmartDeploy simplifies Windows device management with centralized computer imaging, application deployment, and device provisioning, making it easier for IT teams to manage distributed workforces securely and efficiently.

• Paid
• From 92$

Syncro XMM offers a comprehensive platform integrating Remote Monitoring & Management (RMM), Professional Services Automation (PSA), and Microsoft 365 management, empowering MSPs and IT departments to streamline operations and boost efficiency.

• Paid
• From 139$

OMQ provides AI-powered customer service automation tools, including chatbots, help pages, and email bots, to reduce support workload and enhance customer satisfaction across multiple channels.

• Free Trial
• From 173$

Datto provides AI-powered backup, disaster recovery, endpoint management, and professional services automation solutions for MSPs and IT teams, ensuring data security and operational efficiency.

• Contact for Pricing

SuperOps is an AI-powered, all-in-one PSA-RMM platform designed for modern MSPs and IT teams, enhancing IT management efficiency and profitability.

• Free Trial
• From 79$

Support.cc is a comprehensive help desk software designed to manage support requests efficiently, ensuring timely resolution of customer queries through ticket management, automation, and knowledge base features.

• Free Trial
• From 15$

SetMe provides IT professionals with fast, secure remote desktop access to any Windows or Mac computer, featuring unattended access, minimal latency, file transfer, and robust encryption.

• Paid
• From 33$

JumpCloud offers a comprehensive, cloud-based platform for unified identity, device, and access management, streamlining IT operations and enhancing security for organizations of any size.

• Paid
• From 9$

xStarter provides powerful task automation and scheduling features for Windows, enabling users to automate processes, manage files, and protect data without programming knowledge.

• Paid

Yonyx is an AI-driven decision tree platform that streamlines call center workflows, automates process guidance, and enables self-service for consistent customer experiences.

• Freemium
• From 20$

WitChat offers an AI-powered chatbot designed to improve communication efficiency and customer satisfaction through instant, 24/7 online responses.

• Free Trial
• From 58$