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What is Datto?
Datto delivers a comprehensive suite of backup, disaster recovery, endpoint management, and business automation solutions tailored for managed service providers (MSPs) and IT departments. Leveraging AI-driven technologies such as BackupIQ and Cooper Copilot, Datto helps organizations protect data across on-premises, cloud, SaaS applications, and endpoints, while detecting threats and automating IT tasks.
The platform features unified management for backup operations, proactive security measures including antivirus and SOC capabilities, and streamlined workflow automation for service desk and administration. Datto's solutions ensure business continuity, minimize downtime, and enhance efficiency through seamless integrations, security-first architecture, and intuitive interfaces.
Features
- AI-Powered Backup: Automated data protection and recovery using AI-driven BackupIQ technology
- Intelligent Threat Detection: Endpoint Detection & Response with next-generation AI antivirus
- Unified Endpoint Management: Manage every endpoint from a centralized, security-first cloud platform
- Automated IT Workflows: Workflow automation, ticket summarization, and customer communication powered by AI
- Seamless SaaS and Cloud Protection: Backup and restore for SaaS applications, on-premises, and cloud deployments
- Business Continuity Solutions: Minimize downtime with disaster recovery and resilient backup infrastructure
- Integrated Professional Services Automation: Streamlined project, contract, and service management
Use Cases
- Automating backup and disaster recovery operations for IT teams
- Proactive ransomware and malware detection and response
- Centralized management of endpoints and devices in hybrid environments
- AI-assisted customer support and ticket management for MSPs
- Secure file sharing and data restoration across business applications
- Managing quotes, projects, and contracts through unified dashboards
FAQs
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What makes Datto's backup solutions unique?
Datto's backup solutions utilize AI-powered technologies to automate and optimize backup and recovery processes, providing robust protection against ransomware, data loss, and downtime across all storage environments. -
Does Datto offer endpoint protection in addition to backup?
Yes, Datto provides endpoint detection and response solutions, including next-generation AI antivirus, proactive threat detection, and cloud-based endpoint management. -
Can Datto be integrated with SaaS applications like Microsoft 365?
Datto offers dedicated backup and restoration features for SaaS applications such as Microsoft 365, enabling secure and automated data protection. -
How does AI improve support ticket management with Datto?
AI features like Cooper Copilot instantly create ticket summaries, generate customer communications, and document resolution steps, streamlining service desk operations.
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