Top AI Tools for Call Center Managers

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  Agentz
  The First Multi-Channel ChatGPT Powered AI Assistant for Small Business

  

  Agentz is a comprehensive AI assistant designed for small businesses, offering multi-channel support including voice, SMS, website, social media, and more. It automates customer communication and lead capture 24/7, launching in less than 5 minutes.

  Pricing:

  Freemium

  Starts from 29$
  Key Features:

  • 24/7 Customer Engagement: Automated communication and lead capture across multiple channels
  • Multi-Channel Support: Integrates with voice, SMS, website, webforms, Facebook Messenger, and Instagram
  • ChatGPT-Powered AI: Utilizes advanced language processing for natural conversations
  • Quick Setup: Launch in less than 5 minutes
  • Customization: Create custom conversation flows and forms
  • Missed Call Handling: Automatically responds to missed calls via SMS
  • Appointment Scheduling: Takes appointment requests and guides customers to online calendars
  • Live Chat Option: Allows businesses to 'jump in' and chat live with customers
  • Analytics: Provides performance dashboard for insights
  Use Cases:

  • Automating customer service for small businesses
  • Handling after-hours inquiries for service-based businesses
  • Improving lead capture for real estate agents
  • Enhancing customer engagement for franchises
  • Streamlining appointment scheduling for healthcare providers
  • Optimizing call center operations
  • Boosting marketing effectiveness for agencies
  • Managing customer queries for e-commerce businesses
  More details Visit Agentz

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  OneAI
  Phone AI Agents Your Users Love and You Trust

  

  OneAI provides AI-powered phone agents that automate outbound calling, appointment scheduling, and lead verification with human-like conversations. The platform offers 24/7 availability and seamless integration with business systems.

  Pricing:

  Paid

  Starts from 800$
  Key Features:

  • Real-Time Response: Callback within 8 seconds from lead capture
  • Automated Scheduling: Calendar integration with smart slot suggestion
  • Lead Verification: 24/7 instant lead qualification
  • Voice Intelligence: Natural dialogs with near-zero latency
  • IVR Navigation: Automated handling of phone systems and gatekeepers
  • Conversion Optimization: 35-55% conversion rate capability
  • Scalable Operations: Flexible agent deployment with no turnover
  • Analytics Dashboard: Comprehensive conversation and performance tracking
  Use Cases:

  • Appointment scheduling and management
  • Lead qualification and verification
  • Outbound sales calls
  • Customer support and troubleshooting
  • Appointment reminder calls
  • Waitlist management
  • Last-minute cancellation recovery
  • Routine service scheduling
  More details Visit OneAI

• 

  Seasalt.ai
  Engage Customers 24/7 with Omni-channel Conversation Solutions

  

  Seasalt.ai is a comprehensive AI-powered conversational platform offering outbound messaging, inbound support, and meeting analytics solutions through its suite of products: SeaX, SeaChat, and SeaMeet.

  Pricing:

  Contact for Pricing
  Key Features:

  • Automated Messaging: Bulk SMS and WhatsApp communication capabilities
  • 24/7 Customer Support: AI-powered chatbot with live agent transfer options
  • Meeting Analytics: Real-time transcription and emotion analysis
  • Multi-channel Support: Integrated messaging across various platforms
  • Customizable AI Agents: Tailored solutions for specific business needs
  • Real-time Analytics: Comprehensive tracking and reporting features
  Use Cases:

  • Marketing campaign automation
  • Customer service and support
  • Meeting transcription and analysis
  • Lead generation and capture
  • Appointment scheduling
  • Healthcare patient communication
  • Sales outreach
  • Remote team collaboration
  More details Visit Seasalt.ai

• 

  Cols.ai
  AI Phone Calling Platform for Seamless Human-like Voice Communication

  

  Cols.ai is an advanced AI phone calling platform that enables businesses to handle both inbound and outbound calls with personalized, human-like voice communication, integrated with telephone systems and real-time data.

  Pricing:

  Usage Based
  Key Features:

  • Personalized Conversations: AI-driven customized voice interactions for each prospect
  • Automated Workflow: Integration with APIs and functions for live data access
  • Multiple Language Support: Compatible with various languages and custom voices
  • Analytics Dashboard: Comprehensive reporting on call metrics and performance
  • Live API Integration: Real-time data access and updates
  • Human Transfer Capability: Option to transfer calls to live agents
  • Multi-Channel Support: Web, mobile, and telephone system integration
  Use Cases:

  • Outbound Sales Calls
  • Product Query Handling
  • Appointment Scheduling
  • Inventory and Order Management
  • Data Collection
  • Customer Support
  • Event Invitation
  • Order Collection
  More details Visit Cols.ai