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VoiceOps
Understand your customer calls at scale

What is VoiceOps?

VoiceOps transforms customer call analysis through advanced AI technology that accurately captures and analyzes customer interactions at scale. The platform has processed over 100 million calls, delivering trusted insights for organizations across education, financial services, and home services sectors.

The solution combines three powerful components: Sales Coach for performance optimization, Market Analyst for customer insight extraction, and Compliance Guard for risk management. What sets VoiceOps apart is its ability to deploy custom AI models within 30 days, delivering measurable improvements such as 33% increase in sales conversions and 98% reduction in compliance violations within 60 days of implementation.

Features

  • Custom AI Models: Captures company-specific expertise in days
  • Real-time Compliance Monitoring: 100% conversation coverage
  • Automated Coaching: Personalized feedback and training for sales teams
  • Market Intelligence: Extracts customer insights and emerging trends
  • Rapid Implementation: Complete deployment within 60 days
  • Performance Analytics: Tracks sales conversions and compliance metrics

Use Cases

  • Sales team performance optimization
  • Compliance risk management
  • Market trend analysis
  • Customer insight generation
  • Sales representative training
  • Quality assurance monitoring

How It Works

Day 1

100% call coverage begins and custom AI model deployment starts

Day 30

First insights delivered, automated coaching at scale, and compliance monitoring becomes active

Day 60

Market insights flowing, with measurable improvements in sales conversions, marketing lead quality, and compliance violations

FAQs

  • How long does it take to see results with VoiceOps?
    Companies can see measurable results within 60 days, including up to 33% increase in sales conversions, 20% improvement in marketing lead quality, and 98% reduction in compliance violations.
  • How does VoiceOps ensure accuracy in its analysis?
    VoiceOps builds custom AI models based on company expertise, allows testing against company standards before deployment, and continuously evolves with the business to maintain accuracy.
  • What industries does VoiceOps serve?
    VoiceOps serves various industries including education, financial services, and home services sectors.

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VoiceOps Uptime Monitor

Average Uptime

99.86%

Average Response Time

288.47 ms

Last 30 Days

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