AloAi Voice Analytics vs VoiceOps Detailed comparison features, price

AloAi Voice Analytics

AloAi Voice Analytics is an advanced voice analytics platform that transforms business communications through AI-powered capabilities. The system automatically transcribes calls, detects customer sentiment, and identifies key topics and trends across conversations, enabling businesses to gain valuable insights without manual call monitoring.

The platform offers comprehensive features including call scoring, agent monitoring, keyword detection, and seamless CRM integration. With capabilities like PII redaction and custom vocabulary support, it provides both analytical power and compliance-focused functionality for modern business communications.

VoiceOps

VoiceOps transforms customer call analysis through advanced AI technology that accurately captures and analyzes customer interactions at scale. The platform has processed over 100 million calls, delivering trusted insights for organizations across education, financial services, and home services sectors.

The solution combines three powerful components: Sales Coach for performance optimization, Market Analyst for customer insight extraction, and Compliance Guard for risk management. What sets VoiceOps apart is its ability to deploy custom AI models within 30 days, delivering measurable improvements such as 33% increase in sales conversions and 98% reduction in compliance violations within 60 days of implementation.

Pricing

AloAi Voice Analytics Pricing

Freemium

From $30

AloAi Voice Analytics offers Freemium pricing with plans starting from $30 per month .

VoiceOps Pricing

Contact for Pricing

VoiceOps offers Contact for Pricing pricing .

Features

AloAi Voice Analytics

Call Transcription: Automatic conversion of voice calls to searchable text
Sentiment Analysis: AI-powered detection of customer emotion and tone
Keyword Detection: Identification and tracking of important terms and phrases
Agent Monitoring: Performance tracking and quality assessment tools
CRM Integration: Seamless sync of call data and insights to CRM platforms
Custom Vocabulary: Support for industry-specific terminology
Call Scoring: Automated evaluation of call quality and performance
Trending Topics: AI-driven analysis of common discussion themes

VoiceOps

Custom AI Models: Captures company-specific expertise in days
Real-time Compliance Monitoring: 100% conversation coverage
Automated Coaching: Personalized feedback and training for sales teams
Market Intelligence: Extracts customer insights and emerging trends
Rapid Implementation: Complete deployment within 60 days
Performance Analytics: Tracks sales conversions and compliance metrics

Use Cases

AloAi Voice Analytics Use Cases

Call center quality assurance
Sales team performance monitoring
Customer sentiment tracking
Agent training and coaching
Compliance monitoring
Customer feedback analysis
Sales conversation optimization
Business intelligence gathering

VoiceOps Use Cases

Sales team performance optimization
Compliance risk management
Market trend analysis
Customer insight generation
Sales representative training
Quality assurance monitoring

FAQs

AloAi Voice Analytics FAQs

How many minutes of AI voice analytics are included in each plan?

The iPro plan includes 1000 minutes, uPro includes 5000 minutes, and xPro includes unlimited minutes of AI voice analytics.
What happens if I exceed the included voice analytics minutes?

Overage charges are 3.0¢/minute for iPro, 2.0¢/minute for uPro, while xPro has unlimited minutes.
Does the system integrate with CRM platforms?

Yes, the platform integrates with major CRM systems including HubSpot, Salesforce, Zoho, and Pipedrive, allowing for seamless data synchronization.

VoiceOps FAQs

How long does it take to see results with VoiceOps?

Companies can see measurable results within 60 days, including up to 33% increase in sales conversions, 20% improvement in marketing lead quality, and 98% reduction in compliance violations.
How does VoiceOps ensure accuracy in its analysis?

VoiceOps builds custom AI models based on company expertise, allows testing against company standards before deployment, and continuously evolves with the business to maintain accuracy.
What industries does VoiceOps serve?

VoiceOps serves various industries including education, financial services, and home services sectors.