voice of customer analysis platform - AI tools

VOC AI is an AI-powered customer service and analysis platform that combines chatbot capabilities with advanced review analysis tools, helping businesses automate customer support and gain valuable customer insights.

• Freemium
• API

Tagado enables data-driven organizations to leverage unstructured customer feedback and proactively convert them into a real-time understanding of customer perception. It offers a holistic solution to track and analyze customer feedback from various sources.

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VoiceOps is an AI-powered platform that analyzes customer calls to provide actionable intelligence for sales coaching, compliance monitoring, and market analysis, helping businesses optimize their customer interactions and drive growth.

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AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.

• Freemium
• From 30$

Workbounce is a Voice of Customer insights platform that uses AI to understand the "why" behind your KPIs. Integrate existing data and gain deep insights into your buyers' sentiments, concerns, and needs.

• Free Trial

Revuze is an AI-powered, 360° Voice of Customer platform transforming consumer feedback into actionable insights for marketing, product development, and eCommerce.

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AgentVoice is an AI-powered platform providing voice agents to automate inbound and outbound calls for tasks like lead qualification, appointment booking, and customer support. It offers seamless integration and customizable workflows via a no-code interface.

• Paid
• From 20$

Canonical Chat Voice provides enterprise-grade monitoring and analytics for Voice AI agents, helping businesses understand call journeys and identify failure points through real-time alerts.

• Freemium

Vocads uses generative voice AI to transform surveys, providing richer data and reducing the cost of qualitative surveys. Get real-time analysis and actionable insights.

• Free Trial
• From 99$

InteliConvo is an AI-powered speech analytics platform that analyzes customer conversations to improve sales, collections, customer experience, and compliance.

• Free Trial

Voicesense uses AI-powered voice analysis to predict behavior and provide insights for businesses, healthcare, HR, and social platforms. It transforms business processes and improves decision-making through acoustic analysis.

• Usage Based

VIER offers AI-powered solutions to analyze, assist, and automate customer service interactions across all channels. Improve customer experience and optimize business processes with VIER's cloud-based software.

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SurveySparrow is a VOC platform that helps businesses collect and analyze customer feedback to gain actionable insights and drive growth. It offers features like conversational surveys, reputation management, and AI-powered analytics.

• Freemium
• From 29$

NotifyVisitors is an AI-powered customer data platform (CDP) offering omnichannel marketing automation and conversion rate optimization tools to enhance customer experiences and drive growth.

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Loris is an AI platform that transforms customer service conversations into valuable data to improve quality, efficiency, and customer satisfaction.

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Valence AI provides emotion AI infrastructure to analyze human voices in conversations, enabling companies to understand customer feelings and improve interactions.

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VoiceLine is an AI-powered platform that helps field sales teams capture touchpoints, automate administrative tasks, and gain actionable insights, ultimately driving more revenue.

• Paid
• From 34$

Fonada is a comprehensive cloud telephony and CPaaS platform offering AI-enabled voice, SMS, and communication solutions for businesses. It provides IVR, cloud contact center, and AI-powered customer engagement tools with omnichannel integration capabilities.

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Dovetail is an AI-powered customer insights platform that transforms customer conversations, documents, and feedback into actionable insights through automated analysis and real-time collaboration.

• Freemium
• From 29$

Wootric is a customer experience management platform that collects feedback using NPS, CSAT, and CES surveys to help businesses improve retention, engagement, and advocacy.

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Insighto.ai is a comprehensive AI-powered communication platform offering multilingual chatbots and voice agents for customer support across multiple channels, including live chat, phone, SMS, Messenger, WhatsApp, and Instagram.

• Freemium
• From 24$

Four/Four specializes in extracting actionable insights from customer conversations, integrating seamlessly with CRM data for enhanced decision-making.

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• API

Voiceowl.ai provides India's first purpose-built Generative AI Contact Center for enterprises, using AI voice virtual agents to automate lead qualification, verification, and connection, accelerating sales and marketing.

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