wrangle.io - Alternatives & Competitors
AI-powered ticketing and workflows in Slack
Wrangle is an agentic ITSM platform that automates support ticketing and workflows directly within Slack, leveraging AI to deflect tickets, suggest responses, and provide insights.
Ranked by Relevance
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1
Ravenna Slack first help desk for internal operationsRavenna is an AI-powered, Slack-first help desk designed to streamline internal support for IT, HR, finance, and operations teams by automating tasks and managing tickets within familiar collaboration platforms.
- Contact for Pricing
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2
Thena The modern B2B ticketing platformThena is an AI-powered B2B ticketing platform designed to manage customer support and requests directly within Slack and other communication channels.
- Free Trial
- From 64$
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3
Unthread Agentic Service Management in SlackUnthread is an AI-powered service management platform that integrates with Slack to automate ticket tracking, prioritization, and resolution while providing omni-channel support capabilities.
- Paid
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4
MEJ Support AI The ultimate tool to manage your support tickets and keep your clients happyMEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.
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5
Enjo.AI Convert Slack conversations into Jira ticketsEnjo.AI is a GenAI copilot that integrates Jira with Slack, enabling users to create, manage, and resolve Jira tickets directly within Slack, leveraging AI for automated support and insights.
- Contact for Pricing
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6
incident.io All-in-one AI Incident Management Platform for Fast-Moving Teamsincident.io is an AI-powered incident management platform offering on-call scheduling, rapid response, and automated status updates, designed to support modern teams in minimizing downtime and improving resolution times.
- Freemium
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7
Mojo Helpdesk Simplify support. Resolve Faster.Mojo Helpdesk is an AI-powered helpdesk software that automates ticket management, provides intelligent routing, and offers a self-service knowledge base to reduce response times and improve customer support efficiency.
- Freemium
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8
Mint Service Desk A modern service desk with AI for companies that want moreMint Service Desk is an AI-powered ITSM platform that helps organizations manage tickets, assets, and service processes efficiently with built-in AI features for faster response times and reduced workload.
- Free Trial
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9
Easy-Tix Smart Helpdesk for Small BusinessesEasy-Tix is an AI-powered service desk solution designed to streamline customer support for small businesses with intelligent ticket management and seamless team collaboration.
- Freemium
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10
SysAid AI-Driven IT Service Management for Modern TeamsSysAid is an advanced IT service management (ITSM) platform powered by agentic AI, enabling organizations to automate repetitive IT tasks, accelerate issue resolution, and enhance productivity through AI-driven workflows and support.
- Contact for Pricing
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11
Skipper AI Turn Slack discussions into JIRA tickets instantly.Skipper AI instantly transforms Slack conversations into detailed Jira tickets using AI, streamlining workflow and reducing context switching.
- Free Trial
- From 50$
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12
Swarmica Helpdesk and Knowledge Management in One AI-Powered Solution for Support TeamsSwarmica is an AI-powered platform that combines helpdesk and knowledge management to streamline support operations, improve customer satisfaction, and reduce ticket volume through automation and intelligent workflows.
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13
ClearFeed The Next-Gen Support Platform on Slack & MS Teams Powered by AIClearFeed is an AI-powered support platform that integrates with Slack and MS Teams to streamline communication and help teams deliver faster resolutions through smart ticketing and workflow automation.
- Paid
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14
Troopr AI Copilots for Project Management and Service Desk AutomationTroopr offers AI assistants designed for enterprises to automate routine tasks and optimize processes for project management and customer/employee support, integrating seamlessly with Slack, Jira, and Confluence.
- Free Trial
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15
Resolve Automate and orchestrate IT operations to focus on business innovation, not backlogs.Resolve is an AI-driven IT automation and orchestration platform that uses AI agents like RITA and Jarvis to automate routine tasks, resolve incidents, and streamline workflows, helping enterprises reduce ticket volumes and enhance operational efficiency.
- Contact for Pricing
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16
ResQ Chat Ops Effortless Incident Management through Slack IntegrationResQ Chat Ops streamlines incident management by integrating with Slack for real-time collaboration, automated postmortems, and actionable insights, optimizing operational resilience for teams.
- Freemium
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17
Botler Your AI Assistant for SlackBotler is an AI assistant designed for Slack, enhancing team productivity and communication. It integrates seamlessly into workspaces for smart conversations, task management, and information retrieval.
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18
Waypoint AI Automate escalations from intake to resolutionWaypoint AI automates bug resolution, boosting support and engineering productivity by managing escalations with AI. It streamlines the process from intake to resolution, integrating with existing tools.
- Freemium
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19
Kribik Simplify communication with ITSM-ready support, change control, releases, reporting, and Git-linked delivery in one place.Kribik is a comprehensive AI-powered project management and help desk platform that integrates Git, ITSM features, and AI agents for streamlined workflows and cost-effective operations.
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20
Wolken Software AI-Driven ITSM and Customer Service Management PlatformWolken Software offers an AI-powered platform for IT service management and customer service, enabling enterprises to streamline workflows, automate tasks, and enhance customer satisfaction with advanced automation and intelligent insights.
- Contact for Pricing
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21
AI Sidekick Turn your team’s daily Q&A into actionable insightsAI Sidekick is an executive assistant that provides actionable insights from your team's daily Q&A. It helps prevent burnout, improve morale, and solve blockers faster.
- Free Trial
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22
QueryPal Resolve Instant Ticket Resolution for Customer Support TeamsQueryPal Resolve is an AI-powered customer support solution that provides instant ticket resolution by automatically generating referenced draft responses within Zendesk, Freshdesk, and Intercom platforms.
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23
Deflekt.ai Let your documents answer questions before they become ticketsDeflekt.ai is an AI-powered ticket deflection toolkit that automatically answers customer and employee questions using existing documentation, reducing support tickets by up to 50% across multiple communication channels.
- Freemium
- From 17$
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24
Patra Manage Jira with Natural Language in SlackPatra is an AI tool that enables users to manage Jira tickets directly within Slack using natural language commands, streamlining workflows and reducing context switching.
- Free Trial
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25
Atomicwork Smarter IT. Faster business.Atomicwork is an AI-first platform delivering agentic IT Service Management (ITSM) and Enterprise Service Management (ESM), featuring a Universal AI Agent to automate support and streamline workflows.
- Free Trial
- From 8$
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26
Userscom Keep your customer support efficient with zero clutter or chaos.Userscom is an AI-powered ticketing system designed to streamline customer support, improve response times, and enhance customer relationships.
- Freemium
- From 15$
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27
Jitbit Helpdesk Ticketing System for Customer Support TeamsJitbit Helpdesk is a customer support ticketing system focused on email, offering both SaaS and on-premises solutions. It utilizes AI to enhance productivity through automated responses and knowledge base integration.
- Freemium
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28
Deskflow Co-Pilot for your employee-facing teamsAI-powered employee support platform automating HR and IT helpdesk tasks through system integrations and intelligent ticket management
- Contact for Pricing
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29
Truffle Retain knowledge built up in Slack using AI & Your Team's Past ConversationsTruffle is an AI-powered tool that transforms Slack conversations into searchable documentation, automatically summarizing important discussions and providing instant answers to repeated questions.
- Paid
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30
Inline Help No-code AI-powered user assistanceInline Help is an AI-powered platform that provides proactive in-app support, boosting product adoption and reducing support tickets. It offers features like Explain This, Chatbot, and Tooltips.
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31
Supportbench The Support Platform for B2B CompaniesSupportbench is an AI-powered customer support platform designed for B2B companies, offering unified tools for ticketing, CRM, knowledge management, and workflow automation.
- Free Trial
- From 32$
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32
Siit Modern Service Desk for Streamlined Internal OperationsSiit is a service desk platform that helps companies manage internal requests and automate workflows, improving employee experience and operational efficiency.
- Paid
- From 23$
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33
InvGate Streamline IT Service Management and Asset Lifecycle with AIInvGate is an AI-enabled IT management platform designed to optimize service operations, IT spend, and asset lifecycle management for modern organizations.
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34
Leena AI Agentic AI for Enterprise Ticket ReductionLeena AI is a Gen AI agent designed for enterprises to significantly reduce IT, HR, and Finance tickets, guaranteeing 70% self-service.
- Contact for Pricing
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35
SympoQ Online Help Desk Software for Agile Customer SupportSympoQ is an AI-powered online help desk software designed for agile teams, offering omnichannel support, automation, and collaborative features to enhance customer service.
- Free Trial
- From 10$
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36
Chatasist Supercharge Your Customer SupportChatasist is an AI-powered customer support platform that centralizes conversations, automates responses, and provides smart tools for growing teams to handle customer interactions efficiently.
- Freemium
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37
AnsweriQ Transform your customer service with AIAnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.
- Contact for Pricing
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38
UseResponse AI-powered Customer Support Suite for Unified Multichannel ServiceUseResponse is a scalable customer service platform that leverages AI to automate support workflows, streamline multichannel interactions, and provide advanced analytics for improved customer experience.
- Paid
- From 49$
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39
Swifteq Automated Zendesk Workflows and AI-Powered Support ToolsSwifteq offers a suite of automation, help center, and agent-assist apps for Zendesk, streamlining customer service operations and enhancing team productivity with AI-driven solutions.
- Contact for Pricing
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40
Question Base Automate answering repetitive questions in Slack.Question Base is an AI-powered autoresponder tool designed for Slack that efficiently handles and automates answers to repetitive questions.
- Paid
- From 50$
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41
AIssist.io Digital Employee to Elevate your Sales, Service and SuccessAIssist.io is a multi-agent AI platform that automates 70%+ of business workload by providing human-like service integration within agent platforms like Zendesk, Intercom, and Hubspot.
- Usage Based
- From 49$
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42
IrisAgent Automate Customer Support with AIIrisAgent is an AI-powered customer support automation platform that resolves tickets and chats, automates operations, and provides real-time sentiment analysis.
- Freemium
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43
Support.cc Manage Support Requests for Timely Customer Query ResolutionSupport.cc is a comprehensive help desk software designed to manage support requests efficiently, ensuring timely resolution of customer queries through ticket management, automation, and knowledge base features.
- Free Trial
- From 15$
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44
UserSupport AI Instant AI-powered support for any websiteUserSupport AI provides real-time AI-powered customer support for any website, offering instant troubleshooting guidance and expert assistance without waiting for official support.
- Freemium
- From 9$
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45
Sirportly Powerful Help Desk Software for Enhanced Customer SupportSirportly is a comprehensive help desk platform that streamlines customer support workflows by consolidating all communications and automating repetitive tasks. Its intuitive interface ensures efficient ticket management and collaboration among support teams.
- Paid
- From 36$
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46
PageWise AI Instant Insight into Your Confluence DataPageWise AI integrates seamlessly with Slack and Confluence, transforming corporate knowledge bases into intuitive AI-powered conversations. Boost communication and reduce repetitive queries effortlessly.
- Paid
- From 69$
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