customer feedback automation platform - AI tools

An AI-powered platform that collects, analyzes, and prioritizes customer feedback from 125+ sources, offering automated insights, surveys, and real-time monitoring for product and CX teams.

• Free Trial

Qualli is an AI-powered feedback management platform that combines survey tools with automated feedback analysis, helping businesses collect and organize customer insights across multiple channels.

• Freemium
• From 199$

Unwrap.ai is an AI-powered platform that analyzes and consolidates unstructured customer feedback to deliver actionable insights for product teams.

• Paid
• From 1180$

Portals.co is an AI-powered customer feedback platform that uses intelligent popups and forms to collect and analyze user feedback, simulating personalized customer interviews.

• Free Trial
• From 30$

Feedback Navigator is an AI-powered platform that analyzes customer feedback from multiple sources to extract valuable insights, sentiments, and customer requests through advanced language processing.

• Freemium
• From 15$

Rargus is an AI-powered platform that transforms customer feedback from multiple channels into actionable insights, helping businesses build better products and improve customer satisfaction.

• Freemium
• From 499$

Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

• Paid
• From 400$

Convas is a customer feedback management platform that helps SaaS companies and startups gather, organize, and prioritize customer feedback to build better products and maintain stronger customer relationships.

• Freemium
• From 15$

Zefi is an AI-powered platform that automatically unifies, categorizes, and analyzes user feedback across multiple channels to inform product decisions and improve customer experience.

• Contact for Pricing

Octoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.

• Contact for Pricing

Lancey is an AI-powered product management platform that transforms unstructured product feedback into actionable insights, helping teams build successful products through automated data processing and analysis.

• Paid
• From 500$

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

Pulse Hero is a feedback management platform that helps SaaS businesses collect and track user feedback, reviews, and testimonials automatically. It enables companies to measure user satisfaction and gather social proof while identifying areas for improvement.

• Freemium
• From 29$

RealFeedback is an AI-powered chatbot solution that helps businesses collect and analyze user feedback through natural conversations, providing actionable insights and satisfaction tracking to improve user experiences.

• Freemium
• From 29$

Monterey AI (now Reforge Insight Analytics) enables product teams to gain actionable customer insights by aggregating and analyzing feedback. It integrates with existing tools for seamless workflow integration.

• Contact for Pricing

Eclipse AI is a comprehensive AI-powered customer feedback analytics platform that unifies feedback from multiple sources and generates actionable insights for improved customer experience.

• Freemium
• From 171$

YOMO AI is a comprehensive platform that helps product teams gather customer feedback, conduct user research, and generate AI-powered insights to build better products. It combines feedback management, research organization, and collaborative tools in one solution.

• Contact for Pricing

ThumbsUp is a comprehensive feedback management platform that helps businesses collect, analyze, and act on user feedback using AI-powered insights, sentiment analysis, and keyword trend tracking.

• Freemium
• From 39$

TalkbackAi is a Chrome browser extension that automates customer review responses with AI-powered, personalized replies while maintaining your brand voice and style.

• Freemium
• From 5$

Answer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.

• Freemium
• From 19$

Mindlake.ai is an AI-powered platform that automatically organizes and analyzes customer conversation data across multiple channels, providing insights on trends, sentiment, and churn prediction.

• Contact for Pricing

Velaris is an AI-powered customer success platform that helps teams understand customers, streamline operations, and automate manual work through analytics, success plans, collaboration tools, and automations.

• Contact for Pricing

VOC AI is an AI-powered customer service and analysis platform that combines chatbot capabilities with advanced review analysis tools, helping businesses automate customer support and gain valuable customer insights.

• Freemium
• API

FidForward is an AI-powered performance management platform that automates employee feedback collection, generates performance reviews, and tracks objectives while ensuring employee privacy and data security.

• Paid
• From 5$