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Canny
Build Better Products with Customer Feedback

What is Canny?

Canny is a comprehensive customer feedback management platform designed to help businesses build better products. It provides a centralized location to gather, analyze, and organize feedback, enabling teams to uncover valuable insights and make data-driven product decisions.

With Canny, companies can prioritize feature requests, create roadmaps, and share updates with their users, fostering a strong community around their products. Its powerful features and integrations streamline the entire feedback loop, from collection to implementation, ensuring that valuable customer input directly influences product development.

Features

  • Collect Feedback: Gather, analyze, and organize feedback in a centralized location.
  • Analyze Feedback: Uncover valuable customer insights to make better product decisions.
  • Prioritize Requests: Develop formulas to automatically score feedback and feature requests.
  • Build Roadmaps: Create public or private roadmaps to keep everyone updated on your progress.
  • Share Updates: Build a public changelog to keep your audience informed and engaged.
  • Autopilot: Automatically capture customer feedback from conversations.
  • Feedback Discovery: Automatically capture and deduplicate customer feedback.
  • Smart Replies: Respond to feedback with clarifying questions.
  • Comment Summaries: Instantly recap lengthy feedback threads.

Use Cases

  • Feature Request Management
  • Idea Management
  • Internal Feedback
  • Product Management
  • Sales Documentation
  • Public Roadmap
  • Bug Tracking
  • Enterprise Feedback
  • Customer Feedback

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