Canny - Build Better Products with Customer Feedback

Canny Build Better Products with Customer Feedback

What is Canny?

Canny is a comprehensive customer feedback management platform designed to help businesses build better products. It provides a centralized location to gather, analyze, and organize feedback, enabling teams to uncover valuable insights and make data-driven product decisions.

With Canny, companies can prioritize feature requests, create roadmaps, and share updates with their users, fostering a strong community around their products. Its powerful features and integrations streamline the entire feedback loop, from collection to implementation, ensuring that valuable customer input directly influences product development.

Features

Collect Feedback: Gather, analyze, and organize feedback in a centralized location.
Analyze Feedback: Uncover valuable customer insights to make better product decisions.
Prioritize Requests: Develop formulas to automatically score feedback and feature requests.
Build Roadmaps: Create public or private roadmaps to keep everyone updated on your progress.
Share Updates: Build a public changelog to keep your audience informed and engaged.
Autopilot: Automatically capture customer feedback from conversations.
Feedback Discovery: Automatically capture and deduplicate customer feedback.
Smart Replies: Respond to feedback with clarifying questions.
Comment Summaries: Instantly recap lengthy feedback threads.

Use Cases

Feature Request Management
Idea Management
Internal Feedback
Product Management
Sales Documentation
Public Roadmap
Bug Tracking
Enterprise Feedback
Customer Feedback

FAQs

What kind of discounts does Canny offer?

Canny offers discounts for startups, annual plans, healthcare companies, non-profits, and education institutions.