customer feedback management software - AI tools

Convas is a customer feedback management platform that helps SaaS companies and startups gather, organize, and prioritize customer feedback to build better products and maintain stronger customer relationships.

• Freemium
• From 15$

FirstSaaS allows businesses to easily create feedback forms and collect customer insights to improve their products. It offers a streamlined way to gather and manage user feedback.

• Paid
• From 19$

ThumbsUp is a comprehensive feedback management platform that helps businesses collect, analyze, and act on user feedback using AI-powered insights, sentiment analysis, and keyword trend tracking.

• Freemium
• From 39$

Zefi is an AI-powered platform that automatically unifies, categorizes, and analyzes user feedback across multiple channels to inform product decisions and improve customer experience.

• Contact for Pricing

Qualli is an AI-powered feedback management platform that combines survey tools with automated feedback analysis, helping businesses collect and organize customer insights across multiple channels.

• Freemium
• From 199$

Enterpret is a customer feedback intelligence platform that automatically unifies and categorizes feedback to capture the Voice of the Customer, helping companies build products customers love and drive revenue.

• Contact for Pricing

Feedback Rivers is a customer feedback platform that combines all your feedback sources. Analyze and act on feedback to improve your product and customer experience.

• Paid
• From 49$

An AI-powered platform that collects, analyzes, and prioritizes customer feedback from 125+ sources, offering automated insights, surveys, and real-time monitoring for product and CX teams.

• Free Trial

Unwrap.ai is an AI-powered platform that analyzes and consolidates unstructured customer feedback to deliver actionable insights for product teams.

• Paid
• From 1180$

Survicate is a customer feedback platform that enables businesses to collect and analyze feedback across the entire customer journey. It offers AI-powered analysis and integrates with various tools.

• Freemium
• From 99$

Painboard uses AI to analyze qualitative customer feedback, build a taxonomy of themes, and surface detailed insights. It centralizes feedback, quantifies data, and enables data-driven product decisions.

• Contact for Pricing

Feedback Navigator is an AI-powered platform that analyzes customer feedback from multiple sources to extract valuable insights, sentiments, and customer requests through advanced language processing.

• Freemium
• From 15$

Chattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.

• Contact for Pricing

Rargus is an AI-powered platform that transforms customer feedback from multiple channels into actionable insights, helping businesses build better products and improve customer satisfaction.

• Freemium
• From 499$

Monterey AI (now Reforge Insight Analytics) enables product teams to gain actionable customer insights by aggregating and analyzing feedback. It integrates with existing tools for seamless workflow integration.

• Contact for Pricing

Mindlake.ai is an AI-powered platform that automatically organizes and analyzes customer conversation data across multiple channels, providing insights on trends, sentiment, and churn prediction.

• Contact for Pricing

Thematic is an AI-powered platform that analyzes open-ended text feedback, transforming it into actionable insights to improve customer experience and drive business growth.

• Free Trial

Pulse Hero is a feedback management platform that helps SaaS businesses collect and track user feedback, reviews, and testimonials automatically. It enables companies to measure user satisfaction and gather social proof while identifying areas for improvement.

• Freemium
• From 29$

FeedLens is an AI-powered app review management platform that helps teams extract insights, automatically respond to reviews, and analyze user feedback from mobile app stores. It offers comprehensive analytics and competitor tracking capabilities.

• Freemium
• From 30$

Kraftful is an AI-powered platform that analyzes user feedback from multiple sources to provide actionable product insights, featuring patent-pending hallucination detection technology and multilingual support.

• Freemium
• From 15$

Lancey is an AI-powered product management platform that transforms unstructured product feedback into actionable insights, helping teams build successful products through automated data processing and analysis.

• Paid
• From 500$

Feedbuck is an AI-powered user feedback collection tool that instantly generates feedback widgets and questions tailored to your business needs. Collect valuable user insights for MVPs, product-market fit, pricing, and usability.

• Other

Octoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.

• Contact for Pricing

Portals.co is an AI-powered customer feedback platform that uses intelligent popups and forms to collect and analyze user feedback, simulating personalized customer interviews.

• Free Trial
• From 30$

Feedby is an AI-powered tool that analyzes YouTube comment sections to extract valuable user feedback, questions, and bug reports, delivering filtered insights directly to your inbox.

• Usage Based
• From 1$

Eclipse AI is a comprehensive AI-powered customer feedback analytics platform that unifies feedback from multiple sources and generates actionable insights for improved customer experience.

• Freemium
• From 171$

Cynthia AI helps you understand your customer feedback, tickets, and other qualitative data at scale. Uncover actionable insights within seconds to accelerate your product research.

• Free Trial
• From 25$

RealFeedback is an AI-powered chatbot solution that helps businesses collect and analyze user feedback through natural conversations, providing actionable insights and satisfaction tracking to improve user experiences.

• Freemium
• From 29$

YOMO AI is a comprehensive platform that helps product teams gather customer feedback, conduct user research, and generate AI-powered insights to build better products. It combines feedback management, research organization, and collaborative tools in one solution.

• Contact for Pricing

feedAIback uses AI-driven conversations to gather user feedback, providing deep insights to improve products, reduce churn, and accelerate growth.

• Freemium