What is Feedback Rivers?
Feedback Rivers is an efficient way to gather and analyze what your customers say about your company or product and display it in a way that's pleasant to browse and understand.
The platform integrates with all your existing tools, including customer service tools, NPS tools, user feedback tools, app reviews, review aggregators, and survey tools. All feedback is forwarded to Slack channels, making it visible and transparent to your team in one place. Feedback Rivers also utilizes AI to provide insights into customer feedback, tracking product performance over time.
Features
- Integration with existing tools: Connects with customer service tools, NPS tools, user feedback tools, app reviews, review aggregators, and survey tools.
- Centralized Feedback: Forwards all feedback to Slack channels for team visibility.
- AI-powered feedback insights: Understand what your customers are saying about your product and track feedback performance.
- Powerful Integrations: Integrates with tools the user already uses without need for coding.
- Analyze feedback with AI: Understands product performance over time.
Use Cases
- Centralizing customer feedback from multiple sources.
- Improving product development based on customer input.
- Enhancing customer experience through feedback analysis.
- Making customer feedback visible and actionable across teams.
- Tracking product performance based on customer feedback trends.
FAQs
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Can I get a refund after I start using the product?
Refunds are available within the first paid month after account activation. After this period we do not offer refunds. -
Do you have annual plans?
If you are interested in an annual plan you can contact us and we'll make you a discount. This is applicable to all plans. -
Where does data reside and is it secure?
Our servers are located in the EU and we are GDPR compliant. We take security very seriously and have implemented a number of measures to ensure your data is safe.
