Top AI tools for Customer Service Agent

Cobbai provides AI agents designed to enhance customer service operations by automating interactions, empowering support teams, and providing actionable insights.

• Paid
• From 427$

EvantoDesk is a customer-centric help desk platform designed to streamline team collaboration and speed up the processing of customer emails without relying on ticket numbers or customer portals.

• Paid

Localphone provides affordable international calling services from mobile phones, landlines, or computers, with rates starting from 0.3¢ per minute and no contracts required.

• Freemium

Heymarket is a business texting platform that empowers teams to engage with customers, leads, and employees through shared inboxes and multiple messaging channels.

• Paid
• From 49$

GoDeskless is an AI-powered field service management platform that streamlines operations with real-time GPS tracking, smart scheduling, and seamless communication between customers and field agents.

• Paid
• From 39$

Shipthis is an AI-powered freight forwarding platform that replaces legacy systems with a unified cloud-based solution, delivering real-time visibility, automated workflows, and seamless customer engagement for logistics operations.

• Freemium
• From 89$

Kait is an AI-powered conversational platform that connects businesses with customers across multiple social media and messaging channels. It offers chatbot automation, order processing, and a unified inbox for efficient communication.

• Free Trial

GPTfy is an AI-powered solution for Salesforce that enhances sales, service, and business operations through automation, voice notes logging, and intelligent data processing.

• Paid
• From 20$

FlysAir is a comprehensive travel platform connecting users with expert travel agents, airline contact information, and hotel listings to plan personalized trips efficiently.

• Other

Dingtone is an AI-powered app providing a second phone number for cheap international calls and texts via WiFi, with features like voicemail and call blocking.

• Other

NewRA is a cloud-based platform that enables enterprises to build and deploy AI-powered chatbots using their own data and information sets, offering seamless integration and personalized applications.

• Free Trial
• From 39$

TextMe is a free texting app offering unlimited texts, calls, and picture messaging to phones in the US, Canada, and 40 other countries, with real phone numbers accessible across devices.

• Free

Voho provides scalable AI voice agents designed to automate inbound and outbound business phone calls, handling customer service, lead qualification, and appointment booking.

• Freemium

FlyMSG is a personal AI writing assistant and text expander that helps users save time and increase productivity by automating repetitive typing tasks and enhancing communication.

• Freemium
• From 3$

Zimply provides AI assistants designed to automate repetitive business tasks across departments like finance, sales, HR, and operations. Hire digital colleagues to handle processes such as accounting, order management, and lead generation.

• Paid
• From 2150$

Omnichat is an AI-powered omnichannel customer experience platform designed to unify customer interactions across channels like WhatsApp, Facebook Messenger, Instagram, and LINE. It helps businesses enhance marketing, sales, and support through intelligent automation and personalized engagement.

• Contact for Pricing

ClearTouch offers a comprehensive cloud-based contact center platform, leveraging AI-driven analytics, omnichannel experiences, smart workforce engagement, and advanced automations to enhance customer interactions and agent productivity.

• Usage Based

Pigro is an AI-powered search engine that simplifies finding precise answers within your organization's knowledge base, boosting productivity and saving time.

• Contact for Pricing

DandyDialer is a telemarketing dialer platform that simplifies campaign management with unlimited calls, contacts, lists, and agents, requiring users to bring their own SIP provider like Twilio or Telnyx.

• Paid
• From 99$

iAdvize provides AI-powered conversational commerce solutions for e-commerce brands, offering AI shopping assistants and agent copilots to improve product discovery, increase conversions, and enhance customer experience.

• Freemium
• From 290$

Symphony provides Voice AI simulations for employee training, allowing users to practice real-world scenarios on demand to improve skills without impacting customers.

• Contact for Pricing

Call2Friends is a web-based VoIP service offering high-quality, low-cost international calls to mobile and landline numbers directly from browsers and mobile apps with premium routes and no hidden fees.

• Freemium

American Voice Mail provides cloud-based voicemail, fax, and virtual phone number services for businesses, enabling remote work with features like auto attendants, toll-free numbers, and email fax integration.

• Paid
• From 8$

JivoChat is a comprehensive communication platform that helps businesses connect with customers through live chat, social media, messengers, and phone calls. Improve customer support and increase sales with its integrated communication tools.

• Freemium
• From 19$

Gallabox is an AI-powered messaging and automation platform that helps businesses capture, qualify, and convert leads on WhatsApp.

• Paid
• From 23$

CXAssist is an AI-powered email assistant that automatically generates personalized responses based on trained data, helping businesses save time and increase customer satisfaction.

• Freemium
• From 34$

TrackTheParcel is a universal parcel tracking tool that consolidates tracking from multiple carriers like USPS, UPS, FedEx, DHL, and more, allowing users to monitor package status and location without visiting individual carrier websites.

• Free

AlphaChat is a Conversational AI platform designed to automate customer service. It offers intelligent self-service, multilingual support, and quick setup for increased efficiency and customer satisfaction.

• Paid
• From 399$

Yobi is an AI platform that enhances human capabilities, streamlining operations and improving team collaboration to boost business growth. It integrates with existing workflows, automates tasks, and provides insights to enhance productivity.

• Free Trial
• From 30$

TheLoops is an AI-powered platform designed to enhance CX operations by empowering teams, containing costs, and delivering measurable business outcomes.

• Contact for Pricing

Yula uses AI to automatically answer up to 80% of customer emails, providing precise responses tailored to your e-commerce brand identity, saving time and money.

• Paid
• From 27$

COGNOS is a private and secure AI agent designed to streamline workflows, accelerate decision-making, and boost team productivity by providing instant, reliable answers from your organizational data.

• Paid

Chat Support Work from Home provides an intuitive platform with advanced communication tools for managing customer support, technical assistance, and multiple tickets from home, enhancing productivity and work-life balance.

• Other

CommBox is an AI-driven customer communication platform offering omnichannel engagement, automated workflows, and generative AI tools to enhance customer service and agent productivity.

• Contact for Pricing

ChatGPT2Help is a Chrome extension providing instant AI assistance for content writing, copy editing, and virtual assistant tasks directly within the browser.

• Other

Lucidworks offers a comprehensive search and discovery platform, utilizing AI and machine learning to enhance customer, employee, and digital experiences.

• Contact for Pricing

Engati is a Conversational AI platform powered by eSenseGPT, offering Gen-AI powered Chatbots, Live chat, and more to enhance customer experiences and drive business growth.

• Free Trial

Rulebase provides fintech customer service teams with an AI co-pilot for real-time agent support, automated QA, and compliance monitoring across all interactions.

• Contact for Pricing

ThisNumber.com is a free tool for searching international phone numbers from over 200 countries, providing details like country of origin, carrier, line type, and more, with additional owner information for U.S. numbers.

• Free

wisello uses generative AI to provide a personalized shopping experience, boosting sales and improving conversion rates for online stores. It acts as a conversational sales agent, guiding customers to informed purchases.

• Free Trial

ChatLabs is an all-in-one AI platform that provides access to multiple leading AI models including GPT-4, Claude, Gemini, and more for writing, coding, learning, and content creation, with features like AI assistants, image generation, and web search capabilities.

• Paid
• From 30$

SALES INFINITY is a comprehensive CRM platform designed for telesales and sales teams, automating tasks, managing leads, and improving customer engagement.

• Contact for Pricing

Arch.ai is an AI-powered email assistant that helps users craft personalized, professional emails quickly and efficiently.

• Freemium

Reverse Lookup is a free AI-powered app for identifying unknown callers quickly and accurately, helping users avoid spam and scams with fast, reliable results.

• Free

Yala leverages AI to enhance online sales through automated WhatsApp interactions, providing 24/7 customer service and personalized sales experiences.

• Contact for Pricing

Genux AI empowers businesses to enhance customer experiences through customizable AI agents that handle inquiries, schedule appointments, and collect lead data 24/7.

• Free Trial
• From 99$

Calabrio ONE is a unified cloud-based suite using AI to optimize workforce management, quality assurance, and customer engagement in contact centers.

• Contact for Pricing

Centus is an AI-powered localization platform that automates and manages entire translation workflows, helping businesses shorten time to market and optimize content localization budgets.

• Free Trial

Athena AI enhances productivity by enabling teams to interact with company data and receive accurate, referenced answers. It supports various file formats and integrates with existing workflows for secure, efficient information retrieval.

• Free Trial
• From 99$

CyanGate provides Digital Asset Management (DAM) and Salesforce solutions with AI-powered automation, integration, and workflow optimization for businesses across various industries.

• Contact for Pricing