Top AI tools for Customer Service Agent

iAdvize provides AI-powered conversational commerce solutions for e-commerce brands, offering AI shopping assistants and agent copilots to improve product discovery, increase conversions, and enhance customer experience.

• Freemium
• From 290$

Prodigal is an AI-powered platform designed for loan servicing and collections in consumer finance, automating operations and providing actionable insights to increase payments and agent effectiveness.

• Contact for Pricing

ClearTouch offers a comprehensive cloud-based contact center platform, leveraging AI-driven analytics, omnichannel experiences, smart workforce engagement, and advanced automations to enhance customer interactions and agent productivity.

• Usage Based

Localphone provides affordable international calling services from mobile phones, landlines, or computers, with rates starting from 0.3¢ per minute and no contracts required.

• Freemium

Kait is an AI-powered conversational platform that connects businesses with customers across multiple social media and messaging channels. It offers chatbot automation, order processing, and a unified inbox for efficient communication.

• Free Trial

ChatLabs is an all-in-one AI platform that provides access to multiple leading AI models including GPT-4, Claude, Gemini, and more for writing, coding, learning, and content creation, with features like AI assistants, image generation, and web search capabilities.

• Paid
• From 30$

TheLoops is an AI-powered platform designed to enhance CX operations by empowering teams, containing costs, and delivering measurable business outcomes.

• Contact for Pricing

Agile CRM is an all-in-one CRM software offering sales enablement, marketing automation, and customer service capabilities. It's a cloud-based SaaS solution designed for small and medium-sized businesses.

• Freemium
• From 9$

Harmonix enhances your existing CRM or ERP system, making it more intuitive and efficient for your team. It integrates communication channels, leverages AI, and automates tasks to improve productivity.

• Contact for Pricing

WADeck is an AI-powered WhatsApp CRM Chrome extension that combines ChatGPT integration with advanced conversation management features to streamline business communications and automate customer interactions.

• Freemium

Yala leverages AI to enhance online sales through automated WhatsApp interactions, providing 24/7 customer service and personalized sales experiences.

• Contact for Pricing

Pigro is an AI-powered search engine that simplifies finding precise answers within your organization's knowledge base, boosting productivity and saving time.

• Contact for Pricing

Reply AI is an AI-powered email writing assistant that integrates with Gmail and Outlook, helping users compose professional emails faster using GPT-4 technology.

• Free Trial

AlphaChat is a Conversational AI platform designed to automate customer service. It offers intelligent self-service, multilingual support, and quick setup for increased efficiency and customer satisfaction.

• Paid
• From 399$

Lucidworks offers a comprehensive search and discovery platform, utilizing AI and machine learning to enhance customer, employee, and digital experiences.

• Contact for Pricing

Call2Friends is a web-based VoIP service offering high-quality, low-cost international calls to mobile and landline numbers directly from browsers and mobile apps with premium routes and no hidden fees.

• Freemium

Cobbai provides AI agents designed to enhance customer service operations by automating interactions, empowering support teams, and providing actionable insights.

• Paid
• From 427$

CommBox is an AI-driven customer communication platform offering omnichannel engagement, automated workflows, and generative AI tools to enhance customer service and agent productivity.

• Contact for Pricing

Dingtone is an AI-powered app providing a second phone number for cheap international calls and texts via WiFi, with features like voicemail and call blocking.

• Other

Voho provides scalable AI voice agents designed to automate inbound and outbound business phone calls, handling customer service, lead qualification, and appointment booking.

• Freemium

wisello uses generative AI to provide a personalized shopping experience, boosting sales and improving conversion rates for online stores. It acts as a conversational sales agent, guiding customers to informed purchases.

• Free Trial

ActivEngage is a live messaging service that provides 100% people-powered conversations to deliver high-conversion results for dealerships.

• Contact for Pricing

Mailbutler is a comprehensive email extension that enhances Apple Mail, Gmail, and Outlook with productivity features including email tracking, smart scheduling, and AI-powered assistance.

• Freemium
• From 5$

NewRA is a cloud-based platform that enables enterprises to build and deploy AI-powered chatbots using their own data and information sets, offering seamless integration and personalized applications.

• Free Trial
• From 39$

FlyMSG is a personal AI writing assistant and text expander that helps users save time and increase productivity by automating repetitive typing tasks and enhancing communication.

• Freemium
• From 3$

BotStacks offers a comprehensive platform for designing, deploying, and optimizing AI chatbots, empowering users with easy integration and scalable solutions.

• Freemium
• From 23$
• API

Shipthis is an AI-powered freight forwarding platform that replaces legacy systems with a unified cloud-based solution, delivering real-time visibility, automated workflows, and seamless customer engagement for logistics operations.

• Freemium
• From 89$

GPTfy is an AI-powered solution for Salesforce that enhances sales, service, and business operations through automation, voice notes logging, and intelligent data processing.

• Paid
• From 20$

AvAIO is an all-in-one, cloud-based aviation software solution that integrates reservations, operations, and management into a single platform, designed to streamline workflows, enhance safety, and reduce costs for airlines of all sizes.

• Contact for Pricing

AI For Work provides a comprehensive library of ChatGPT prompts and resources tailored for professionals across various departments. Enhance productivity and streamline workflows with advanced AI tools.

• Free

Athena AI enhances productivity by enabling teams to interact with company data and receive accurate, referenced answers. It supports various file formats and integrates with existing workflows for secure, efficient information retrieval.

• Free Trial
• From 99$

Helpy offers secure, multi-channel customer support software, available as both self-hosted and on-demand SaaS solutions, emphasizing data privacy and control.

• Freemium
• From 40$

CyanGate provides Digital Asset Management (DAM) and Salesforce solutions with AI-powered automation, integration, and workflow optimization for businesses across various industries.

• Contact for Pricing

RocketPhone is an AI-powered voice platform designed to enhance sales and customer service team performance through smart automation and seamless CRM integration. It offers real-time insights, call transcription, and automated workflows to reduce admin tasks.

• Paid
• From 30$

ThisNumber.com is a free tool for searching international phone numbers from over 200 countries, providing details like country of origin, carrier, line type, and more, with additional owner information for U.S. numbers.

• Free

Tactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.

• Freemium

ChatGPT2Help is a Chrome extension providing instant AI assistance for content writing, copy editing, and virtual assistant tasks directly within the browser.

• Other

SALES INFINITY is a comprehensive CRM platform designed for telesales and sales teams, automating tasks, managing leads, and improving customer engagement.

• Contact for Pricing

WhautoChat is an AI-powered omnichannel automation platform that helps businesses automate conversations across multiple messaging channels including WhatsApp, Instagram, Messenger, Telegram, and Live Chat.

• Freemium
• From 29$

Calabrio ONE is a unified cloud-based suite using AI to optimize workforce management, quality assurance, and customer engagement in contact centers.

• Contact for Pricing

Heymarket is a business texting platform that empowers teams to engage with customers, leads, and employees through shared inboxes and multiple messaging channels.

• Paid
• From 49$

TrackTheParcel is a universal parcel tracking tool that consolidates tracking from multiple carriers like USPS, UPS, FedEx, DHL, and more, allowing users to monitor package status and location without visiting individual carrier websites.

• Free

Livepro is an AI-powered knowledge management platform designed specifically for contact centers, delivering accurate answers through AI-assisted search and integrations to improve customer satisfaction and agent efficiency.

• Contact for Pricing

Gallabox is an AI-powered messaging and automation platform that helps businesses capture, qualify, and convert leads on WhatsApp.

• Paid
• From 23$

Webex AI enhances customer and employee experiences using an advanced generative AI platform for improved interactions, informed decisions, and amplified productivity.

• Freemium

Reverse Lookup is a free AI-powered app for identifying unknown callers quickly and accurately, helping users avoid spam and scams with fast, reliable results.

• Free

EvantoDesk is a customer-centric help desk platform designed to streamline team collaboration and speed up the processing of customer emails without relying on ticket numbers or customer portals.

• Paid

TextMe is a free texting app offering unlimited texts, calls, and picture messaging to phones in the US, Canada, and 40 other countries, with real phone numbers accessible across devices.

• Free

DandyDialer is a telemarketing dialer platform that simplifies campaign management with unlimited calls, contacts, lists, and agents, requiring users to bring their own SIP provider like Twilio or Telnyx.

• Paid
• From 99$

Quicktext offers Velma, an AI hotel chatbot and virtual assistant, designed to increase direct sales, automate customer service in 37 languages, and optimize hotel operations through AI and big data analysis.

• Paid
• From 299$