Top AI tools for Customer Service Agent

Athena AI enhances productivity by enabling teams to interact with company data and receive accurate, referenced answers. It supports various file formats and integrates with existing workflows for secure, efficient information retrieval.

• Free Trial
• From 99$

ClearTouch offers a comprehensive cloud-based contact center platform, leveraging AI-driven analytics, omnichannel experiences, smart workforce engagement, and advanced automations to enhance customer interactions and agent productivity.

• Usage Based

FlyMSG is a personal AI writing assistant and text expander that helps users save time and increase productivity by automating repetitive typing tasks and enhancing communication.

• Freemium
• From 3$

JivoChat is a comprehensive communication platform that helps businesses connect with customers through live chat, social media, messengers, and phone calls. Improve customer support and increase sales with its integrated communication tools.

• Freemium
• From 19$

Kait is an AI-powered conversational platform that connects businesses with customers across multiple social media and messaging channels. It offers chatbot automation, order processing, and a unified inbox for efficient communication.

• Free Trial

Sensely offers an AI-powered conversational platform to improve member experience, enhance brand preference, and influence behavior in the healthcare sector.

• Contact for Pricing

wisello uses generative AI to provide a personalized shopping experience, boosting sales and improving conversion rates for online stores. It acts as a conversational sales agent, guiding customers to informed purchases.

• Free Trial

ChatGPT2Help is a Chrome extension providing instant AI assistance for content writing, copy editing, and virtual assistant tasks directly within the browser.

• Other

Yala leverages AI to enhance online sales through automated WhatsApp interactions, providing 24/7 customer service and personalized sales experiences.

• Contact for Pricing

Lucidworks offers a comprehensive search and discovery platform, utilizing AI and machine learning to enhance customer, employee, and digital experiences.

• Contact for Pricing

Symphony provides Voice AI simulations for employee training, allowing users to practice real-world scenarios on demand to improve skills without impacting customers.

• Contact for Pricing

Calabrio ONE is a unified cloud-based suite using AI to optimize workforce management, quality assurance, and customer engagement in contact centers.

• Contact for Pricing

Reply AI is an AI-powered email writing assistant that integrates with Gmail and Outlook, helping users compose professional emails faster using GPT-4 technology.

• Free Trial

Zimply provides AI assistants designed to automate repetitive business tasks across departments like finance, sales, HR, and operations. Hire digital colleagues to handle processes such as accounting, order management, and lead generation.

• Paid
• From 2150$

Hi Chat Assistant is an AI-powered sales chatbot solution designed to increase leads, automate customer service, and enhance marketing strategies. It offers 24/7 availability and integrates with multiple channels.

• Free Trial

CommBox is an AI-driven customer communication platform offering omnichannel engagement, automated workflows, and generative AI tools to enhance customer service and agent productivity.

• Contact for Pricing

RocketPhone is an AI-powered voice platform designed to enhance sales and customer service team performance through smart automation and seamless CRM integration. It offers real-time insights, call transcription, and automated workflows to reduce admin tasks.

• Paid
• From 30$

Pigro is an AI-powered search engine that simplifies finding precise answers within your organization's knowledge base, boosting productivity and saving time.

• Contact for Pricing

GPTfy is an AI-powered solution for Salesforce that enhances sales, service, and business operations through automation, voice notes logging, and intelligent data processing.

• Paid
• From 20$

Engati is a Conversational AI platform powered by eSenseGPT, offering Gen-AI powered Chatbots, Live chat, and more to enhance customer experiences and drive business growth.

• Free Trial

Voho provides scalable AI voice agents designed to automate inbound and outbound business phone calls, handling customer service, lead qualification, and appointment booking.

• Freemium

Yobi is an AI platform that enhances human capabilities, streamlining operations and improving team collaboration to boost business growth. It integrates with existing workflows, automates tasks, and provides insights to enhance productivity.

• Free Trial
• From 30$

COGNOS is a private and secure AI agent designed to streamline workflows, accelerate decision-making, and boost team productivity by providing instant, reliable answers from your organizational data.

• Paid

Gladia is a comprehensive speech-to-text API platform offering real-time and asynchronous transcription services with multilingual support, featuring <300ms latency and advanced audio intelligence add-ons.

• Freemium

Arch.ai is an AI-powered email assistant that helps users craft personalized, professional emails quickly and efficiently.

• Freemium

Tactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.

• Freemium

Netcapz is a text messaging service designed for businesses. It offers features like SMS marketing, two-way messaging, and automation to improve customer engagement and communication.

• Paid
• From 42$

Mailbutler is a comprehensive email extension that enhances Apple Mail, Gmail, and Outlook with productivity features including email tracking, smart scheduling, and AI-powered assistance.

• Freemium
• From 5$

GoDeskless is an AI-powered field service management platform that streamlines operations with real-time GPS tracking, smart scheduling, and seamless communication between customers and field agents.

• Paid
• From 39$

WADeck is an AI-powered WhatsApp CRM Chrome extension that combines ChatGPT integration with advanced conversation management features to streamline business communications and automate customer interactions.

• Freemium

Quicktext offers Velma, an AI hotel chatbot and virtual assistant, designed to increase direct sales, automate customer service in 37 languages, and optimize hotel operations through AI and big data analysis.

• Paid
• From 299$

Genux AI empowers businesses to enhance customer experiences through customizable AI agents that handle inquiries, schedule appointments, and collect lead data 24/7.

• Free Trial
• From 99$

ChatLabs is an all-in-one AI platform that provides access to multiple leading AI models including GPT-4, Claude, Gemini, and more for writing, coding, learning, and content creation, with features like AI assistants, image generation, and web search capabilities.

• Paid
• From 30$

NewRA is a cloud-based platform that enables enterprises to build and deploy AI-powered chatbots using their own data and information sets, offering seamless integration and personalized applications.

• Free Trial
• From 39$

Sprinklr provides a unified customer experience management (Unified-CXM) platform powered by AI, designed to enhance productivity and consolidate customer interactions across marketing, customer service, social media, and insights teams.

• Contact for Pricing

EvantoDesk is a customer-centric help desk platform designed to streamline team collaboration and speed up the processing of customer emails without relying on ticket numbers or customer portals.

• Paid

Rulebase provides fintech customer service teams with an AI co-pilot for real-time agent support, automated QA, and compliance monitoring across all interactions.

• Contact for Pricing

SALES INFINITY is a comprehensive CRM platform designed for telesales and sales teams, automating tasks, managing leads, and improving customer engagement.

• Contact for Pricing

HubSpot offers a comprehensive customer platform featuring marketing, sales, service, CMS, operations, and commerce software, integrating AI tools to help businesses scale.

• Freemium

Heymarket is a business texting platform that empowers teams to engage with customers, leads, and employees through shared inboxes and multiple messaging channels.

• Paid
• From 49$

VoiceGenie is a Generative AI-powered voice bot designed for enhancing sales funnel effectiveness by providing empathetic, human-like interactions with buyers.

• Paid
• From 167$
• API

AlphaChat is a Conversational AI platform designed to automate customer service. It offers intelligent self-service, multilingual support, and quick setup for increased efficiency and customer satisfaction.

• Paid
• From 399$

Omnichat is an AI-powered omnichannel customer experience platform designed to unify customer interactions across channels like WhatsApp, Facebook Messenger, Instagram, and LINE. It helps businesses enhance marketing, sales, and support through intelligent automation and personalized engagement.

• Contact for Pricing

Chime V5 is an AI-powered chat service integrated with Microsoft Teams, designed for IT, Sales, and HR support. It streamlines support processes through file indexing, FAQ searching, intelligent agent routing, and ticketing system integration.

• Free Trial
• From 150$

CXAssist is an AI-powered email assistant that automatically generates personalized responses based on trained data, helping businesses save time and increase customer satisfaction.

• Freemium
• From 34$

BotStacks offers a comprehensive platform for designing, deploying, and optimizing AI chatbots, empowering users with easy integration and scalable solutions.

• Freemium
• From 23$
• API

AI For Work provides a comprehensive library of ChatGPT prompts and resources tailored for professionals across various departments. Enhance productivity and streamline workflows with advanced AI tools.

• Free

Canary Mail is an intelligent email management platform that combines AI assistance with advanced security features to help users write better emails, manage their inbox efficiently, and protect their communications.

• Paid

Agile CRM is an all-in-one CRM software offering sales enablement, marketing automation, and customer service capabilities. It's a cloud-based SaaS solution designed for small and medium-sized businesses.

• Freemium
• From 9$

Gallabox is an AI-powered messaging and automation platform that helps businesses capture, qualify, and convert leads on WhatsApp.

• Paid
• From 23$