Gladia - AI audio infrastructure to transform speech recognition and analysis

Gladia AI audio infrastructure to transform speech recognition and analysis

Freemium

#speech-to-text
#Voice Recognition
#Real-time Transcription
#audio analysis
#Multilingual
#meeting transcription

What is Gladia?

Gladia provides enterprise-grade audio transcription infrastructure through its advanced API, enabling both real-time and asynchronous speech-to-text conversion. The platform delivers high-precision transcription with sub-300 millisecond latency, supporting over 100 languages and various audio formats.

The service includes sophisticated features such as custom vocabulary support, diarization, sentiment analysis, and named entity recognition. Built for seamless integration, Gladia's API is compatible with multiple tech stacks and standard telephony protocols, making it ideal for contact centers, meeting platforms, and media production companies.

Features

Real-time Transcription: Sub-300ms latency for live audio conversion
Multilingual Support: Coverage for 100+ languages and accents
Audio Intelligence Add-ons: Includes diarization, sentiment analysis, and entity recognition
Enterprise Security: GDPR-compliant with customizable hosting options
Technical Integration: Compatible with WebSockets, VoIP, SIP protocols
Custom Vocabulary: Support for industry-specific terminology
Word-level Timestamps: Precise timing for each transcribed word
Multi-format Support: Compatible with various audio and video formats

Use Cases

Contact center agent productivity enhancement
Sales call transcription and analysis
Meeting transcription and note-taking
Media content subtitling and editing
Customer experience optimization
Legal and medical transcription
Content accessibility compliance
Knowledge management and archiving

FAQs

What audio formats does Gladia support?

Gladia supports multiple audio formats including WAV, m4a, flac, and aac, with full format details available in their documentation.
Is the platform secure for enterprise use?

Yes, Gladia offers GDPR-compliant services with options for cloud-hosted, on-premises, and air-gapped hosting to meet various security requirements.
What is the platform's transcription accuracy?

Gladia provides high-accuracy transcription without hallucinations, supporting multiple languages and accents with enhanced precision for technical conversations.