Yobi - 10x Sales and Customer Service

Yobi 10x Sales and Customer Service

Free Trial

From 30$

Home: https://yobi.app

#Virtual Assistant
#Customer Interaction
#Transcription
#NLP
#Machine Learning
#HIPAA Compliance

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What is Yobi?

Yobi is an AI-powered platform designed to enhance sales and customer service operations. The system facilitates the creation of AI teammates that can be customized to integrate seamlessly with existing business infrastructure.

Yobi supports human-AI collaboration, which helps businesses achieve higher productivity and innovation. Key capabilities include live transcription, sentiment analysis, and customizable AI voice options. The platform also offers integration with various business tools, including HubSpot, Salesforce, and social media channels.

Features

Live Transcription and Summary: Provides real-time transcriptions and post-call summaries for better call management and review.
Sentiment Analysis: Tracks customer sentiment using NLP and machine learning to improve customer satisfaction.
Human in the Loop: Offers Co-pilot and Autopilot modes, allowing agents to manage interactions with their AI teammate.
Custom Voices: Allows the AI teammate to be customized to sound like a specific person, enhancing personalization.
Translation: Provides intelligent translation to bridge diverse cultures and dialects.
Integrations: Seamlessly connects with platforms like HubSpot, Salesforce, Pipedrive, and over 30 other business tools.

Use Cases

Enhance dental office reception with a 24/7 AI receptionist.
Manage pharmacy prescription refills with a dedicated AI receptionist.
Host podcasts using an AI host for engaging interviews.
Streamline recruitment with an AI-powered recruiting assistant and interview coach.
Centralize customer communications from various channels into a single platform.

FAQs

What Is Yobi?

Yobi is a revolutionary AI platform that augments human capabilities instead of replacing them. Our platform allows you to train custom AI teammates alongside your top performers, enabling the AI to deeply learn your processes, knowledge, and brand voice. These AI associates then integrate seamlessly into your existing roles and workflows, automating tasks and surfacing insights to boost productivity in harmony with your human workforce. Yobi offers true human-AI partnerships where the unique strengths of both are combined, giving your organization a powerful competitive advantage at the forefront of human-machine collaboration.
Is There a Yobi Mobile App Available?

Absolutely! Yobi is accessible across all devices, including a web app, desktop app, and mobile applications for both iOS and Android. To ensure Yobi is always at your fingertips, you can download it from the App Store, Google Play, or directly for desktop use via our main menu under “Resources.”
Can I take over for my AI teammate?

With Yobi, you’re always in control. We are proud to offer a unique ‘human in the loop’ system, featuring both co-pilot and autopilot modes for synthetic agent communication. Whether you prefer to monitor synthetic agent suggestions closely or let it autonomously handle interactions, Yobi adapts to your communication style, learning and mimicking it over time.
How can I train my AI teammate?

Initially, we encourage you to upload comprehensive data about yourself or your business. This foundational information trains your synthetic agent, which can be continually enhanced by adding or updating content. This ensures your synthetic agent evolves in alignment with your communication needs.
Can Yobi Clone My Voice?

Indeed, Yobi can replicate your voice, allowing your synthetic agent to make or answer calls indistinguishably from you. This feature adds a personal touch to automated communications.