Vocca - Let AI Handle Your Patient Calls Autonomously

Vocca Let AI Handle Your Patient Calls Autonomously

What is Vocca?

Vocca is an advanced AI receptionist system specifically designed for healthcare practices, offering 24/7 automated patient communication management. The platform handles both inbound and outbound calls, enabling medical centers to efficiently manage appointments, reduce no-shows, and respond to patient inquiries without human intervention.

The system processes multiple calls simultaneously, integrates with existing calendar systems and CRMs, and provides comprehensive analytics for all patient interactions. With its ability to save up to 4 hours per day per receptionist, Vocca delivers cost-effective automation that's over 50% cheaper than traditional outsourcing solutions while maintaining high-quality patient care.

Features

24/7 Availability: Handles patient calls and inquiries around the clock
Multi-Call Processing: Manages 100+ calls simultaneously
Appointment Management: Books and manages patient appointments automatically
Outbound Calling: Automated appointment reminders to reduce no-shows
Analytics Dashboard: Detailed tracking and transcription of all conversations
Multi-Channel Support: Handles phone calls, SMS, and WhatsApp communications
Calendar Integration: Syncs with existing calendar systems and CRMs
Secure Communication: End-to-end encryption for patient privacy

Use Cases

Medical appointment scheduling
Patient inquiry handling
Appointment reminder calls
Multi-specialty clinic management
Dental practice reception
Medical imaging center booking
Veterinary clinic scheduling
Healthcare practice optimization

FAQs

Is Vocca integrated with my calendar?

Yes, Vocca can integrate with calendar systems, CRMs and other systems you use for your practice.
What percentage of calls can the AI handle?

80% of calls are solved by the AI system.