What is Touch Stay?
Touch Stay provides a comprehensive digital guidebook solution designed specifically for the hospitality industry. The platform enables vacation rental hosts, B&B owners, and property managers to create customized online guides that replace traditional printed welcome books. These digital guidebooks contain essential property information such as check-in instructions, house rules, Wi-Fi details, appliance manuals, and local recommendations.
The platform incorporates artificial intelligence to simplify guide creation and enhance guest interactions. An AI content assistant helps generate customized content, while an AI chatbot provides instant, automated support by answering guest questions using property-specific information. Integration with property management systems allows for automatic guide delivery to guests, eliminating manual work and ensuring timely communication.
Features
- AI Guidebook Generator: Create beautiful custom guidebooks in minutes with automated content assistance
- AI Chatbot: Provide instant, automated chat support using property-specific information 24/7
- Upsell Widget: Earn additional revenue by promoting products or services directly within the guidebook
- PMS Integration: Connect with property management systems for automatic guide delivery and operational efficiencies
- Brandable Design: Customize guidebooks with your logo, fonts, and brand colors for consistent branding
- Multimedia Content: Enhance guides with images, virtual tours, and videos for richer guest experiences
- Data Dashboard: Gain insights into guest behavior and guide usage to optimize content and performance
- Contact Collection: Gather essential guest details quickly through integrated forms and data capture
Use Cases
- Reducing repetitive guest questions about check-in procedures and property details
- Automating welcome information delivery for vacation rental properties
- Creating branded digital house manuals for short-term rental businesses
- Implementing AI-powered guest support for 24/7 question answering
- Generating additional revenue through in-guide upselling opportunities
- Streamlining communication between property managers and multiple property owners
- Enhancing guest experiences at boutique hotels and bed & breakfast establishments
- Providing digital welcome books for glamping sites and outdoor accommodations
FAQs
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How does the AI content assistant help with guide creation?
The AI content assistant simplifies guide creation by generating customized content based on your property details, saving time and ensuring comprehensive coverage of essential information. -
Can guests access the digital guidebook without downloading an app?
Yes, guests can access the digital guidebook through a shareable link that works on any device without requiring any app downloads. -
What types of properties can use Touch Stay guidebooks?
Touch Stay guidebooks are suitable for various hospitality properties including vacation rentals, bed & breakfasts, boutique hotels, glamping sites, campsites, and traditional hotels. -
How does the platform help with collecting guest reviews?
Touch Stay includes a 5-star review popup feature that helps property managers collect positive feedback from guests directly through the guidebook interface. -
Can multiple languages be supported in the guidebooks?
Yes, Touch Stay guidebooks offer multiple language support to accommodate international guests and enhance the accessibility of property information.
