What is SmoothStay?
SmoothStay is a comprehensive digital guidebook solution designed specifically for vacation rental hosts. The platform enables hosts to create customized guidebooks with their own branding, including logos, colors, and unique slugs. These guidebooks work on every device without requiring any additional apps, providing guests with seamless access to essential information.
The platform features built-in AI tools including an AI chatbot that answers guest questions instantly using guidebook content, and an AI assistant that helps polish and enhance guidebook content with clear suggestions. Additional features include a QR code generator for easy sharing, custom tags for organizing multiple properties, built-in analytics to track guest engagement, and multi-language support with automatic translation to over 100 languages.
Features
- AI Chatbot: Built-in chatbot that answers guest questions instantly using guidebook content
- AI Assistant: Polish and enhance guidebook content with clear, helpful suggestions in seconds
- Custom Branding: Customize every guidebook with your logo, colors, and unique slug
- QR Code Generator: Built-in generator for easy sharing of guidebook content
- Multi-Language Support: Automatic translation of content to over 100 languages
- Advanced Analytics: Track views, clicks, and guest activity to optimize content
- Custom Tags: Organize content across multiple properties with custom labeling
- Data Dictionary: Auto-fill names, Wi-Fi info, and more using dynamic variables
Use Cases
- Creating digital guidebooks for vacation rental properties
- Reducing repetitive guest questions with AI-powered chatbots
- Managing multiple rental properties with centralized content
- Providing guests with 24/7 access to property information
- Improving guest experiences to earn better reviews
- Organizing property information with custom tags and categories
- Tracking guest engagement with built-in analytics
- Sharing property information via QR codes
FAQs
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Do you offer AI tools to help with my guidebooks?
Yes! We've already launched powerful AI features including an AI Content Assistant that enhances and refines your guidebook content, and an AI Chatbot that answers guest questions instantly using your guidebook content. An AI Guidebook Builder is also coming soon to help generate starter content including local tips. -
Are there any cancellation fees?
None at all. You can cancel anytime. If you do, your subscription will stay active until the end of the billing period and won't renew—no penalties, ever. -
Do you offer a free plan?
Yes, there is a Free Starter Plan available with limited features including one unit, basic analytics, and limited embedding capabilities. -
Does it take a long time to set up a guidebook?
No, the setup process is designed to be quick and straightforward, with hosts reporting that it can be completed efficiently without requiring extensive technical skills. -
Do I need to be tech-savvy or a designer to use SmoothStay?
No, SmoothStay is designed to be user-friendly and accessible to hosts of all technical skill levels, with intuitive tools and templates that make guidebook creation simple.
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SmoothStay Uptime Monitor
Average Uptime
100%
Average Response Time
180.73 ms
