What is Sidequest?
Sidequest is a task management solution designed to integrate seamlessly with Slack, eliminating the need for external applications. It provides teams with a persistent task overview within their Slack environment, allowing users to send, receive, and track personal and team tasks directly through the platform. The tool supports task-based communication using native Slack threads, enabling file exchanges and creating a shared task history to reduce ambiguity.
With features like personal task inboxes, shared ticket inboxes for channels, due dates, task assignments, and real-time notifications, Sidequest helps organizations maintain a single point of truth for all tasks. It is particularly useful for IT helpdesks, HR departments, office management, and software engineering teams, offering customization options and GDPR-compliant data processing.
Features
- Task and Ticket Inboxes: Personal and shared inboxes for managing tasks within Slack
- Task-Based Communication: Use Slack threads for discussions and file sharing directly within tasks
- Task Status Tracking: Monitor task progress with status updates and automatic history
- Helpdesk Channels: Set up shared ticket inboxes for IT, HR, and other internal helpdesks
- Due Dates and Reminders: Assign deadlines and receive personal reminders for tasks
- Slack Integration: Operates 100% inside Slack with full mobile feature parity
- Real-Time Notifications: Get instant updates on task changes and assignments
- Customization: Workspace customization options and API webhooks for integration
Use Cases
- Team task tracking and management
- Development task tracking for software engineering
- IT helpdesk operations
- Office and infrastructure helpdesk management
- HR helpdesk for employee requests
- Internal customer support ticketing
- Project task coordination across departments
- Personal task management within team environments
