What is Perfect Wiki?
Perfect Wiki transforms scattered company knowledge into an organized, AI-powered help center that operates seamlessly within Microsoft Teams. The platform enables organizations to create, edit, and manage their knowledge base directly in their Teams environment, eliminating the need to switch between different applications.
The solution features an AI chatbot that generates responses based on company data, weekly AI-powered analytics reports, and robust security measures including GDPR compliance and data encryption. With capabilities for multiple knowledge bases, version control, and seamless Microsoft Single Sign-On integration, Perfect Wiki streamlines internal knowledge management while maintaining enterprise-grade security standards.
Features
- Microsoft Teams Integration: Native integration with Teams channels and chats
- AI Chatbot: Automated responses based on company knowledge base
- Weekly Analytics: AI-generated reports on knowledge base usage and gaps
- Version Control: Built-in system for tracking and restoring content versions
- Security: GDPR compliance with EU/US servers and data encryption
- Single Sign-On: Seamless authentication with Microsoft credentials
- Multi-Knowledge Base Support: Create separate bases for different departments
- Content Import: Import from Teams wiki, Word, HTML, and other formats
Use Cases
- Internal documentation management
- Employee self-service support
- Standard Operating Procedures (SOPs) repository
- Department-specific knowledge bases
- Company FAQs and guides
- Team collaboration and knowledge sharing
- Customer support documentation
FAQs
-
How many knowledge bases can I create?
The number depends on your plan: Pro plan includes 1 knowledge base, Premium plan includes up to 3, and Ultimate plan includes up to 30 knowledge bases. -
Does Perfect Wiki support multiple languages?
Yes, the AI chatbot can provide answers in the same language as the questions are asked. -
What happens to my data if I cancel my subscription?
You can export your data before canceling. The platform maintains automatic backups for up to 60 days. -
Is there a limit to content storage?
There is no word count limit for wiki pages, allowing you to fit as much information as needed on each page.
