perfectwikiforteams.com - Let AI answer repetitive questions instead of you right in Microsoft Teams

perfectwikiforteams.com Let AI answer repetitive questions instead of you right in Microsoft Teams

What is perfectwikiforteams.com?

Perfect Wiki is a knowledge management solution designed to integrate directly into Microsoft Teams. It allows businesses to create a centralized, AI-powered help center from existing SOPs, FAQs, manuals, and guides.

The platform improves knowledge sharing and accessibility by providing instant, AI-generated answers to user queries within the Microsoft Teams environment. With features like weekly AI-powered reports, Perfect Wiki helps identify knowledge gaps and ensures continuous improvement of the knowledge base.

Features

Knowledge Base Creation: Add your SOPs, FAQs, manuals and guides to create professionally looking self-service help center in no time.
AI-Powered Answers: Let Knowledge Bot reply to your colleagues' and customers' questions with 100% AI generated answers based on your data.
Weekly AI-Generated Reports: Continuously improve your knowledge base with 100% AI generated weekly reports.
Microsoft Teams Integration: Pin Help Center and Knowledge Bot in your Teams personal chat or channels, create, view and edit content.
Content Management: Create Multiple Knowledge Bases for Each Department or Team.
Security: User content is encrypted in transit, automatic data backup stored for up to 60 days.
Version Control: Built-in version control system. You can browse through page revision history and restore to earlier versions.

Use Cases

Creating a company-wide knowledge base
Developing departmental help centers
Providing instant answers to employee questions within Microsoft Teams
Improving customer support with AI-generated responses
Streamlining onboarding processes with accessible documentation
Centralizing SOPs, FAQs and other essential documents

FAQs

How secure is Perfect Wiki?

All user content is stored within US and EU regions of Google Cloud. All data is encrypted in transit using TLS 1.2+ with perfect forward secrecy. Servers holding user data will use full disk, industry-standard AES 256 encryption.
Does Perfect Wiki has version control?

Perfect Wiki has built-in version control system. You can browse through page revision history and restore to earlier versions.
Can I lock the Perfect Wiki page from being edited?

Yes, Perfect Wiki allows you to give a full access to only a couple of people, with the rest having view only.
Can I import content from Microsoft Teams built-in wiki or other sources?

Yes, with help of Perfect Wiki you can export content from the Microsoft Teams built-in wiki and import it to the PerfectWiki. Also you can import content from the Microsoft Word or html, mht, txt, markdown files.
Do I need to manually add members to Perfect Wiki?

Nope. All the members of your organization will automatically have access to the Perfect Wiki workspace once it is added to a channel.