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Birdeye
The #1 AI marketing platform for local brands and multi-location businesses

Birdeye
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Home: https://birdeye.com

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What is Birdeye?

Birdeye is a comprehensive AI-powered marketing platform designed specifically for local and multi-location businesses. The platform combines reputation management, social media management, business listings, and customer engagement tools into a unified solution that helps businesses improve their online visibility and customer experience.

The platform leverages artificial intelligence to streamline various marketing tasks, from generating social media posts to analyzing customer sentiment. With capabilities spanning review management, social media scheduling, business listing optimization, and multi-channel customer messaging, Birdeye enables businesses to effectively manage their digital presence while maintaining consistent communication across all locations.

Features

  • Reviews AI: Automated review generation and management across 200+ sites
  • Social AI: AI-powered social media post creation and scheduling
  • Listings AI: Centralized business listing management for improved SEO
  • Messaging AI: Multi-channel customer communication management
  • Insights AI: AI-powered sentiment and reputation analysis
  • Competitors AI: Competitive analysis using generative AI
  • Analytics Dashboard: Comprehensive customer experience visualization
  • Integration Capability: Compatible with 3000+ applications

Use Cases

  • Managing online reputation across multiple business locations
  • Automating social media content creation and scheduling
  • Optimizing local SEO through business listing management
  • Centralizing customer communications across different channels
  • Analyzing customer sentiment and feedback
  • Tracking competitor performance and market position
  • Generating and responding to customer reviews

FAQs

  • What industries does Birdeye serve?
    Birdeye serves multiple industries including Healthcare, Real Estate, Finance, Self-Storage, Dental, Restaurants, Legal, Automotive, and Retail sectors.
  • How many apps does Birdeye integrate with?
    Birdeye integrates with over 3,000 different applications to enhance business operations and workflow.
  • What review sites does Birdeye support?
    Birdeye supports review management across 200+ sites, helping businesses monitor and manage their online reputation across multiple platforms.

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