Help desk software for businesses - AI tools

Vision Helpdesk is a robust customer service software suite offering help desk, service desk, satellite help desk, and live chat solutions designed to simplify and centralize multichannel customer support operations for businesses of all sizes.

• Paid
• From 12$

Support.cc is a comprehensive help desk software designed to manage support requests efficiently, ensuring timely resolution of customer queries through ticket management, automation, and knowledge base features.

• Free Trial
• From 15$

Pulsedesk is a ChatGPT-powered helpdesk solution designed for SMBs, offering multichannel support, automation, and reporting in one platform to simplify customer support.

• Free Trial
• From 8$

DeskDingo provides AI-enhanced customer support tools, including live chat and a knowledge base, to improve customer service and increase loyalty. It offers a free forever plan and customizable paid add-ons.

• Freemium

Jitbit Helpdesk is a customer support ticketing system focused on email, offering both SaaS and on-premises solutions. It utilizes AI to enhance productivity through automated responses and knowledge base integration.

• Freemium

eDesk is an AI-powered customer support platform designed for ecommerce, streamlining support, driving loyalty, and boosting business growth.

• Freemium
• From 65$

AI-powered employee support platform automating HR and IT helpdesk tasks through system integrations and intelligent ticket management

• Contact for Pricing

SympoQ is an AI-powered online help desk software designed for agile teams, offering omnichannel support, automation, and collaborative features to enhance customer service.

• Free Trial
• From 10$

JediDesk is an AI-powered customer communication platform offering live chat, knowledge base, and CRM features to automate support and enhance sales.

• Free Trial

Ravenna is an AI-powered, Slack-first help desk designed to streamline internal support for IT, HR, finance, and operations teams by automating tasks and managing tickets within familiar collaboration platforms.

• Contact for Pricing

AI Desk is a 24/7 automated customer support solution that integrates with websites, using AI trained on business data to handle customer inquiries, reduce support costs, and increase sales opportunities.

• Freemium
• From 19$

HelpMate is an AI-powered customer service solution for startups, offering unified inbox management, knowledge base creation, and a customizable website chat widget to streamline customer interactions and support.

• Freemium
• From 12$

Converso is an AI-powered helpdesk that automates first-line customer support, reducing agent workload and improving customer service across multiple channels like WhatsApp, Messenger, SMS, and Webchat.

• Free Trial
• From 19$

Whelp is a comprehensive customer support platform that unifies Voice, Email, Live Chat, SMS, and WhatsApp communications with AI-powered automations and a unified customer view for enhanced service delivery.

• Freemium
• From 29$

Help.center is an AI-powered knowledge base solution that provides instant customer support through AI chatbot and search functionality, helping businesses reduce support tickets and provide 24/7 assistance.

• Freemium
• From 19$

Inline Help is an AI-powered platform that provides proactive in-app support, boosting product adoption and reducing support tickets. It offers features like Explain This, Chatbot, and Tooltips.

• Paid
• From 97$

Helper AI utilizes AI to provide instant answers and generate drafts for customer support teams, aiming to make support interactions more efficient and productive.

• Usage Based

AIHelp offers AI-powered in-app and web support solutions, including chatbots and customizable forms, to enhance customer service and operational efficiency for mobile apps and websites.

• Free Trial

Easychatdesk offers a live chat widget and customer support software to help businesses interact with customers in real-time, manage support tickets, and improve sales through enhanced engagement.

• Freemium
• From 15$

ClickConnector is an AI-powered customer support platform designed for SaaS products, offering a comprehensive suite of tools including AI chatbots, help desk, and knowledge base portals.

• Freemium
• From 49$

Supportbench is an AI-powered customer support platform designed for B2B companies, offering unified tools for ticketing, CRM, knowledge management, and workflow automation.

• Free Trial
• From 32$

Concerto provides AI-powered automated conversations for front desks and help desks, improving customer service through voice, chat, and messaging platforms.

• Contact for Pricing

Thena is an AI-powered B2B ticketing platform designed to manage customer support and requests directly within Slack and other communication channels.

• Free Trial
• From 64$

Stylo Assist is an AI-powered solution that helps customer service teams automate and optimize their Zendesk ticket responses, offering multilingual support and smart ticket resolution capabilities.

• Paid
• From 15$

Hive Support is an AI-powered help desk plugin for WordPress offering ticketing, live chat, and an AI chatbot. It's designed to enhance customer support efficiency for businesses using WordPress.

• Freemium
• From 5$

Siit is a service desk platform that helps companies manage internal requests and automate workflows, improving employee experience and operational efficiency.

• Paid
• From 23$

MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.

• Freemium
• From 15$

Help Scout is a customer support platform designed to enhance team efficiency and customer satisfaction through features like a shared inbox, knowledge base, live chat, and integrated AI tools.

• Freemium
• From 50$

Parabolic is an AI-powered customer support assistant that automates responses and improves support efficiency. It integrates with existing ticketing software and learns from your support data.

• Usage Based

Aidbase is a comprehensive AI-powered support ecosystem that combines chatbot, ticketing, and email support functionalities to automate customer service for SaaS businesses.

• Freemium
• From 29$