Customer service coaching software - AI tools

Solidroad is an AI-powered coaching platform that helps scale training, quality assurance, and feedback for customer-facing teams through conversation scoring, simulations, and real-time coaching.

• Paid
• From 199$

VoiceOps is a coaching enablement platform that helps call centers transform data into measurable outcomes through improved team coaching and performance monitoring.

• Contact for Pricing

Kaizo is an AI-powered platform that provides quality assurance, performance coaching, and agent engagement tools for Zendesk and Salesforce customer service teams.

• Freemium
• From 20$

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

Gofer is an AI-powered customer support assistant that helps teams streamline conversations, analyze sentiments, and improve agent performance through real-time coaching and analytics.

• Paid
• From 19$

Trellus provides personalized, actionable AI coaching during sales calls, equipping reps with real-time analytics for improved call performance.

• Contact for Pricing

Answered.so is a comprehensive customer service platform that combines GPT-powered chatbots, knowledge base management, and intelligent search capabilities to resolve up to 70% of customer inquiries automatically.

• Freemium
• From 24$

Thriverr is an AI-powered career coaching platform that provides 24/7 personalized guidance for salary negotiations, career advancement, and workplace challenges.

• Freemium

CoachPoints is an AI-powered coaching platform that helps managers provide personalized coaching and development plans for their team members, streamlining the process of on-the-job coaching and team performance management.

• Freemium
• From 5$

Answer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.

• Freemium
• From 19$