Top AI tools for Customer Experience Manager

Notably AI is an end-to-end AI research platform that helps teams transform qualitative data into actionable insights through AI-powered analysis, automated workflows, and collaborative research tools.

• Freemium
• From 25$

UserCall offers AI-powered voice interviews that provide 10x deeper customer insights than traditional surveys, using smart AI agents trained in UX research methods to conduct automated user interviews with intelligent follow-up questions.

• Paid
• From 69$

An AI-powered platform that collects, analyzes, and prioritizes customer feedback from 125+ sources, offering automated insights, surveys, and real-time monitoring for product and CX teams.

• Free Trial

Zefi is an AI-powered platform that automatically unifies, categorizes, and analyzes user feedback across multiple channels to inform product decisions and improve customer experience.

• Contact for Pricing

Convas is a customer feedback management platform that helps SaaS companies and startups gather, organize, and prioritize customer feedback to build better products and maintain stronger customer relationships.

• Freemium
• From 15$

Wondering is an AI-powered user research platform that enables teams to conduct and analyze user interviews, prototype tests, surveys, and website tests in 50+ languages, delivering insights 16x faster than traditional methods.

• Freemium
• From 149$

Supascout is an AI-powered tool that analyzes app store reviews to help developers and businesses understand user needs and frustrations through actionable insights.

• Contact for Pricing

PrettyDamnQuick leverages AI to segment shoppers and dynamically optimize the e-commerce checkout and delivery process, boosting conversion rates and revenue.

• Contact for Pricing

SightMill is a customer experience platform designed to help businesses gather, analyze, and act on customer feedback through various survey methods like NPS, CSAT, and CES.

• Free Trial

ChoiceChaser is an AI-powered feature mining platform that analyzes user feedback across multiple channels to help product teams identify and prioritize the most valuable features to build next.

• Freemium

XStak is an AI-powered retail operating system offering omnichannel commerce, marketing, payments, and business intelligence tools for next-generation retailers on a usage-based pricing model.

• Usage Based

Kiwi Sizing offers AI-powered size charts and recommenders for Shopify stores, utilizing machine learning to reduce returns and enhance customer experience.

• Freemium
• From 7$

Canvs AI is an advanced text analysis platform that helps teams unlock deep insights from unstructured feedback using AI-powered analysis. It specializes in processing open-ended responses, reviews, and social data to deliver actionable business intelligence.

• Contact for Pricing

FindOurView is an AI-powered platform that analyzes interview transcripts, evaluates hypotheses, and facilitates team collaboration through chat-based insights, enabling efficient customer discovery and decision-making.

• Contact for Pricing

Personetics is an AI-powered financial data analytics platform that helps banks deliver personalized customer experiences, automated savings journeys, and intelligent money management solutions.

• Contact for Pricing

Quiq provides a comprehensive platform for building, deploying, and managing AI Agents across various digital channels. Enhance customer experience and streamline operations with Quiq's agentic AI toolkit and ecosystem.

• Contact for Pricing

Swirl uses AI to enhance e-commerce conversions by providing an interactive video experience, including AI-powered product specialists and user-generated video reviews.

• Contact for Pricing

Frame AI is an enterprise platform that transforms unstructured customer data like calls, emails, and chat transcripts into actionable intelligence using advanced AI and natural language processing.

• Contact for Pricing

Aptitude is an AI-powered research platform that automates customer interviews, enabling companies to conduct and analyze conversations with hundreds of customers simultaneously, delivering the depth of qualitative research at survey-level scale.

• Contact for Pricing

Loris is an AI platform that transforms customer service conversations into valuable data to improve quality, efficiency, and customer satisfaction.

• Contact for Pricing

Wizu is an AI-powered conversational survey platform that enhances customer feedback collection through intelligent follow-up questions, increased engagement rates, and comprehensive data analysis capabilities.

• Freemium
• From 29$

Spatial is an AI-powered platform that enables dynamic, interactive surveys and interviews for product feedback, customer discovery, and usability testing with real-time insights and analysis.

• Freemium
• From 100$

Cast.app is an AI-powered customer success automation platform that enables businesses to scale their customer success operations without increasing headcount, delivering personalized engagement across multiple languages and channels.

• Contact for Pricing

Sindo automates review collection, manages online reputation using AI, and helps turn customers into brand advocates for business growth.

• Free Trial
• From 49$

Delegate is an AI-powered platform that helps B2B Customer Success and Account Management teams automate and optimize their interactions with unmanaged and long-tail customers through predictive prioritization and automated execution.

• Free Trial

Velaris is an AI-powered customer success platform that helps teams understand customers, streamline operations, and automate manual work through analytics, success plans, collaboration tools, and automations.

• Contact for Pricing

Re-View is an AI-powered video survey platform that enables organizations to collect and analyze emotional responses through video surveys, offering automatic insights and transcription services.

• Freemium
• From 59$

Thematic is an AI-powered platform that analyzes open-ended text feedback, transforming it into actionable insights to improve customer experience and drive business growth.

• Free Trial

Quest is an enterprise AI platform that enables hyper-personalized customer journeys through real-time personalization, helping businesses drive engagement, retention, and revenue.

• Contact for Pricing

Quant is an advanced AI agent platform that leverages machine learning to revolutionize customer interactions and deliver actionable business insights through comprehensive analysis of customer conversations.

• Contact for Pricing

Akira is an AI-powered reputation management platform that helps multi-unit brands automate their feedback, review, and listing management to deliver comprehensive business insights.

• Paid
• From 50$

Sociate AI is a fashion-focused AI platform that enhances e-commerce search using conversational AI, real-time trend analysis, and dynamic personalization, leading to significant conversion uplifts.

• Paid
• From 592$

BytesView provides AI-powered text analysis APIs for sentiment analysis, NER, keyword extraction, and more, helping businesses understand customer feedback and market trends.

• Freemium
• From 29$

Octane AI is a powerful quiz platform for Shopify stores that helps collect zero-party data, recommend products, and personalize marketing through interactive quizzes and surveys. The platform integrates with major e-commerce tools to drive higher conversions and AOV.

• Freemium
• From 50$

QueryPal Resolve is an AI-powered customer support solution that provides instant ticket resolution by automatically generating referenced draft responses within Zendesk, Freshdesk, and Intercom platforms.

• Usage Based
• From 499$

Maverick is an AI-powered video personalization platform that helps ecommerce stores create customized video experiences for their customers, delivering 5X higher engagement rates and 20% more repeat purchases.

• Paid
• From 200$

Journify offers a unified platform to visualize customer journey performance across all touchpoints using AI for simplified data connection and actionable insights.

• Freemium
• From 250$

RevAI is an AI-powered platform that analyzes customer reviews and feedback using natural language processing to extract meaningful insights, identify trends, and perform sentiment analysis.

• Freemium
• From 10$

Ora.ai is an advanced AI-powered platform that tracks and analyzes customer mentions across multiple social platforms, providing real-time customer intelligence and competitor insights for businesses.

• Contact for Pricing

Strella is an AI-powered research platform that automates customer interviews with AI moderation and real-time synthesis, enabling teams to gather actionable insights 10x faster than traditional methods.

• Usage Based

Skyla is an AI-powered customer support chatbot exclusively designed for Shopify merchants, offering 24/7 customer service with GPT-4 technology and seamless store integration.

• Freemium
• From 49$

Tagado enables data-driven organizations to leverage unstructured customer feedback and proactively convert them into a real-time understanding of customer perception. It offers a holistic solution to track and analyze customer feedback from various sources.

• Contact for Pricing

FINIITE is an AI-powered platform that helps brands and retailers improve customer experience through intelligent product recommendations based on skin analysis and image processing.

• Contact for Pricing

Coconut Software delivers streamlined appointment scheduling, lobby management, and advisor optimization for banks and credit unions, enhancing operational efficiency and customer experience.

• Contact for Pricing

SurveyMonkey is an all-in-one platform for creating online surveys and forms, utilizing AI to accelerate insight generation through expert templates and integrations.

• Freemium
• From 30$

AgentBridge by Sonata Software empowers organizations to build, deploy, and manage intelligent AI agents for enterprise-scale automation, accelerating digital transformation with no-code tools, modular architecture, and robust compliance.

• Contact for Pricing

SocialHub.AI is an integrated marketing cloud platform that combines CRM, CDP, and MA capabilities using AI-Agents, Cloud-Native, and Web3 technologies to enhance brand-consumer interactions across multiple channels.

• Contact for Pricing

Revealai is an AI-powered qualitative research platform that enables businesses to conduct conversational surveys and analyze unstructured data for deeper audience insights.

• Contact for Pricing

Reviewik is an AI-powered customer feedback analysis tool that helps businesses understand user sentiment, identify pain points, and track feature requests through automated email support analysis.

• Contact for Pricing

Voxpopme is an AI-powered qualitative research platform that combines video surveys, live interviews, and UX research tools to deliver insights 60x faster at 3% of traditional costs.

• Contact for Pricing