Trooya - Alternatives & Competitors
Social Customer Service Reimagined
Trooya is a cloud-based social media contact center that enables businesses to respond to customers, resolve issues, and earn goodwill through intelligent automated workflows and real-time engagement.
Ranked by Relevance
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1
Sprout Social A powerful all-in-one social media management platformSprout Social is a comprehensive social media management platform that combines engagement, publishing, analytics, and AI-powered features to help businesses transform their social media strategy and drive measurable results.
- Paid
- From 249$
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2
Tidyrise Maximize Your Social Media Impact: Actionable Insights and User EngagementTidyrise is an AI-powered social media management platform offering actionable insights, sentiment analysis, and automated replies to help businesses and creators enhance user engagement and brand growth.
- Free Trial
- From 29$
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3
Syncly Turn Customer Feedback into Actionable InsightsSyncly is a customer feedback intelligence platform that helps customer-centric teams uncover valuable insights to enhance customer satisfaction, boost retention, and accelerate growth.
- Contact for Pricing
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4
Ampsy Drive customer action through real-time, hyperlocal social media insightsAmpsy is an AI-powered platform that provides hyperlocal social listening, experience analytics, and audience activation tools to help businesses engage customers with real-time social media insights.
- Contact for Pricing
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5
Ocoya AI meets Social Media - Push a button, post on all socialsOcoya is an all-in-one social media management platform that combines AI-powered content creation, scheduling, and analytics with extensive integrations across major social networks and e-commerce platforms.
- Freemium
- From 15$
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6
Tidio AI-powered customer service platform with industry-leading resolution ratesTidio is a comprehensive customer service platform that combines AI agent capabilities, live chat, and help desk features to automate up to 67% of customer queries while maintaining high satisfaction rates.
- Freemium
- From 25$
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7
JivoChat The Platform to Connect with CustomersJivoChat is a comprehensive communication platform that helps businesses connect with customers through live chat, social media, messengers, and phone calls. Improve customer support and increase sales with its integrated communication tools.
- Freemium
- From 19$
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8
NapoleonCat AI-powered social media customer service and management platformNapoleonCat is an AI-driven social media management tool that centralizes customer service, automates moderation, schedules content, and provides analytics across multiple platforms to enhance brand protection and engagement.
- Free Trial
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9
SmartBotSupport AI-Powered Customer Support That Actually WorksSmartBotSupport is an AI-powered customer support platform that transforms customer experience with intelligent automation, reducing support costs by up to 60% while improving satisfaction through 24/7 availability and continuous learning.
- Freemium
- From 15$
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10
ConvoQ AI Harnessing AI to transform conversations into insightsConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.
- Contact for Pricing
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11
Tactful AI Simpler, Better and Modern Customer ServiceTactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.
- Freemium
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12
AI Chatbot Support Multi-platform AI & Live Chat Customer SupportAI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.
- Paid
- From 40$
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13
Sirportly Powerful Help Desk Software for Enhanced Customer SupportSirportly is a comprehensive help desk platform that streamlines customer support workflows by consolidating all communications and automating repetitive tasks. Its intuitive interface ensures efficient ticket management and collaboration among support teams.
- Paid
- From 36$
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14
Emplifi The best social media management platform for marketing, commerce, and careEmplifi is an AI-powered social media management platform that helps brands streamline operations, increase engagement, and drive revenue through unified marketing, commerce, and customer care solutions.
- Contact for Pricing
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15
Comments Analytics Unlock Valuable Customer Insights from CommentsComments Analytics uses AI to analyze customer comments and reviews, providing valuable insights into customer sentiment, key topics, and preferences.
- Paid
- From 39$
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16
Ticaga Modern Help Desk, Simplified—At LastTicaga is a user-friendly support help desk designed for teams, offering centralized customer enquiries, ticket management, and real-time live chat to enhance customer experience.
- Free Trial
- From 15$
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17
Chat Breezes Unify social inboxes and boost conversions through streamlined customer engagementChat Breezes is an omnichannel customer engagement platform that unifies social media messaging, enabling businesses to manage conversations, automate responses, and drive sales through a centralized inbox.
- Freemium
- From 39$
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18
ReviewSense AI Unlock Customer Insights from ReviewsReviewSense AI analyzes customer reviews to provide actionable insights. It helps businesses understand customer sentiment and improve their products and services.
- Freemium
- From 8$
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19
SMMAAS Build, Create, Automate - All in One PlatformSMMAAS offers an AI-powered, all-in-one platform for unified communication, lead engagement, and team collaboration, featuring enterprise-grade infrastructure and developer tools. Optimize workflows and gain insights with advanced analytics.
- Freemium
- From 8$
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20
Tryvium Reimagine the Customer Experience with AI-Powered Contact Center SolutionsTryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.
- Paid
- From 3575$
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21
Emojot AI-Driven Customer Experience and Feedback Management PlatformEmojot is an all-in-one AI-powered solution designed to transform customer experience, automate business processes, and provide real-time insights through advanced analytics and sentiment analysis.
- Contact for Pricing
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22
Chat Support Work from Home Comprehensive solution for efficient remote chat support operationsChat Support Work from Home provides an intuitive platform with advanced communication tools for managing customer support, technical assistance, and multiple tickets from home, enhancing productivity and work-life balance.
- Other
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23
Chatasist Supercharge Your Customer SupportChatasist is an AI-powered customer support platform that centralizes conversations, automates responses, and provides smart tools for growing teams to handle customer interactions efficiently.
- Freemium
- From 182$
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24
Social Intents Chat with your customers from the tools you already use.Social Intents enables live chat and AI chatbot capabilities, integrating seamlessly with Microsoft Teams, Slack, Google Chat, and Zoom to enhance customer engagement and sales.
- Paid
- From 39$
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25
MEJ Support AI The ultimate tool to manage your support tickets and keep your clients happyMEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.
- Freemium
- From 15$
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26
Cytrack AI-Powered Omnichannel Contact Centre and CX TransformationCytrack leverages artificial intelligence to transform customer and employee experiences through advanced omnichannel contact centre solutions, workforce optimisation, speech analytics, and CRM integration.
- Contact for Pricing
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27
Tribeforce Automate your Twitter replies with AI-powered engagementTribeforce is an AI-powered Chrome extension that automates Twitter replies, helping users increase engagement and save time through customizable response templates.
- Paid
- From 39$
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28
Torri AI AI Chatbot Solutions for Every Customer QueryTorri AI is an AI-powered chatbot that provides instant and accurate answers to customer questions by scanning your website, help center, or other sources. It helps businesses improve customer service, generate leads, and engage users.
- Paid
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29
Talk Socially Explore Social Media Strategy, Growth & TrendsTalk Socially is a social media platform providing creators, marketers, companies and influencers with actionable content and insights across multiple platforms to manage and scale their brands.
- Other
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30
Robylon Transform your Customer Service with AIRobylon is an AI-powered customer support platform that resolves complex customer support issues through email, chat, and phone using AI and human expertise. You only pay for resolved queries.
- Usage Based
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31
Joyous Unlock actionable frontline insights with AI-powered feedback solutions.Joyous leverages advanced AI to transform thousands of frontline chat responses into prioritized action plans for operational excellence, sales acceleration, customer experience, and employee engagement.
- Paid
- From 7500$
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32
Tohju Build teams of AI agents that deliver human-quality results.Tohju enables businesses to create and deploy AI agents for automating tasks like customer service, data extraction, and social media management.
- Paid
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33
CCXAI AI-Powered Customer CommunicationCCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.
- Paid
- From 15$
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34
TwitterAIAgent Automate, Optimize and Grow Your Social Media Presence with AITwitterAIAgent is an AI-driven platform that automates social media management across Twitter (X), Telegram, Discord, and websites using customizable autonomous agents with advanced LLM technology.
- Freemium
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35
Automatis.io AI-Powered Social Media Management for Enhanced Brand EngagementAutomatis.io is an AI-powered social media manager that helps brands create, schedule, analyze, and improve their social media campaigns. It offers a suite of tools to streamline content creation, automate posting, and enhance audience engagement.
- Freemium
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36
Aiwo Customer Contact IntelligenceAiwo is an AI-powered platform that analyzes customer contacts across all channels to identify and eliminate unnecessary interactions, improving efficiency and customer experience.
- Contact for Pricing
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37
Octoparse CEM Leverage AI-powered Omnichannel Feedback Analysis to Uncover Customer Pain PointsOctoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.
- Contact for Pricing
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38
AutoText AI The AI-Powered Automated Tool For Social Media MarketingAutoText AI is a comprehensive social media management platform that combines AI-powered content creation, scheduling, and analytics in a single workspace, enabling effortless multi-platform posting across major social networks.
- Freemium
- From 49$
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39
SocialHub.AI 1st AI-Native Marketing Cloud for Omni-channel Consumer OperationsSocialHub.AI is an integrated marketing cloud platform that combines CRM, CDP, and MA capabilities using AI-Agents, Cloud-Native, and Web3 technologies to enhance brand-consumer interactions across multiple channels.
- Contact for Pricing
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40
Gofer Customer support, done differentlyGofer is an AI-powered customer support assistant that helps teams streamline conversations, analyze sentiments, and improve agent performance through real-time coaching and analytics.
- Paid
- From 19$
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41
Chattermill AI Customer Feedback Analytics for CX & VOC LeadersChattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.
- Contact for Pricing
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42
Zowie Transform customer service with AI-powered automation and intelligenceZowie is an advanced AI customer service platform that automates complex conversations across multiple channels while maintaining brand consistency and ensuring accurate resolutions through its proprietary X2, Decision, and Reasoning engines.
- Contact for Pricing
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43
Kaizo AI-powered QA, coaching, and performance management for customer service teamsKaizo is an AI-powered platform that provides quality assurance, performance coaching, and agent engagement tools for Zendesk and Salesforce customer service teams.
- Freemium
- From 20$
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44
CoSupport AI All-in-one AI solution for Customer SupportCoSupport AI is an enterprise-grade autonomous AI platform that handles customer support inquiries with up to 99% response accuracy, offering custom AI models and unlimited user access across multiple channels.
- Contact for Pricing
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45
ChatMetric AI-Powered Chatbot Analytics Platform for Optimized Customer InteractionsChatMetric is an AI-driven analytics platform that monitors and improves chatbot performance through real-time insights, sentiment analysis, and actionable recommendations to enhance customer engagement and accuracy.
- Freemium
- From 49$
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46
SupBot Handle customer support instantly with AISupBot is an AI-powered customer support solution that enables businesses to create, train, and deploy automated support bots. It offers instant 24/7 customer support while reducing operational costs through AI automation.
- Freemium
- From 15$
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47
Euphoric.ai Streamlined Customer Support ManagementEuphoric.ai is a customer support tool designed to improve team organization and efficiency. It centralizes customer interactions and provides features for streamlined communication and collaboration.
- Free Trial
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48
Replient The AI-powered social media comment manager that saves you hours.Replient is an AI-powered social media comment management tool that centralizes interactions, automates replies, and protects brand reputation across Facebook, Instagram, and TikTok, saving businesses significant time and boosting engagement.
- Freemium
- From 39$
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49
Tars Shaping the future of customer experience and employee productivity with Conversational AI.Tars is a Conversational AI platform that transforms customer and employee interactions. It bridges the gap between complex processes and intuitive conversations, automating tasks and improving experiences.
- Paid
- From 500$
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50
Metricool Plan, measure, and manage all your social media in one toolMetricool is an AI-powered social media management platform that helps professionals plan content, analyze performance, manage messages, and run ads across multiple platforms from a single dashboard.
- Freemium
- From 18$
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