What is TENIOS?
TENIOS is a comprehensive platform designed to optimize business communication through smart automation using AI voice assistants, messaging services, and cloud-based telephony. Businesses can harness TENIOS' AI-driven phone assistants to automate customer interactions in over 150 languages, ensuring efficient and high-quality engagement across global markets. The system processes voice inputs, delivers instant responses, and actively manages interruptions, making it suitable for challenging environments like call centers and medical offices.
In addition to AI functionalities, TENIOS supports the creation, management, and analysis of SMS and RCS campaigns fully integrated with CRM systems. The cloud telephony suite offers scalable VoIP solutions, virtual and international phone numbers, and intelligent call routing. Developed on an in-house telecommunications platform, TENIOS helps enterprises automate workflows, streamline mass messaging, and improve customer service delivery—all on a secure, certified infrastructure.
Features
- AI Voice Assistants: Automates phone conversations across 150+ languages and actively manages interruptions
- Voicebot API: Enables integration of advanced speech automation in business workflows
- Cloud Telephony: Delivers VoIP solutions, SIP trunking, and virtual phone numbers without hardware costs
- SMS and RCS Campaigns: Allows planning, execution, and real-time analysis of messaging campaigns integrated with CRM
- In-House Telecommunications Platform: Provides reliability and data privacy with ISO 27001 certification
- Real-Time Reporting: Tracks communication efficiency and campaign performance with instant transcriptions
Use Cases
- Automating call center customer service with AI voice assistants
- Managing medical practice appointments through AI phone bots
- Running targeted SMS and RCS marketing campaigns
- Optimizing corporate communications with cloud-based telephony
- Routing international calls with virtual numbers
