Tekst - AI powered back-office automation

What is Tekst?

Tekst is an enterprise AI solution designed to turn complex processes into easy automations. It optimizes operations by understanding context, automating workflows, and integrating seamlessly with your existing systems to eliminate inefficiencies, ensure compliance, and boost efficiency.

Tekst processes meaning, not just words. By analyzing context, sentiment, intent, and multiple priorities within communications, it ensures precise categorization and routing. Tekst adapts to your specific workflows, learning from historical data and real-time interactions to automate tasks with precision – without disrupting operations.

Features

Enterprise AI model: Processes meaning by analyzing context, sentiment, intent, and multiple priorities.
Seamless integration: Integrates directly into existing tools and systems.
Custom-trained AI model: Built on your company's data, workflows, and expertise.
Enterprise-grade security & compliance: Ensures full data ownership, control, and real-time processing.
AI-powered routing: Ensures every request reaches the right team instantly.
Automated updates: Sync systems effortlessly, reducing errors and manual effort.

Use Cases

Case & incident management
Email & shared inbox automation
Customer support & response optimization
Document (EDI) processing
Automated complaint handling
Automatic order intake
Inventory management automation
Connect Outlook with SAP Automation

FAQs

Why does Tekst use artificial intelligence?

Tekst.com uses AI to help businesses manage their communications more efficiently. Tekst’s custom AI model streamlines & routes all incoming communication and automates complex processes & workflows, eliminating manual work and optimizing operations at scale. It analyzes context, intent, and business-specific language to process emails, tickets, and chats with precision. After labeling and routing messages, Tekst activates automated workflows to eliminate manual tasks and enhance efficiency. The AI learns from historical data, acronyms, and SKUs, adapting to your company’s structure for increasingly accurate automation.
How does Tekst enhance Salesforce Einstein?

ImpleTekst extends the capabilities of Salesforce Einstein by handling complex workflows, large datasets, and multilingual processing with ease. It helps manage high-volume, intricate cases that Einstein alone may struggle with, ensuring smarter automation.mentation is quick and seamless. Tekst integrates with your existing tools like email or CRM, and within just a few days, it's fully set up to start improving your workflow by learning from your historical data.
Is company data safe with Tekst?

Yes. Tekst follows enterprise-grade security protocols and strict compliance regulations to ensure your company’s data remains protected. Tekst does not store or duplicate data; once processed, it is permanently deleted, ensuring full compliance with GDPR and other industry standards. More info can be found on https://trust.tekst.com/
What does Deep Context mean?

Deep Context is Tekst's ability to understand not just the words in a message, but the intent and priorities behind them. This allows the AI to route messages correctly, respond faster, and ensure your team has everything they need to act effectively.
What is Tekst’s pricing model?

Tekst offers flexible, volume-based pricing designed for enterprise scalability. Our “No Cure, No Pay” guarantee means you only pay when Tekst delivers measurable results. Contact our team for a tailored quote based on your business needs.