What is ServiceTitan?

ServiceTitan delivers a robust cloud-based platform that streamlines operations for businesses in the trades, such as HVAC, plumbing, electrical, and more. The software is purpose-built to optimize cash flow, automate billing, enhance workforce productivity, and improve customer experience by consolidating all aspects of business management into one configurable system. It provides tools for dispatching, scheduling, call booking, invoicing, mobile estimates, and payroll management, utilizing advanced automation and predictive intelligence to drive better decision-making and performance.

With over 70 pre-built integrations and modules designed for both commercial and residential operations, ServiceTitan supports business growth, efficient scaling, and maximization of profits. From real-time insights and automated job workflows to modern customer service features, it empowers contractors and service providers to deliver high-quality work and proactively manage revenue, safety, and customer satisfaction.

Features

Automated Dispatching: Streamlines fleet and technician management with intuitive tools.
Real-Time Reporting: Offers insights into key metrics such as closing rates and team performance.
Integrated Payments: Enables seamless billing and payment processing for faster cash flow.
Customizable Pricebook: Allows detailed and flexible pricing management for various services.
Automated Workflows: Drives productivity through checklists and automated job stage prompts.
Advanced Scheduling: Optimizes appointments and technician assignments for efficiency.
Modern Customer Service: Provides instant estimates, mobile reminders, and GPS tracking for customers.
Marketing Analytics: Tracks campaign performance and ties marketing spend to revenue.
Payroll Management: Manages configurable payroll processes and commission tracking.
Seamless Integrations: Supports over 70 pre-built integrations with industry-leading business tools.

Use Cases

Optimizing dispatch and scheduling for HVAC or plumbing businesses.
Automating invoicing and payment collection for service contractors.
Managing technician payroll and commission tracking.
Enhancing customer service with mobile reminders and instant job estimates.
Tracking marketing ROI and campaign effectiveness for growth.
Streamlining operations for both commercial and residential trade companies.

FAQs

What industries does ServiceTitan support?

ServiceTitan caters to commercial and residential trades, including HVAC, plumbing, electrical, lawn care, pest control, and related service-based businesses.
Can ServiceTitan help improve business cash flow?

Yes, ServiceTitan offers integrated payment processing, automated billing, and financial insights to help businesses optimize their cash flow and reduce overhead.
Is there a free demo available for ServiceTitan?

Businesses can request a personalized demo to explore ServiceTitan's features and find the best-value plan for their specific needs.
Does ServiceTitan provide marketing analytics?

Yes, ServiceTitan includes adaptive marketing features that tie campaign results to incoming revenue, providing actionable insights on marketing investments.