What is Opinew?

Opinew leverages artificial intelligence to help Shopify merchants automate the process of collecting, curating, and displaying customer reviews. The platform enables users to import reviews directly from popular marketplaces like Amazon, eBay, and AliExpress, ensuring stores benefit from extensive existing social proof. Advanced review flows powered by email and SMS increase response rates, while the AI-driven Smart Reviews system automatically highlights the highest-converting reviews and filters out low-quality feedback.

With seamless integration into the Shopify ecosystem, Opinew is designed to be lightweight and customizable, allowing merchants to match widgets to their store’s branding. The tool supports a range of incentives such as coupons and rewards, offers advanced review and Q&A widgets, and provides integration with marketing and loyalty apps to drive user engagement and repeat purchases. Comprehensive migration features and world-class support make switching and onboarding effortless, allowing businesses to maximize sales and minimize product returns with optimized, trustworthy review management.

Features

AI-Driven Review Highlighting: Automatically features the highest-converting customer reviews.
Automated Review Collection: Collects reviews via customizable email and SMS flows post-purchase.
Bulk Import: Imports reviews from Amazon, eBay, AliExpress, and numerous other sources.
Smart Reviews Assistant: Uses AI to filter out low-quality reviews and prioritize the best ones.
Comprehensive Integrations: Connects with tools like Klaviyo, Omnisend, LoyaltyLion, Zendesk, and Smile.io.
Customizable Widgets: Fully tailors review widgets' appearance to fit brand themes.
Incentive & Coupon System: Offers rewards for submitting photo and video reviews.
Migrating from Other Apps: Streamlined migration tools and CSV support for review transfer.
SEO-Optimized Rich Snippets: Enhances search engine visibility with star ratings and reviews.
Multi-Channel Syndication: Shares reviews across channels and retails networks like Bazaarvoice, Walmart, and Google Shopping.

Use Cases

Automatically collect and display verified customer reviews to increase online store conversions.
Import existing marketplace reviews to quickly establish social proof on a new or growing Shopify store.
Run targeted email and SMS review campaigns to maximize feedback collection after product delivery.
Automate the display of the most persuasive, high-quality reviews using AI-driven analysis.
Incentivize customer engagement by offering coupons or rewards for photo and video review submissions.
Integrate review data into Google Shopping Ads and other digital marketing campaigns.
Migrate seamlessly from competing review apps with minimal manual intervention.
Showcase localized and international reviews to reach a broader audience with translation support.

FAQs

Can Opinew import my existing reviews from Amazon or eBay?

Yes, Opinew allows for bulk import of reviews from Amazon, eBay, and other platforms, enabling you to quickly establish social proof in your Shopify store.
Is the review collection process automated with Opinew?

Opinew automates the review collection process using customizable email and SMS flows, reducing manual intervention and increasing review response rates.
What integrations does Opinew support?

Opinew integrates with major marketing and ecommerce platforms including Klaviyo, Omnisend, LoyaltyLion, Smile.io, Zendesk, and Gorgias.
Can I customize how reviews appear on my Shopify store?

Yes, Opinew offers fully customizable review widgets with different styles, colors, fonts, and display options to match your store’s branding.
Does Opinew provide support if I need help migrating from another review app?

Yes, Opinew provides comprehensive migration tools and support to help transfer reviews from other apps, making the transition seamless.